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Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive

5.0 star property
5-star beachfront property near Forum Beach
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Photo gallery for Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property video
5 restaurants, breakfast, lunch, dinner served; international cuisine
3 outdoor pools, pool umbrellas, sun loungers
Royale Deluxe Partial Ocean View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Parking included
  • Laundry

Explore the area

View in a map
Boulevard Kukulcan Km 10, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪16 min walk‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Royale Governor Suite Ocean Front - King Size Bed

Royale Governor Suite Ocean Front - King Size Bed | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royale Governor Suite Ocean Front - King Size Bed

  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Deluxe Walk Out Suite

Royal Deluxe Walk Out Suite | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royal Deluxe Walk Out Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royale Two Bedroom Presidential Suite Ocean Front

42-inch Smart TV with satellite channels, TV

Royale Two Bedroom Presidential Suite Ocean Front

  • 1507 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Royal Deluxe Ocean View - Double Beds

Royal Deluxe Ocean View - Double Beds | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royal Deluxe Ocean View - Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Presidential Suite Ocean Front

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royal Presidential Suite Ocean Front

  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royale Deluxe Lagoon View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royale Deluxe Lagoon View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 431 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Royale Deluxe Lagoon View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royale Deluxe Lagoon View

9.0 out of 10
Wonderful
(20 reviews)
  • 431 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Royale Honeymoon Suite Oceanfront - King Size Bed

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royale Honeymoon Suite Oceanfront - King Size Bed

8.8 out of 10
Excellent
(26 reviews)
  • 411 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royale Deluxe Partial Ocean View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royale Deluxe Partial Ocean View

7.6 out of 10
Good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Royale Honeymoon Suite Oceanfront - Book 5 nights, Get 3 free nights at Punta Cana

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royale Honeymoon Suite Oceanfront - Book 5 nights, Get 3 free nights at Punta Cana

  • 411 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royale Junior Suite Ocean View - King Size Bed

Royale Junior Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royale Junior Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • 466 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite Junior

  • 462 sq ft
  • Sleeps 2

View all photos for Room Standard with Partial Sea View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room Standard with Partial Sea View

  • 430 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Room Standard with Sea View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room Standard with Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Standard with Lake View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room Standard with Lake View

  • 430 sq ft
  • Lake view
  • Sleeps 4

View all photos for Suite Master with Sea View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite Master with Sea View

  • 850 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite with Ocean View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite with Ocean View

  • 1496 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Room Superior with Sea View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room Superior with Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite with Ocean View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite with Ocean View

  • 850 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Suite with Sea View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite with Sea View

  • 688 sq ft
  • Sea view
  • Sleeps 2

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About the neighborhood

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. La Isla Shopping Mall and Gaviota Azul Beach are also within 2 miles (3 km).

What's nearby

  • Chac Mool Beach - 6 min walk - 0.4 miles
  • Forum Beach - 11 min walk - 0.6 miles
  • Cancun Convention Center - 16 min walk - 0.9 miles
  • Gaviota Azul Beach - 3 min drive - 1.1 miles
  • La Isla Shopping Mall - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Snack Grand Park - ‬6 min walk
  • ‪Taqueria Los Chachalacos - ‬6 min walk
  • ‪The Surfin Burrito - ‬7 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪El Mirador - ‬7 min walk

About this property

Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive

5-star beachfront property near Forum Beach
Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a steam room, a fitness center, and a garden. Self parking and valet parking are free.

This 5-star Cancun property is smoke free.

  • 1 building
  • 259 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive offers 259 accommodations with indoor private hot tubs and free minibar items. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Blanc Spa has 19 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Farming classes
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pickleball court
  • Pilates classes
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch smart TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the discounted rate and benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Blanc Resort
Blanc Spa
Blanc Spa Resort
Le Blanc Spa
Le Blanc Spa Cancun
Blanc Spa All Inclusive Adults Cancun
Le Blanc Spa Resort All Inclusive Cancun
Blanc Spa Resort All Inclusive Cancun
Blanc Spa Cancun
Blanc Spa Resort All Inclusive Adults
Blanc Spa Adults Cancun
Blanc Spa Adults
Blanc Spa All Inclusive Adults
Blanc Spa Resort All Inclusive Adults Cancun
Blanc Spa Resort Adults Newly Perfected All Inclusive Cancun
Blanc Spa Resort Adults Newly Perfected All Inclusive
Blanc Spa Adults Newly Perfected All Inclusive Cancun
Blanc Spa Adults Newly Perfected All Inclusive
Le Blanc Spa Resort All Inclusive
Le Blanc Spa Resort All Inclusive Adults Only Newly Perfected
Le Blanc Spa Resort All Inclusive Adults Only
Le Blanc Spa All Inclusive

Frequently asked questions

How close is Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive to the airport?

Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is 14.5 mi (26-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive on Sep 7, 2025 start from $568.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive have an airport shuttle?

Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive offer free breakfast?

Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive does not offer free breakfast.

Is there a casino at Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (14-min drive) are nearby.

What time is check-in at Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive?

