"Bathroom is very small no hot water when I showered at 9;30 AM . No elevator as far as I saw. " More

By a verified traveler on Fri 19 May 2017

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Hotel Description

Marrakech Hotel puts you in the center of New York, 1.3 km (0.8 mi) from Columbia University and 2.6 km (1.6 mi) from Solomon R. Guggenheim Museum. Highlights at this hotel include free in-room WiFi.

You can enjoy flat-screen TVs with cable channels, and all 130 rooms feature iPod docks, ceiling fans, and hair dryers. You'll find nice touches like designer toiletries and premium bedding to enhance your stay.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include a 24-hour business center, a microwave in a common area, and a refrigerator in a common area.

You'll be 2.6 km (1.6 mi) from Apollo Theater and 3 km (1.9 mi) from Metropolitan Museum of Art with a stay at this 3-star Upper West Side hotel.

Marrakech Hotel ratings based on 71 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0
1 out of 5
The good: location Small issues: super small room and bath, 5th floor and no elevetor The BAD: hairs in the bathtub, room at 59 degrees. Called for a small heater, all were in use, and was promised one that never was delivered. Ask for more blankets, none available. Staff is friendly, but... I lost my voice a couple of years ago and when I called, I’m forced to whisperI was mocked in the phone... Really? Can’t recommend a place where you’ll freeze in winter (easy fix) and is not clean (easy fix). Hairs in the shower are a No No. I think they just do not care enough.

Posted by , from Austin, TX on Apr 3, 2018

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Comment from Hotel Management

Apr 4, 2018 by Marrakech Hotel

Thank you for your comments. We appreciate hearing your feedback on your stay. We will be discussing your comments with our executive Maintenance and the General Manager to have that problem solved for any future guests. Sincerely, The staff and management of the Marrakech Hotel

2 out of 5

It's not what the pictures on their website show.

Did not feel comfortable staying here at all. Nice staff, but that's about it.

Posted by on Jun 25, 2017

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3 out of 5

it was ok

Pros: The location was good for me
Bathroom is very small no hot water when I showered at 9;30 AM . No elevator as far as I saw.

Posted by on May 19, 2017

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3 out of 5

It's ok.......

Pros: Location
Cons: Everything
Location: Great
Small room with small bath that needs renovations- no elevator- lots of stairs - but clean. Bed barley fit in the room but the bed slept comfortably. Basically a place to sleep and shower- nothing more. I've stayed in a lot cheaper places that were a lot nicer.

Posted by , from tampa fl on Apr 16, 2017

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3 out of 5
Prices by phone are high. They don't always honor the online reservations.

Posted by on Feb 26, 2017

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2 out of 5

Poor value for the money

Pros: The location was convenient but the price (nearly $500 for one night) was not consistent with the quality.
Cons: Dark hallways, staircases, no elevator. Staff unfriendly. Tiny bathroom with rusted fixtures, two thin towels. TV small, with grainy picture.
Location: Upper west side, convenient to lots of restaurants.

Posted by , from r on Oct 10, 2016

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2 out of 5

Don't Believe The Hype

Very deceptive is the best way to describe this hotel. No elevator, mad steps, narrownarrow halls and small rooms. No, absolutely no amenities whatsoever. No microwave in the room and NO food ANYWHERE in the hotel means you will buy EVERYTHING and with Fridge or microwave, never mind getting a doggie bag. This was a mistake and hopefully it's one someone else can avoid.

Posted by , from Atlanta, Ga on Jan 19, 2016

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4 out of 5

Convenient, clean, and friendly

Very nice and basic stay. Subway entrance and Starbucks right on the same corner. Clean. I'd stay again.

Posted by on Jan 3, 2016

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3 out of 5

Mediocre hotel near Starbucks/Subway

Pros: Next to Starbucks, and across the street from subway, plus what I could afford over the holiday, people were very nice.
Cons: Include a wash cloth, a coffee pot, microwave, mini-fridge, or a clock that works (or could have the time set). Would like to have a channel guide.
Location: Starbucks next door, and easy access to the subway, so didn't spend much time in the area.
Old hotel with only stairs, no elevator, but people to bring your luggage upstairs. Had a TV, clock, desk, mini-closet, comfy bed, hair dryer, 2 towels & shampoo. Old plumbing with modern fixtures, so to get hot water, turn handle to the right in the shower. Noisy window A/C and heater. Adequate if not spending much time in the room. No fridge, no coffee, no wash cloth. Free wi-fi, nice people at the desk, next door to Starbucks, across the street from the subway. Would prefer to stay elsewhere on my next visit, but was the cheapest I could get for the Christmas holiday.

Posted by , from Manhattan, KS on Dec 28, 2015

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4 out of 5
Conveniently located to Broadway. Clean. Excellent, friendly, responsive staff. Building an odd experience: about 20 steps up from street without elevator, although inside there is an elevator to upper floors. No complimentary breakfast. Quite happy with stay.

Posted by on Mar 24, 2015

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Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Marrakech Hotel. This 3-star New York hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Built in 1911
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (32.4 km / 20.2 mi)
  • Train station: New York Harlem 125th St. Station (4.1 km / 2.5 mi)
  • Metro station: 103 St. Station (0 km / 0 mi)

Room Amenities

Marrakech Hotel offers 130 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 30-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies


  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

This property will place a credit card authorization for $50 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property does not accept prepaid Prepaid cards at check-in for all incidental holds. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • Only service animals are allowed
  • No elevators


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marrakech
  • Marrakech Hotel
  • Marrakech Hotel New York
  • Marrakech New York
  • Marrakech Hotel New York City
  • Hotel Marrakech New York
  • Marrakech New York City

You should know

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.