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4.1 out of 5

"I spent 10 days at Oleo and it can only be described as a dream. My #1 tip would be to upgrade to "Inspira". When upgrading you have a portion of the ... " More

By a verified traveler on Fri 03 Apr 2020

Hotel Description

4-star beachfront property near Delfines Beach

Beachfront retreat

Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Delfines Beach and Aquaworld. Ventura Park Cancun and Cancun Interactive Aquarium are also within 6 miles (10 km).

All-inclusive

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this all-inclusive property. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 168 guestrooms offer thoughtful touches like free minibar items and espresso makers. Other amenities include free WiFi, 24-hour room service, and flat-screen TVs with digital channels.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$187* Per night/room Jul 7 - Jul 8

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Inspira Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Inspira Superior Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Sunset

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Sunset

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Oleo Cancun Playa All Inclusive Boutique Resort ratings based on 51 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oleo Cancun Playa All Inclusive Boutique Resort

Everyone (24) Couples (11) Family (11)
5 out of 5
I spent 10 days at Oleo and it can only be described as a dream. My #1 tip would be to upgrade to "Inspira". When upgrading you have a portion of the beach designated for Inspira guests only. The chairs and beach covers are better and more comfortable. You also get extra perks like free Starbucks & discounts on excursion packages. it was well worth it. The room was 10/10 with an ocean front & immaculate when it comes to cleanliness. Our room was constantly cleaned and we always had what we needed. The furniture and sheets were extremely comfortable and the decor was to die for. The service was stupendous. We were always checked on and accommodated whether it was room service, poolside service or activity recommendations. The staff was extremely attentive and welcoming ESPECIALLY the servers. This may have been because we tipped even though it was all inclusive but hey, we aren't garbage human beings. The food was surprisingly good for an all inclusive resort. The room service and pool side food was the same menu, but delicious. The fish tacos & chicken wrap were amazing. According to my Fiancé the fries were "rocking" which says a a lot coming from him. There were only a few restaurant options but they were all lovely and again the decor & cleanliness was notable. The buffet area would have different themed nights like, for example, Italian night which had bread sticks & candles decorating the table like Lady and The Tramp. It was wonderful. 10/10 We're coming back

Posted by , from New York, NY on Apr 3, 2020

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Comment from Hotel Management

May 5, 2020 by OLEO TEAM

Dear guest, really thank you a lot for your comment, thank you for staying with us, for us it was a pleasure to serve you, we work hard to deliver an exceptional guest experience and we are glad to hear that we met our service goal. See you soon back in Óleo.

5 out of 5
The property was well maintained and laid out nicely. The room was very clean and well serviced. The staff was friendly, very accommodating and courteous. The dining was very enjoyable, and the food was well prepared. The view from our sunset suite was breathtaking, and the turquoise blue water of the Gulf of Mexico was spectacular. We really enjoyed this all-inclusive resort and highly recommend it.

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 8, 2020 by OLEO TEAM

Dear guest, really thank you a lot for your comment, thank you for staying with us, for us it was a pleasure to serve you, we work hard to deliver an exceptional guest experience and we are glad to hear that we met our service goal. See you soon back in Óleo.

5 out of 5
The staff at this resort are amazing and go above and beyond in every aspect. The rooms are beautiful and have everything you need to make your stay comfortable. I loved the 24 hour room service and the food was very good. There are only a few restaurant options but the room service and quality of the restaurants made up for that, never went hungry. The pool is on the smaller side however because the resort is a bit smaller it was never overly busy. I would recommend this hotel to anyone!! The beach is beautiful and the staff put so much effort into cleaning it and setting up little sun tents every day. I left yesterday and miss it already!

Posted by on Feb 28, 2020

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Comment from Hotel Management

Feb 29, 2020 by OLEO TEAM

Thank you for the awesome rating. We greatly appreciate the support. See you soon back in Oleo Cancun Playa!

3 out of 5
Lobby stuff ride would not exchange money or give any change to tip staff. Less than helpful. Other staff excellent.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 22, 2020 by OLEO TEAM

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service. We will make sure that your comments are transmitted to everyone. Sincerly, Oleo Cancun Playa All Inclusive Boutique Resort

5 out of 5
The people are so nice and friendly!! Our waitress Areali was so awesome!! The food was delicious!! Would certainly recommend to friends and family!! The beach and the water was so clear!! Easy bus ride to buy things!!

