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Waipouli Beach Resorts & Spa Kauai by Outrigger

4-star property
4-820 Kuhio Hwy, Kapaa, HI 1-855-201-7819
4.6 out of 5
Wonderful!
See all 51 travelocity Reviews

"Room was very clean and large. Kitchen had all basic necessitates. Eesort was clean! " More

By a verified traveler on Sun 04 Dec 2022

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Hotel Description

4-star beachfront hotel with spa

Beachside getaway

You'll find Waipouli Beach and Fuji Beach within a 15-minute walk of this Kapaa hotel. Coconut Marketplace and Kapaa Shopping Center are also within 2 miles (3 km).

Full-service spa, fitness center

A full-service spa, 3 spa tubs, and an outdoor pool are all featured at this smoke-free hotel. Enjoy the gym and perks like free self parking and free WiFi. Enjoy the lazy river and conveniences like a hair salon and laundry facilities.

Room, 2 Bedrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Bedrooms, Ocean View (#B302 3 bath OV)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Bedrooms, Garden View (#C104 3 bath GV)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 Bedroom, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waipouli Beach Resorts & Spa Kauai by Outrigger ratings based on 51 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Waipouli Beach Resorts & Spa Kauai by Outrigger

Everyone (3) Family (3)
5 out of 5
Room was very clean and large. Kitchen had all basic necessitates. Eesort was clean!

Posted by , from studio city on Dec 4, 2022

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5 out of 5
Great central location to access whole island

Posted by on May 4, 2021

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4 out of 5
Beautiful room and very clean. The pool was refreshing and not crowded. Had trouble getting on wifi in the room but resort wifi seemed to work. Resort was licated in the perfect spot as we had so many choices around us.

Posted by on Jul 14, 2019

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4 out of 5
Nice spacious condo layout. The furniture in our room was somewhat old and worn, you could feel the springs in the couch and fell into the collapsed padding of the chair. The kitchen had nice modern full size appliances. The pool was huge with a lazy river wrapping arround the area, however they did not have or allow inflatable floaty toys except for life jackets, so you have to walk the river. They charge a cleaning fee when you leave because there is no maid service while you are their. We had to do a load of laundry to get clean towels for the last half of the stay.

Posted by , from osseo, mn on Apr 27, 2019

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3 out of 5

Superficially looks nice but...

At first sight, the condos were pleasant and the pool looks awesome! But on closer and deeper inspection, this place was not what we were expecting. Upon check-in, they hit you with the cleaning fee which you must pay up front ($200) but they don't actually clean your room until you leave! And when we got in, the bathroom wasn't even clean (the toilet actually was far from clean)... And the beds- I should have slept on the floor- lumpy and barren mattress, no support at all. The pull out couch was just the wire frame, again, no actual padding....when I asked them about the mattresses, they send a few threadbare portable futons for the kids to sleep on. Granted, there were some benefits too, which included the location, full kitchen, and shopping marts across the street. The pool is awesome but it was very very cold (probably not an issue if you go during the warmer season). The staff was nice, very kid friendly, and answered many of our questions, but overall I would Not recommend this place nor would I revisit it in the future.

Posted by on Jan 9, 2017

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Comment from Hotel Management

Jan 22, 2017 by Belinda

Aloha - We really appreciate your feedback, and we're sorry to hear that your experience was less than stellar. We hope to have the opportunity to prove our Outrigger hospitality to you on your next trip. Again, mahalo for your comments. We always appreciate the opportunity to hear from guests. Mahalo nui loa!

2 out of 5

Very Disappointed

Pros: The feeling of small apartment.
Cons: Staff communication between hotel and HOA.
We recently stayed at this hotel as part of a vacation package booked through Travelocity. The room itself was very well appointed, however the partial mountain view was the main road through the island and all we really viewed was the Safeway sign across the street. The road noise was such that we could not enjoy the lanai. (This should be stated in the overview of the room).The hotel staff was not at all knowledgeable about the property. Their explanation was they only checked folks in and out, the actual responsibility was the HOA and all that could be done was to send them information on maintenance issues. Internet connection was in the room, but when utilized our computer said service was not secure. Maintenance had no clue. The elevator was not working, when we reported it to the front desk the staff did not know about it and said they would have to check with maintenance although on our way to the car the elevator service company was coming in to repair.Obviously there is no communication between entities.

