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JW Marriott Orlando Grande Lakes

4.0 star property
Family-friendly 4-star hotel near Aquatica

Choose dates to view prices

Photo gallery for JW Marriott Orlando Grande Lakes

Outdoor pool, sun loungers
View from property
View from property
4 restaurants, breakfast, dinner served; Italian cuisine
Presidential Suite, 1 King Bed with Sofa bed, Pool View | Living room | 65-inch LCD TV with satellite channels, TV, iPod dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
4040 Central Florida Pkwy, Orlando, FL, 32837
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Discovery Cove
    ‪4 min drive‬
  • Aquatica
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Lakefront

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Lakefront

  • Lake view
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Lake view
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Resort View (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View (Mobility Accessible, Tub)

  • Lake view
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Lake view
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (View)

  • Golf view
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Lake view
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Resort View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed (Hearing Accessible)

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Lake view
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Lake view
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

  • Lake view
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Lake view
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (View)

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 King Bed with Sofa bed, Balcony (View)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Sofabed, Balcony, Lakefront

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 King Bed, Sofabed, Balcony, Lakefront

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Resort View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Resort View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Resort View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Lakefront

65-inch LCD TV with satellite channels, TV, iPod dock

Family Suite, 2 Bedrooms, Lakefront

  • Lake view
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Sofabed, 2 Bathroom, Lakefront

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 King Bed, Sofabed, 2 Bathroom, Lakefront

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony (View)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony (View)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Non Smoking

65-inch LCD TV with satellite channels, TV, iPod dock

Family Room, Non Smoking

  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Resort View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Resort View

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Pool View

Presidential Suite, 1 King Bed with Sofa bed, Pool View | Pillowtop beds, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed with Sofa bed, Pool View

  • 1701 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Sofabed, Lakefront

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 King Bed, Sofabed, Lakefront

  • Lake view
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Orlando

On lake.Within 3 miles (5 km) of this Orlando hotel, you'll find The Ritz-Carlton Golf Club and Aquatica. Orange County Convention Center and Pointe Orlando are also within 6 miles (10 km).

What's nearby

  • The Ritz-Carlton Golf Club - 8 min walk - 0.4 miles
  • SeaWorld® Orlando - 3 min drive - 2.3 miles
  • Discovery Cove - 4 min drive - 2.5 miles
  • Aquatica - 4 min drive - 2.5 miles
  • Orange County Convention Center - 5 min drive - 2.9 miles

Getting around

  • Sand Lake Road Station - 10 min drive
  • Kissimmee Station - 17 min drive
  • Orlando Intl. Airport (MCO) - 15 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Rosen Shingle Creek Hotel and Resort Fitness Center - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬12 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

JW Marriott Orlando Grande Lakes

Family-friendly 4-star hotel near Aquatica
JW Marriott Orlando Grande Lakes offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business center and meeting rooms. An outdoor pool, a hot tub, and a 24-hour fitness center are also featured at the family-friendly JW Marriott Orlando Grande Lakes. You'll have access to the outdoor pool at a partner property. An area shuttle within 5 miles and a bus station shuttle are available for a fee. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1010 guestrooms or units
  • 26 levels
  • 4 dining venues
  • Meeting rooms
  • Deli
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
JW Marriott Orlando Grande Lakes offers 1010 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 65-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

THE RITZ-CARLTON SPA has 40 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian, Vietnamese

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Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Area shuttle (surcharge) up to 5 mi
  • Bus station shuttle (surcharge)
  • Self parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 54 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Fishing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorized watercraft
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Connecting/adjoining rooms are available on request (subject to availability) for an additional fee of USD 60 per night.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.87 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 34 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Lakes JW Marriott
Grande Lakes Marriott Orlando
JW Grande Marriott Orlando
JW Marriott Grande Lakes
JW Marriott Grande Lakes Hotel
JW Marriott Grande Lakes Hotel Orlando
JW Marriott Orlando Grande Lakes
JW Orlando Grande Lakes Marriott
Marriott JW Orlando
Orlando JW Marriott
Jw Marriott Orlando Grande Lakes Hotel Orlando
JW Marriott Orlando Grande Lakes Hotel
Marriott Orlando Grande Lakes
JW Marriott Orlando Grande Lakes Resort
JW Marriott Grande Lakes Resort
JW Marriott Orlando Grande Lakes Hotel
JW Marriott Orlando Grande Lakes Orlando
JW Marriott Orlando Grande Lakes Hotel Orlando

Frequently asked questions

How close is JW Marriott Orlando Grande Lakes to the airport?

