Perfect location in the middle of Times Square. Rooms are very nice and roomy; comfortable beds, very clean and we also had a great view overlooking Times Square. This was our second time to stay at this hotel. Within walking distance to several attractions.
The service at hotel was very inconsistent. While a few employees provided excellent service, others provided service that was mediocre. Based on ratings, I expected service to be on point. The concierge, JVanze was definitely on point, provided exceptional service with a smile.
The hotel staff was fabulous. They were always super friendly and helpful. The room was small but clean and comfortable. The only thing I wish the hotel offered was an ice machine. After walking in the heat all day we wanted to be able to keep our drinks cool, which unfortunately was not an option. ...
Great location and wonderful hotel. Close to but not drowning in Times Sq activity. Subway stop steps from the door. Getting around was real easy. Room was great. Corner room on the 21st floor. Great views. Ask for a corner room on the 8th and 44th side. Views might be just a little better. Very ...
Very clean and well maintained; super convenient to atttactions and subway; staff was very pleasant. Would recommend this place to everyone
Excellent customer service and accommodations, quick turnaround for room service, very restful beds and bedding