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Ciqala Suites Hotel

4.0 star property
4-star hotel near Puerto Rico Convention Center

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Photo gallery for Ciqala Suites Hotel

Terrace/patio
Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Studio Suite, 1 Queen Bed | Living area | LCD TV
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Pool

Explore the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Puerto Rico Convention Center
    ‪12 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Casino del Mar at La Concha Resort
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

  • 1700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Santurce stay.Within a 15-minute walk of this Santurce hotel, you'll find Puerto Rico Convention Center and Pan American Pier. Condado Beach and Casino del Mar at La Concha Resort are also within 2 miles (3 km).

What's nearby

  • Distrito T-Mobile - 11 min walk - 0.6 miles
  • Puerto Rico Convention Center - 12 min walk - 0.7 miles
  • Pan American Pier - 15 min walk - 0.8 miles
  • Condado Beach - 18 min walk - 1.0 mile
  • Casino del Mar at La Concha Resort - 3 min drive - 1.4 miles

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Casita Miramar - ‬6 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Los Pinos Num 2 - ‬7 min walk
  • ‪Éter Rooftop & Lounge - ‬1 min walk
  • ‪Habitante Cafe - ‬5 min walk

About this property

Ciqala Suites Hotel

4-star hotel near Puerto Rico Convention Center
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Ciqala Suites Hotel. Free self parking is available.

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 8 levels
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

How close is Ciqala Suites Hotel to the airport?

Ciqala Suites Hotel is 6.3 mi (21-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Ciqala Suites Hotel?

As of May 17, 2025, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on May 21, 2025 start from $188.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ciqala Suites Hotel have an airport shuttle?

Airport shuttle services are not available at Ciqala Suites Hotel.

How close is Ciqala Suites Hotel to the beach?

This hotel is 1.3 mi (2-min drive) from Condado Beach and 2.1 mi (5-min drive) from Escambron Beach. Don't forget your sunscreen!

Does Ciqala Suites Hotel offer free breakfast?

Ciqala Suites Hotel offers free cooked-to-order breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Ciqala Suites Hotel?

No, there is no casino at this hotel, but Sheraton Casino (9-min walk) and Casino del Mar at La Concha Resort (3-min drive) are nearby.

What time is check-in at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Ciqala Suites Hotel?

This hotel offers free self parking.

Does Ciqala Suites Hotel have a pool?

Ciqala Suites Hotel features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Ciqala Suites Hotel have a restaurant?

Ciqala Suites Hotel is home to Our SP Floor Lounge, which features Caribbean cuisine, ocean views, and a poolside location.

Does Ciqala Suites Hotel have a spa?

There are no spa services available at this hotel.

How close is Ciqala Suites Hotel to downtown San Juan?

Ciqala Suites Hotel is 2.3 mi away from San Juan.

Ciqala Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 428 out of 1009 reviews
Rating 8 - Good. 213 out of 1009 reviews
Rating 6 - Okay. 119 out of 1009 reviews
Rating 4 - Poor. 95 out of 1009 reviews
Rating 2 - Terrible. 154 out of 1009 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Moises David Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and attentive. The area around it wasn't the most beautiful but close to beaches and restaurants nice for something not to expensive.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chalante

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Ciqala for 5 days it was a good hotel I had a suite room it was super spacious, the staff was great very helpful! The only thing i did not like was that there was only 1 elevator for all the guest to use which caused it to run extremely slow at times.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jan 2025

8/10 Good

Sheila

Traveled with family
Liked: Staff & service, property conditions & facilities
Check in process was horrible. Extra hidden fees, Area has sound of heavy machinary 24 hours. Room was ok, but there was trash in the pool, Breakfast was ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Ivette, st cloud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful; the rooms are spacious and pretty. The rooftop is beautiful, but the restaurant is a bit pricey for the options around. It was odd that some employees did not speak Spanish. But these are minimal issues. I would recommend it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Evangeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is unmatched. Everyone was very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the breakfast was very good. There were no sheets or blankets that we could find for the sofa bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Brunilda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk female employee was very very helpful with our luggage and helping us out. Room service was nice and got the orders exactly right thank yall so much!!
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

6/10 Okay

cynthia

Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2025

8/10 Good

Mary Ann

Stayed 2 nights in Jan 2025

6/10 Okay

Cody

Disliked: Cleanliness
The property was clean, however, the service was subpar at best. Breakfast was horrible (which was included) we are still waiting on the coffee… For this being a 4 star property I feel like the amenities were lacking.
Stayed 1 night in Dec 2024

8/10 Good

Juan, Baltimore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The only thing I would improve or change is the bed and pillows. The mattress was too soft, the pillows too firm and the mattress on the sofa bed was way too thin. Good tging we were there for just one night.
Stayed 1 night in Dec 2024

6/10 Okay

Markisha

Stayed 3 nights in Dec 2024

8/10 Good

Pedro

Stayed 11 nights in Dec 2024

2/10 Terrible

Giselle

Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia Soto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, knowledgable staff. Especially the 3 I interacted most Gustavo, Giselle, Mirabel. Couldn’t do enough for you.
Stayed 3 nights in Dec 2024

8/10 Good

carlo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet service!
Stayed 3 nights in Nov 2024

6/10 Okay

Barbara

Traveled with family
Disliked: Amenities
Ofrecen desayuno incluido con estadia pero nunca llega. Lo ordenamos segun la instruccion que nos indicaron pero nunca llego. Bajamos a preguntar por que tampoco el telefono de la habitación funciona para comunicarse a front desk, nos indican que lo tenian para otra hora y pues esperamos. A la hora que nos dijeron tampoco llego. Hicimos check out nunca recibimos el desayunos “incluido”
Stayed 1 night in Dec 2024