JW Marriott Orlando Grande Lakes is 11 mi (15-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Orlando Grande Lakes?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Orlando Grande Lakes on Jun 6, 2025 start from $245.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Orlando Grande Lakes have an airport shuttle?

Airport shuttle services are not available at JW Marriott Orlando Grande Lakes.

Does JW Marriott Orlando Grande Lakes offer free breakfast?

Free breakfast isn’t provided at JW Marriott Orlando Grande Lakes, but buffet breakfast is offered for a fee of USD 34 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at JW Marriott Orlando Grande Lakes?

No, there is no casino at this hotel.

What time is check-in at JW Marriott Orlando Grande Lakes?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at JW Marriott Orlando Grande Lakes?

Free parking is not available at this hotel. Self parking is available for USD 38 per day, and valet parking for USD 54 per day.

Does JW Marriott Orlando Grande Lakes have a pool?

JW Marriott Orlando Grande Lakes features an outdoor pool.

Does JW Marriott Orlando Grande Lakes have a restaurant?

There are 4 onsite restaurants, offering options like Italian cuisine and garden views.

Does JW Marriott Orlando Grande Lakes have a spa?

Pamper yourself with a day at THE RITZ-CARLTON SPA, where you can enjoy facials, hot stone massages, and body treatments.

How close is JW Marriott Orlando Grande Lakes to downtown Orlando?

JW Marriott Orlando Grande Lakes is 9.6 mi away from Orlando.

JW Marriott Orlando Grande Lakes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1005 reviews
Rating 8 - Good. 152 out of 1005 reviews
Rating 6 - Okay. 75 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here instead of a Disney resort and it was awesome. Very kid friendly, but relaxing for adults. The grounds are beautiful and the rooms were very spacious and clean. Our son slept on a fold out and it didn’t feel too small at all. There is a constant slew of conferences there, so the lobby and bar area get a little busy. Kids loved the water slide and the lazy river. Overall- great experience!
Stayed 5 nights in Feb 2025

10/10 Excellent

Sung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and the grounds were very nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kai

Stayed 1 night in Feb 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very family friendly, the kids enjoyed it very much.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family facility’s
Stayed 2 nights in Feb 2025

6/10 Okay

rabia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Chanise, Middletown

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

JON, Atlanta

Stayed 1 night in Feb 2025

10/10 Excellent

TINA

Traveled with partner
Liked: Staff & service, property conditions & facilities
Beautiful property. Great food and drink Options onsite. Fabulous Pool and lazy river!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mehmet akif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and staff
Stayed 9 nights in Jan 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Place

This is an amazing property and the service at every place in the hotel is extraordinary. Did not use the outdoors as it was cold but it looked awesome. Great location for a big family event.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior and exterior grounds, lots to do for all ages. Resort vibes.
Stayed 7 nights in Dec 2024

10/10 Excellent

james

Stayed 5 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Seema

Traveled with family and small children
Disliked: Staff & service
Impossible to get a dinner reservation without several days advance notice. Breakfast/brunch line extremely long and service slow. Pool: all the prime seating costs extra or is for "reserve" members only.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property away from the parks
Stayed 3 nights in Dec 2024

10/10 Excellent

Lowella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place but it’s got so expensive over the last few years
Stayed 5 nights in Dec 2024

8/10 Good

hossein, gatlinburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not like the shower ,no water pressure , fridge did not work properly , we enjoyed the stay as usual
Stayed 3 nights in Jan 2025