Central New York getaway
At this Midtown hotel, you'll be well placed to visit Chrysler Building and Grand Central Terminal, both within a 5-minute walk. 5th Avenue and United Nations Headquarters are also within half a mile (1 km).
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.
Comfy beds, WiFi
Boasting comforts like pillowtop beds and premium bedding, the 774 guestrooms also offer WiFi and LCD TVs with digital channels. Other amenities include minibars, room service, and separate bathtubs and showers.
Mar 9, 2020 by Customer Service
Thank you for this wonderful review! We're excited to know your time at The Westin New York Grand Central was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience! Have a fabulous day!
Mar 8, 2020 by Customer Service
Thanks for sharing this perfect rating! We're thrilled to hear you enjoyed your stay at The Westin New York Grand Central! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit! Have a beautiful day!
Feb 27, 2020 by Customer Service
Thank you so much for sharing this wonderful review with us. We're delighted to hear you enjoyed your stay with us. It's fantastic you appreciated our security so much. We can't wait to host you again soon for another amazing experience. Have a great day.
Feb 18, 2020 by Customer Service
Thank you for the 5/5 rating! It's excellent you enjoyed your time at The Westin New York Grand Central so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Have a fantastic day!
Jan 27, 2020 by Customer Service
Thank you for the fantastic rating! We endeavor to make all of our guests feel welcome and relaxed during their time at The Westin New York Grand Central! We can't wait to see you again soon. Have an amazing day! Shannon Keaney General Manager
Jan 27, 2020 by Customer Service
Thanks for the wonderful review! It's fantastic you had such a lovely experience at The Westin New York Grand Central. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions, as well as for our property's value and comfortable accommodations. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day! Shannon Keaney General Manager
Jan 13, 2020 by Customer Service
We appreciate you taking the time to share your feedback. It's unfortunate your time with us was less than ideal. We're disappointed you had such challenges with the sound insulation in our rooms. The satisfaction of our guests is important to us so we'll be sure to discuss your feedback moving forward. We hope for the chance to host you again soon so we can share a more positive experience with you. Shannon Keaney General Manager
Dec 27, 2019 by Customer Service
Thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at The Westin New York Grand Central! Shannon Keaney General Manager
Dec 24, 2019 by Customer Service
Thank you for the perfect rating! We are very pleased to hear that you had a wonderful stay at The Westin New York Grand Central. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day! Shannon Keaney General Manager
Dec 23, 2019 by Customer Service
Thanks for the amazing review! It's excellent your time at The Westin New York Grand Central was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day! Shannon Keaney General Manager
This property is closed from March 21 2020 to May 27 2021 (dates subject to change).
The following facilities or services will be unavailable from April 29 2021 to September 7 2021 (dates subject to change):
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. There are 16 meeting rooms available. The luxury The Westin New York Grand Central also features a 24-hour fitness center, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee. This 4.5-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email with check-in instructions and smart lock details prior to arrival. Front desk staff will greet guests on arrival.
Guests will receive an email with special check-in information and smart lock details prior to arrival. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.