Posted by , from az on Jul 17, 2015

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5 out of 5

wonderful honeymoon!

I was really happy with everything.... though we did upgrade to ocean side because the street/ Safeway side ("mountain view") was not pleasant or mountainous. Grills, hot tubs, pool were great and the room and kitchen outstanding.  Subzero fridge! 

Posted by , from Seattle, WA on Sep 13, 2013

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5 out of 5

Second time here Just love the location and a beautiful grounds.

Pros: Close restaurants, Free Internet, Quiet
Cristen at the concierge is wonderful. Very helpful. Most of housekeeping was very friendly and helpful. Free wi-fi was not working. Also our tv in our room was not the clearest.

Posted by on Sep 21, 2012

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5 out of 5

Great location, beautiful rooms and setting

Pros: Free Internet, air conditioning, great for families, location was convenient to whole island
My family and I loved staying here for 8 days in August. The pool was so much fun, the air conditioning was a must during the day and the wifi, though slow at times, was easy to access. Our only complaint was that our condo didn't have salt and pepper provided. Otherwise, we thought it a great place to stay!!!

Posted by , from San Diego on Aug 29, 2012

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1 out of 5

Horrible view, lackluster staff

Cons: poor views, uncaring staff
We booked a Garden View room. Upon arrival we found our first floor room looked out onto the parking lot. When we complained, the guy confirmed we were in a "Garden View" room and told us there was no other room available to move us to. Clearly, the resort and I have very different views of what makes a garden. Housekeeping only visits every 3 days, which meant we got maid service once in our 5 day trip. They swapped towels & sheets and emptied the trash, but didn't do anything else we could see. Finally, we had to approach the staff for questions or concerns about several times. Every case involved a different employee, but each encounter produced poor results. From a lack of concern about our view to a worker who wanted ME to call the WiFi company to find out why I could no longer connect in our room to the denial of a late-check out, we never felt the staff made any effort to be accomodating. We walked away from every staff encounter - and from the Waipouli Beach Resort - feeling empty and unsatisfied.

Posted by , from Kansas City on Jul 5, 2012

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About the Waipouli Beach Resorts & Spa Kauai by Outrigger

Location 4-820 Kuhio Hwy, Kapaa, HI 96746

Property Features

Waipouli Beach Resorts & Spa Kauai by Outrigger offers its guests a full-service spa, 3 spa tubs, a lazy river, and a waterslide. Public spaces have free WiFi. An outdoor pool, a children's pool, and a fitness center are also featured at Waipouli Beach Resorts & Spa Kauai by Outrigger. Free self parking is available. This 4-star Kapaa hotel is smoke free.

  • 62 guestrooms or units
  • 4 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Waipouli Beach Resorts & Spa Kauai by Outrigger offers 62 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. 37-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

  • Private lanai
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Nearby Activities

3 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Segway rental/tour nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Aveda Spa Salon à Spa By has massage/treatment rooms. Services include facials and body scrubs. The spa is equipped with a spa tub.

  • Facial treatments
  • Body scrubs
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 7:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.23 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Parking
  • Laundry facilities

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Outrigger Waipouli
  • Outrigger Waipouli Beach
  • Outrigger Waipouli Beach Kapaa
  • Outrigger Waipouli Beach Resort
  • Outrigger Waipouli Beach Resort Kapaa
  • Waipouli
  • Waipouli Outrigger
  • Waipouli Outrigger Beach Resort
  • Waipouli Resort
  • Outrigger Kapaa
  • Outrigger Waipouli Beach Resort And Spa
  • Waipouli Beach Resorts Kauai Outrigger Condo Kapaa
  • Waipouli Beach Resorts Kauai Outrigger Condo
  • Waipouli Beach Resorts Kauai Outrigger Kapaa
  • Waipouli Beach Resorts Kauai Outrigger
  • Kapaa Outrigger
  • Waipouli Beach Resorts Spa Kauai by Outrigger
  • Waipouli Beach Resorts & Spa Kauai by Outrigger Hotel
  • Waipouli Beach Resorts & Spa Kauai by Outrigger Kapaa
  • Waipouli Beach Resorts & Spa Kauai by Outrigger Hotel Kapaa

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.