This property offers free self parking and valet parking.

Does Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive have a pool?

Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive features 3 outdoor pools.

Does Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive have a restaurant?

Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is home to BLANC, which features international cuisine.

Does Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive have a spa?

Pamper yourself with a day at Blanc Spa, where you can enjoy hot stone massages, body treatments, and hydrotherapy.

How close is Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive to downtown Cancun?

Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is 2.2 mi away from Avenida Kukulkan.

Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 827 out of 1016 reviews
Rating 8 - Good. 101 out of 1016 reviews
Rating 6 - Okay. 45 out of 1016 reviews
Rating 4 - Poor. 24 out of 1016 reviews
Rating 2 - Terrible. 19 out of 1016 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mahmoud, Hilliard

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
5 start customer service. 1 Star for: Food 1 Star for: Very old resort.
Stayed 3 nights in Jul 2025

10/10 Excellent

Parsa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing , top customer service and top wuality food
Stayed 3 nights in Jun 2025

6/10 Okay

Hon cheung

Traveled with group, Traveled with partner
Upon arrival, the first room we were assigned had a leaking toilet. After reporting it to the front desk, maintenance was sent to repair it, but the strong chemical odor left behind made the room unpleasant — and for me, with asthma, it was a serious health concern. We asked for a room change, but none were available that night. We were told to check out the following day at noon and that a new room would be ready by 3:00 PM. Unfortunately, the room wasn’t ready until 5:30 PM, which left us scrambling to get ready for a 6:30 dinner reservation after spending the day at the beach without access to a shower or change of clothes. On top of that, despite having the “Do Not Disturb” light on, we were woken up every morning by staff either trying to clean the room or collect room service trays. That said, we still had a really good time with our friends and made the most of our trip. The resort has potential, but at this price point, the service and attention to detail simply didn’t meet expectations.
Stayed 4 nights in May 2025

10/10 Excellent

Denzel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best resort to stay when you’re in Cancun!
Stayed 3 nights in May 2025

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything here is amazing! You won’t be disappointed
Stayed 4 nights in May 2025

10/10 Excellent

Yolanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff very friendly and kind. Food and drinks delicious.Great experience, definitely we will come back.
Stayed 4 nights in May 2025

10/10 Excellent

Tammy Dianne, College Station

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure. Great facility, staff, food and perfect beach.
Stayed 4 nights in May 2025

10/10 Excellent

YOLADIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

YELAINE, MIAMI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the personalized service I received during my entire stay. Ha
Stayed 1 night in May 2025

10/10 Excellent

Benita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is truly a 5 Diamond Property.
Stayed 5 nights in May 2025

6/10 Okay

Jeff

Traveled with partner
Liked: Amenities
The resort is not what it used to be. While still a lovely resort, attention to detail is lacking. It does not feel like a 5 diamond resort any longer.
Stayed 4 nights in May 2025

8/10 Good

Young

Stayed 3 nights in May 2025

6/10 Okay

Rene

Traveled with partner
Liked: Cleanliness, staff & service
THIS PLACE IS SOOOOOOOOOOOO OVERRATED! YES, IT'S NICE BUT FOR WHAT YOU PAYING IT'S NOT THE BEST.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent in every way..
Stayed 3 nights in May 2025

4/10 Poor

Vitaly, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I got food poisoning from some of the seafood at the Italian restaurant. This ruined 36 hours of my vacation. When I asked for some kind of goodwill refund, I was told they refused. So you want to serve clients bad food and take their money? No thanks. The Cabo ale Blanc was waaaaay better. I will never go back to Cancun Le Blanc again
Stayed 4 nights in Apr 2025

2/10 Terrible

Mariam

Stayed 3 nights in Apr 2025

10/10 Excellent

Yuniel Alonso

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy
Stayed 3 nights in Apr 2025

10/10 Excellent

maria

Stayed 3 nights in Apr 2025

10/10 Excellent

Hyun Young

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

Fernanda De

Liked: Cleanliness, staff & service, property conditions & facilities
It was the best Hotel we had stayed
Stayed 4 nights in Apr 2025

10/10 Excellent

yasmani, West new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo.mejor
Stayed 3 nights in Apr 2025

10/10 Excellent

Saretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and relaxing..
Stayed 5 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring break

This was by far the most wonderful hotel / all inclusive I’ve ever stayed at. I will be going back at least once a year.
Stayed 7 nights in Mar 2025

10/10 Excellent

Magda, Mermaid Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great like Hugo the butler
Stayed 7 nights in Mar 2025

6/10 Okay

jaleesa, brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the food, the relaxing atmosphere, the drinks, and the consistent service. However, I do want to give a word of caution about the constant push to sign up for the vacation membership, which requires a down payment of around $7,000 or more. Your time that is spent listening to the presentation is exchanged with a credit to use at the hotel for the spa and tourist attractions. However whilst you're on vacation, the goal is to unwind, not to be constantly pressured into purchasing your next vacation while on vacation from the moment you check in until you check out."
Stayed 2 nights in Mar 2025