Explore top 2025 4 Star Hotels in Manhattan

"The toilet clogged, the shower would not drain, the tub faucet continuously dripped"

"This was the best place to stay and the staff were some of the most friendly people ever! Felt like home and family for our stay!"

"Very friendly guest services. Epi was very professional with changes I had to do. First class."

"Staff was super grind helpful . Let us check our bags n ahead of time and after checkout . I will differentially stay here again ."

"We have stayed at this hotel several times before but like a lot of other chains, they are trying to cut corners by reducing the staff at the front desk and trying to get you to use a self-check in kiosk that doesn't really work. Because we booked two separate nights on Hotels.com we had to go downstairs ..."

"Very friendly staff and nice shower!"

"Its proximity to Penn Station was very ideal in that I was able to walk there in under five minutes. I got a good night’s sleep, but was a little stunned by the small size of the room and the dimness of the hall way. Still a good hotel and great location."

"Great location would stay again"

"My only complaint is that they gave me the wrong room and wouldn’t or couldn’t correct it. Because they were overbooked. They did try to give us two double beds. But there were none available. We were fine in our shared queen. But it was not what I booked. The hotel was clean and excellently located. ..."

"A/C didn’t cool in our room."