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 7, 2020 by OLEO TEAM

Thank you for your visit, Your comments are much appreciate and I will share your review with all the team, they will be very happy to know that you had a great time! See you soon back in Oleo Cancun Playa!

5 out of 5

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 11, 2019 by OLEO TEAM

Thank you for the awesome rating, for us it was a pleasure to served you! See you soon back in Óleo.

4 out of 5
Had a problem initially at check in, was given the wrong room way under what I had paid for and dealt with a few rude staff member who said there is nothin greet could do. Eventually dealt with the manager who made things right and upgraded us for the next night. Everything else was great but I wasn’t thrilled about spending time arguing with staff to get what I paid for.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 11, 2019 by OLEO TEAM

Thank you for choosing us, we are sorry for the inconvenience on the day of your arrival, we will work to getthing better, at Óleo Boutique Hotel we are here to serve you.

3 out of 5
The staff was very nice. I was expecting a resort but it felt more like a small hotel. Only one pool, the jacuzzi was lukewarm if that. The pool was freezing! We were in a group of 14 and most liked the food but I was not a fan, so I may be overly picky. Both myself and my husband got sick from something, so did a few others in our group. The location of the property is not ideal either, very far from downtown shops and restaurants. If you want a quiet getaway and have low expectations than this may be your ideal choice.

Posted by , from Seattle, WA on Nov 24, 2019

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Comment from Hotel Management

Dec 10, 2019 by OLEO TEAM

Thank you for your visit, we appreciate your comments, we hope you welcome back.

4 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 16, 2019 by OLEO TEAM

Thank you for the good rating, It was a pleasure to serve you. We greatly appreciate the support. See you soon back in Óleo.

1 out of 5
Nothing was unique. The rooms did not have potable water. It took multiple calls to get bottled water sent to the room. It only had two restaurants plus the world's smallest. The resort was in pitiful conditio. It only had one pool. The hot tub was roped and was out of service/. There was no beer in the mini-'frig.The pool showers and bathrooms were out of order during part of the stay.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by OLEO TEAM

Dear Guest, Thank you for taking the time to write such a detailed review. While I wish you had a better first experience, and it's apparent in this case that we fell short. If you can provide us more information about your stay, dates and room number please. We are here to hear you please contact us directly at the hotel. Sincerely, Oleo Cancun Playa All Inclusive Boutique Resort

About the Oleo Cancun Playa All Inclusive Boutique Resort

Location Blvd. Kukulkan Km 19.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Onsite live performances included
  • Theme parties included

Property Features

Oleo Cancun Playa All Inclusive Boutique Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Oleo Cancun Playa All Inclusive Boutique Resort like an outdoor pool and an outdoor tennis court. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. A complete renovation of Oleo Cancun Playa All Inclusive Boutique Resort was completed in November 2017. This 4-star Cancun property is smoke free.

  • 168 guestrooms or units
  • 11 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Cancun Intl. Airport (CUN) (13 km / 8.1 mi)

Room Amenities

Oleo Cancun Playa All Inclusive Boutique Resort offers 168 air-conditioned accommodations with free minibar items and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include showers, bathrobes, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Espresso maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Azul - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Almar - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Hakka - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

El Botanero - This beachfront restaurant specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

El Lobby Bar - Onsite lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

NUUP Spa Cancún has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 1000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 26.06 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oleo Playa All Inclusive
  • Oleo Cancun Playa
  • Oleo Playa
  • Oleo Cancun Playa All Inclusive Boutique Resort
  • Oleo Playa All Inclusive Boutique Resort
  • Oleo Cancun Playa All Inclusive Boutique
  • Oleo Playa All Inclusive Boutique
  • Oleo Cancun Playa All Inclusive
  • Oleo Cancun Playa Inclusive
  • Oleo Cancun Inclusive Cancun
  • Oleo Cancun Playa All Inclusive Boutique Resort
  • Oleo Cancun Playa All Inclusive Boutique Resort Cancun

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.