Hampton Inn & Suites New Orleans Downtown (French Qtr Area) ratings based on 27 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hampton Inn & Suites New Orleans Downtown (French Qtr Area)
Everyone (13)Couples (5)Family (7)
5 out of 5
Location, friendly staff, large room size,breakfast.Would stay again.
Posted by Almedin on Aug 9, 2022
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Comment from Hotel Management
Aug 9, 2022
by Jaime
Thank you for your review! We're excited to see that your stay at Hampton Inn & Suites by Hilton was a great one. We hope that you will continue to choose our brand for your upcoming travels!
4 out of 5
Posted by Almedin on Aug 8, 2022
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5 out of 5
Posted by Penny on Aug 8, 2022
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4 out of 5
Posted by Susan on Jul 17, 2022
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3 out of 5
Posted by Shannon on Jun 26, 2022
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5 out of 5
Posted by Louis on Jun 6, 2022
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1 out of 5
I reserved a room with a king size bed, but at check-in they told me that there were none available. I was put into a room with two doubles. The thermostat in the wrong did not work in the air condition blue cold without the night
Posted by Kent on May 23, 2022
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Comment from Hotel Management
Jun 11, 2022
by Customer Service
Thank you for taking the time to submit this feedback, Kent.
We are always working very hard to provide the best experiences for all of our guests. It's unfortunate to see that we could have done more for you during your stay. We will share your concerns with our team moving forward.
We hope you will give us another opportunity to provide a better experience for you in the future. We look forward to that chance.
4 out of 5
Posted by Keith on May 21, 2022
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5 out of 5
The security here is top notch, love New Orleans
Posted by Brenda on May 21, 2022
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Comment from Hotel Management
Jun 10, 2022
by Customer Service
Thank you for sharing the wonderful review with us, Brenda!
We're happy to hear that you had such a pleasant stay at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area)! It was our pleasure hosting you. It's great to know that our security had such a positive impact on your stay. We love providing our guests with great amenities and services and we're happy that you had all that you needed.
Thanks again for sharing!
3 out of 5
The staff seemed to be annoyed with request or questions from guests. Front desk staff complained because the phone kept ringing and he stated “ I just got here”, the lady that was working at breakfast raised her voice at a guest and complained under her breath as she was replenishing and cleaning up. Everyone with the exception of the young lady that was working valet ( she was great) seemed unhappy and unprofessional. Other then the unpleasant staff the hotel was great. Not sure I would recommend this hotel to family or friends.
Posted by Flora on Mar 9, 2022
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Comment from Hotel Management
Mar 19, 2022
by Customer Service
We appreciate you taking the time to share your feedback, Flora.
We're disappointed that your time with us was anything less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that we didn't meet your expectations and that our team didn't reflect the type of service we strive to provide. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving forward.
We hope you give us another opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.
Frequently Asked Questions
Hampton Inn & Suites New Orleans Downtown (French Qtr Area) is 15.1 mi (24-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.
Airport shuttle services are not available at Hampton Inn & Suites New Orleans Downtown (French Qtr Area).
Hampton Inn & Suites New Orleans Downtown (French Qtr Area) offers free on-the-go breakfast every day from 7:00 AM to 10:00 AM.
No, there is no casino at this hotel, but Harrah's New Orleans Casino (8-min walk) and Fair Grounds Race Course (6-min drive) are nearby.
Check-in is from 3:00 PM - anytime.
Free parking is not available at this hotel. Valet parking is available for USD 44 per day.
Hampton Inn & Suites New Orleans Downtown (French Qtr Area) does not have a pool.
Hampton Inn & Suites New Orleans Downtown (French Qtr Area) does not have a restaurant on site. Nearby dining options include Domenica (3-min walk), Red Fish Grill (3-min walk), and Commerce (3-min walk).
There are no spa services available at this hotel.
Hampton Inn & Suites New Orleans Downtown (French Qtr Area) is 0.1 mi away from New Orleans.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
