Explore top 2026 5 Star Hotels in Midtown

"Restaurant is good"

"First off, the property location is the best if you want to stay in time square. Very convenient walking every where and very easy to look for food. The breakfast was the same every day so you can plan what to eat on your first day and try a different one on your next days. The room is very cramped for a family of 4, we got the 2 double beds. It’s hard to move around especially when have 4 luggages but I think this is what you pay for the location convenience. The room is clean but they rarely come to clean it while you’re there and sometimes they don’t even check if you still have shampoo or shower gel, I have to call for refill which they did right away. The air con or heating is very noisy. Elevator can be crowded may take time to use but it worked out for us. "

"Room was clean "

"We had a great stay. "

"The free breakfast package didn’t have enough variety. Not enough healthy items and service was slow. The thermostat never worked right in our room. It was either too cold or too hot all week. I really couldn’t believe that this hotel for as much as it cost didn’t have a concierge in it for info on what to do and see in NYC and for buying tickets for activities. The main advantage was the location of the hotel right in Times Square and near a lot of theaters. It would have been nice to have soundproofing in the rooms, however."

"The hotel was in a fantastic location. Unfortunately no breakfast, only a coffee bar. Our room was quite small but adequate. A power outlet in the bathroom was coming off so I had to use my hairdryer plugged in out in the room but no biggie. The staff were SO friendly. Location alone was worth the stay but not sure I would pay the price again with no breakfast included. "