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4.4 out of 5

"Is a beautiful hotel and the staff is just perfect " More

By a verified traveler on Mon 03 Sep 2018

Hotel Description

4-star beachfront property near Delfines Beach

On the beach

Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Delfines Beach and Aquaworld. Ventura Park Cancun and Cancun Interactive Aquarium are also within 6 miles (10 km).

All-inclusive

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this all-inclusive property. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 168 guestrooms offer thoughtful touches like free minibar items and espresso makers. Other amenities include free WiFi, 24-hour room service, and flat-screen TVs with digital channels.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$250 per night

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Inspira Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Inspira Superior Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Sunset

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Sunset

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Oleo Cancun Playa All Inclusive Boutique Resort ratings based on 30 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oleo Cancun Playa All Inclusive Boutique Resort

Everyone (18) Couples (3) Family (7)
5 out of 5

Posted by on Jun 26, 2019

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5 out of 5

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Oleo team

Dear Guest, Thank you very much for your feedback, we appreciate it. Hopefully we receive you again in your next vacation at Óleo, your home in Cancún. Sincerely Óleo Cancún Playa All Inclusive Boutique Resort

5 out of 5
We enjoyed the relaxed and friendly atmosphere. Yaqueline our waitress was especially pleasant to interact with. She took the time to make us feel welcome and relaxed. All the staff was especially helpful.

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 7, 2019 by OLEO TEAM

Dear Eric, Thank you so much for the excellent rating!! It was also a pleasure to serve you, we hope that your following visit is right around the corner our doors are wide open for you. Sincerely, Oleo Cancun Playa All Inclusive Boutique Resort

5 out of 5
Small hotel, but very clean and the service is top notch. The buffet is your typical all-inclusive style. Bar service was excellent...rarely had to wait more than a minute to be waited on. Location is in the quieter, more southern end of Cancun and requires a bus or taxi ride to get to most of the bars and shopping. All in all, I was very pleased with Oleo and would definitely go back.

Posted by on May 24, 2019

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Comment from Hotel Management

May 24, 2019 by OLEO TEAM

Dear Guest, We appreciate your comments about our hotel. It makes us proud to know that the needs of our guests are met in the best way possible. We hope your next visit is around the corner, we will be waiting for you !! Sincerely, Oleo Cancun Cancun Beach All Inclusive Boutique Resort

2 out of 5
This is not a 4.5 star hotel. It is 3 at best. They have two restaurants that require reservations. Hakka, the Japanese restaurant is the better of the two and it’s just ok. The service and cleaning staff were amazing and eager to please. The ocean view is absolutely beautiful, there’s nothing else to write home about. The rooms are lackluster and the bathrooms are the size of a closet. The sheets on the bed were torn and the minibar is subpar- only soda, beer and water. There were no bottles of alcohol in the rooms. And there was one small bar in the main building and a pool bar. I had the Inspira upgrade and pity anyone who didn’t. The upgrade only had two benefits 20% at the spa and service on the beach. I had to dodge the staff in the reception area because they we constantly trying to get you to come to a 90 min talk about their “5 diamond property”. I didn’t fall for that. They literally started with the spiel the moment you walk through the doors of the resort. It took nearly an hour for us to be checked in because they wouldn’t tell us the room number or give us our wrist bands (which is also the room key) until they made their initial plea for you to check out their new spot. And they wanted to know what kind of credit card you have, and then said when you go to the talk you just have to flash it?? And every time you walked pass the lobby to get to the buffet, bar, or pool it was like they were chasing you trying to convince you to come to that talk.

Posted by on May 22, 2019

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Comment from Hotel Management

May 23, 2019 by OLEO TEAM

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service. We will make sure that your complaints are transmitted to everyone. Sincerely, Oleo Cancun Playa All Inclusive Boutique Resort

5 out of 5
It was All perfect !The whole Members of the Hotel - are so friendly and kind and let you feel as a VIP and longtime Guest. Always a Smile; if you need something - they help you out. The Food is great; the Beverages are great and the Staff bring you Food or Drinks to the Beach; RESPECT!!!! It's really hot in Cancun; all is clean and you can enjoy your Trip.The Hotel is really safe too. If something damaged in the Room - it will be fixed really fast. If you like it- they have 24 hour Roomservice. We love OLEO!!!!!!!

