4.1 out of 5

"Walk to our show 10 minutes max was visiting Bernard College took the metro just 500 feet from the hotel took us straight to the college. Was very ple ... " More

By a verified traveler on Wed 18 Apr 2018

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Hotel Description

A family-friendly stay in the heart of New York awaits you at Crowne Plaza Times Square Manhattan. Within steps you'll find Walter Kerr Theatre and Ambassador Theatre. Highlights at this hotel include a restaurant, an indoor swimming pool, and a health club.

You can enjoy flat-screen TVs with cable channels, and all 795 rooms feature free WiFi, MP3 docks, and coffee/tea makers. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Free weekday newspapers, video-game consoles, and ceiling fans are also available.

The restaurant, Brasserie 1605, is open for breakfast, brunch, and lunch. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center along with access to aerobics classes and yoga classes. Business travelers can take advantage of a 24-hour business center and meeting rooms. Other amenities include free WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 4-star Midtown hotel include Duffy Square and Circle in the Square Theater.

Crowne Plaza Times Square Manhattan ratings based on 132 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great location right in time square area

Pros: Comfortable beds and pillows food was good and service was good as well.
Location: Right in time square area if you are planning to go to shows its a perfect place to stay. Shopping as well.
Walk to our show 10 minutes max was visiting Bernard College took the metro just 500 feet from the hotel took us straight to the college. Was very please with our choice.

Posted by , from Maine on Apr 18, 2018

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4 out of 5

Great location - hidden fees

Cons: Disclose all fees at the time of the booking
The Crowne Plaza was a great place to stay in terms of location if you want to be close to Times Square. We had 2 adjoining rooms which was great for my family of 7. The rooms were comfortable...the bathrooms could use a bit of work. One sink wouldn't hold water and the other was slow in draining. The biggest negative was the $30 per night "service fee" per room which was not disclosed to me when I made the reservations through Travelocity. With 2 rooms and 5 nights this fee added another $300 to my already pricey trip. Not sure how I could have gotten around this as the rooms were already paid for. I will ask more questions next trip

Posted by , from Iowa on Apr 14, 2018

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1 out of 5
We were truly disappointed with this choice for our stay in NYC. We visited several times and had a great experience. The hotel does not have a lobby or any comfortable area to wait for your room and do t make the mistake of trying to wait in the restaurant/bar. This hotel staff treats their guest horribly. The staff at restaurant and bar were awful to every guest. I

Posted by on Apr 10, 2018

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5 out of 5
It was a wonderful visit to New York The staff was great the hotel the best always there to help in every way If any thing there restaurant needs a better menu And a map in the room of time square would of helped

Posted by , from WI on Apr 8, 2018

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4 out of 5
You can’t beat this location if you want to stay in Times Square. Nice clean rooms, excellent service. Little older so there was some signs of wear, but nothing that took away from the experience of our stay. I would def stay here again with my family.

Posted by on Apr 3, 2018

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5 out of 5

Times Square Stay

Very nice Hotel, great location in Times Square. Close walking distance to just about anything you would want to do.

Posted by , from Oklahoma on Feb 27, 2018

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5 out of 5

Bday Celebration

Pros: this hotel is great. In a great location in the heart of Time Square. Food and service is excellent. I plan to stay there again for my next trip
Location: You could not ask for a better location. Right in the heart of Time Square
Had a blast celebrating my birthday with a dear friend of mine. Cant wait for next year.

Posted by , from Austin Texas on Feb 12, 2018

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Comment from Hotel Management

Feb 13, 2018 by Hotel Staff

Dear Christopher, Thank you for your candid review! We are pleased to be informed you've enjoyed celebrating your birthday with us! We hope to welcome you back again next year. Warmly, Amanda N Front Office Manager

5 out of 5

Beautiful Hotel

My experience there was beautiful everyone was nice & the view was amazing. I’ll be coming back again ❤️

Posted by , from Orlando.FL on Dec 30, 2017

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5 out of 5

The Only place to stay in Times Square!!!

Hotel is so convenient to all the attractions. Theater, Juniors Cheesecake, The M&M and Hersheys Store plus all the shopping are within walking distance. Also Bryant Park and Radio City Music Hall and Rockefeller center are only a few blocks away. This is my second stay at Crowne Plaza and on my future trips I plan to stay here. I highly recommend this hotel. All staff very friendly and helpful to us Southerners!!!

Posted by , from Lake Wylie, S.C. on Dec 12, 2017

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5 out of 5

Crowne Plaza Times Square

Excellent location !!! Rooms are extremely comfortable and very clean .. The staff is attentive and very helpful ..

Posted by , from Texas on Aug 13, 2017

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About the Crowne Plaza Times Square Manhattan

Location 1605 Broadway At 49th St, New York, NY 10019

Property Features

Crowne Plaza Times Square Manhattan offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Crowne Plaza Times Square Manhattan. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 795 guestrooms or units
  • 46 levels
  • 26 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (16.2 km / 10.1 mi)
  • Train station: New York Penn Station (2.1 km / 1.3 mi)
  • Metro station: 49th St. Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Times Square Manhattan offers 795 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Brasserie 1605 - This restaurant serves breakfast, brunch, and lunch. A children's menu is available.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Minimum check-in age is 21

Special check-in instructions:

This property will place a USD 75 per day credit card authorization or debit card charge at check-in as a security deposit. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 350 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Late check-out requests are honored based upon availability and subject to additional fees. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • Service animals exempt from fees/restrictions
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Breakage deposit: USD 75.00 per day
  • Resort fee: USD 34.43 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Nearby fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 32.00 and USD 32.00 for adults, USD 32.00 and USD 32.00 for children (approximately)
  • Valet parking fee: USD 70.00 per day
  • Pet deposit: USD 350 per stay
  • Pet fee: USD 50 per pet, per stay
  • Refrigerator fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Times Square Manhattan
  • Crowne Plaza Times Square Manhattan
  • Times Square Manhattan Crowne Plaza
  • Crowne Plaza Hotel Manhattan
  • Crowne Plaza New York City
  • Crowne Plaza Times Square Manhattan Hotel New York City
  • Crowne Plaza Times Square Manhattan Hotel

You should know

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.