Posted by on May 22, 2019

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Comment from Hotel Management

May 23, 2019 by OLEO TEAM

Dear Friedrich//Elke, Thank you for taking the time to share your experiences with us. We are very happy to know that our whole team made your stay enjoyable. Come back soon, we will be waiting for you!! Sincerely, Oleo Cancun Playa All Inclusive Boutique Resort

3 out of 5
My room, have a beautiful view. The food is, okay. The staffs, were wonderful. As soon, as, I got there, this lady tried to set me up for the times share. Sd first. I agreed, because, I did not know. When I show up for my appoint meant, I asked, what it this for. If you are trying to sell me anything, I am not going to buy it. Or I am not interested , in any member ship, they still, insist, take me in to the room. Once, I was there. I have to repeat myself again. I told them, that I don't want to waste my time and their. . You should not send your customers there. I will never, going back to this place again. There was eleven of us. Every one feel the same way.

Posted by on May 10, 2019

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Comment from Hotel Management

May 14, 2019 by OLEO TEAM

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service, we will make sure that your complaints are transmitted to everyone. Sincerely, Oleo Cancun Playa All Inclusive Boutique

5 out of 5
Since it is a boutique resort, it is smaller than regular resorts. We really liked the smaller size of the property and the more personalized derive from the great staff.

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 29, 2019 by Oleo team

Dear Guest, Thank you very much for your feedback, we really appreciate it, Thank you for being our guest we hopefully receive you again in your next vacation at Óleo, your home in Cancún. Sincerely, Óleo Cancún Playa All Inclusive Boutique Resort

4 out of 5
First time there and it a nice calm hotel. Pretty clean , room needed more light in the restroom but over all good.

Posted by , from Houston to on Apr 25, 2019

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Comment from Hotel Management

Apr 25, 2019 by Liz

Thanks for staying with us. We appreciate your feedback

5 out of 5
We truly enjoyed our time at Oleo. The staff was excellent. Everyone really made you feel welcome! The location is great too!

Posted by , from Kansas City, Mo on Apr 19, 2019

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Comment from Hotel Management

Apr 19, 2019 by OLEO TEAM

Dear Lorilober, Your comments mean a lot to us, we are glad to hear you had a great time with us!! Come back soon!! Best regards, Óleo Team

About the Oleo Cancun Playa All Inclusive Boutique Resort

Location Blvd. Kukulkan Km 19.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Onsite live performances included
  • Theme parties included

Property Features

Oleo Cancun Playa All Inclusive Boutique Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Oleo Cancun Playa All Inclusive Boutique Resort like an outdoor pool and an outdoor tennis court. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a terrace. Limited free parking is available on a first-come, first-served basis. A complete renovation of Oleo Cancun Playa All Inclusive Boutique Resort was completed in November 2017. This 4-star Cancun property is smoke free.

  • 168 guestrooms or units
  • 11 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (13 km / 8.1 mi)
  • Parking: Free self parking

Room Amenities

Oleo Cancun Playa All Inclusive Boutique Resort offers 168 air-conditioned accommodations with free minibar items and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include showers, bathrobes, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Espresso maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Azul - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Almar - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Hakka - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

El Botanero - This beachfront restaurant specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

El Lobby Bar - Onsite lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

NUUP Spa Cancún has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets: MXN 1000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 11 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • No cribs (infant beds) available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 23.18 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oleo Playa All Inclusive
  • Oleo Cancun Playa
  • Oleo Playa
  • Oleo Cancun Playa All Inclusive Boutique Resort
  • Oleo Playa All Inclusive Boutique Resort
  • Oleo Cancun Playa All Inclusive Boutique
  • Oleo Playa All Inclusive Boutique
  • Oleo Cancun Playa All Inclusive
  • Oleo Cancun Playa Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.