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Comfort Inn Cancun Aeropuerto

3.0 star property
3-star hotel near Ventura Park Cancun

Choose dates to view prices

Photo gallery for Comfort Inn Cancun Aeropuerto

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Standard Room, 1 King Bed, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels
Free daily continental breakfast
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Room service
  • Parking available
  • Free airport shuttle
  • Pet friendly
  • Housekeeping
  • Breakfast included

Explore the area

Map
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560
  • Ventura Park Cancun
    ‪6 min drive‬
  • Riviera Cancun Golf Resort
    ‪8 min drive‬
  • Moon Palace Golf Club
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Near the airport.Within 3 miles (5 km) of this Cancun hotel, you'll find Nichupté Lagoon and Ventura Park Cancun. Moon Palace Golf Club and Parish of the Risen Christ are also within 6 miles (10 km).

What's nearby

  • Xoximilco - 6 min drive - 4.2 miles
  • Ventura Park Cancun - 6 min drive - 4.2 miles
  • Riviera Cancun Golf Resort - 8 min drive - 4.4 miles
  • Moon Palace Golf Club - 13 min drive - 7.9 miles
  • Delfines Beach - 15 min drive - 9.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 6 min drive

Restaurants

  • ‪SushiTequila - ‬9 min drive
  • ‪TGI Fridays - ‬8 min drive
  • ‪Guacamole Grill - ‬6 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬9 min drive
  • ‪Coconuts Welcome Bar - ‬7 min drive

About this property

Comfort Inn Cancun Aeropuerto

3-star hotel near Ventura Park Cancun
Free breakfast is served daily. Public spaces have free WiFi. A shuttle from the airport to the hotel is free (available on request). The business-friendly Comfort Inn Cancun Aeropuerto also features multilingual staff, express check-out, and an elevator. Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 4 levels
  • Built in 2010
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
Comfort Inn Cancun Aeropuerto offers 65 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 3:30 PM to 9:30 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (MXN 85 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch plasma TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 380 per pet, per night, plus a deposit of MXN 500 per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Service fee: MXN 27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: MXN 85 per day
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 380 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cancun Comfort Inn
Cancun Comfort Inn Aeropuerto
Comfort Inn Aeropuerto Cancun
Comfort Inn Aeropuerto Hotel Cancun
Comfort Inn Cancun
Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel Cancun
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Aeropuerto Hotel
Comfort Inn Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Cancun Aeropuerto Cancun
Comfort Inn Cancun Aeropuerto Hotel Cancun

Frequently asked questions

How close is Comfort Inn Cancun Aeropuerto to the airport?

Comfort Inn Cancun Aeropuerto is 3.7 mi (6-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn Cancun Aeropuerto?

As of Jun 8, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Cancun Aeropuerto on Jun 30, 2025 start from $69.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn Cancun Aeropuerto have an airport shuttle?

Comfort Inn Cancun Aeropuerto offers a free shuttle from the airport to the hotel, available from 3:30 PM to 9:30 PM at scheduled times.

How close is Comfort Inn Cancun Aeropuerto to the beach?

This hotel is 9 mi (14-min drive) from Delfines Beach and 10.6 mi (16-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Comfort Inn Cancun Aeropuerto offer free breakfast?

Comfort Inn Cancun Aeropuerto offers free continental breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Comfort Inn Cancun Aeropuerto?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (11-min drive) are nearby.

What time is check-in at Comfort Inn Cancun Aeropuerto?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Comfort Inn Cancun Aeropuerto?

This hotel offers free self parking. Extended parking is available for MXN 85 per day.

Does Comfort Inn Cancun Aeropuerto have a pool?

Comfort Inn Cancun Aeropuerto does not have a pool.

Does Comfort Inn Cancun Aeropuerto have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Cancun Aeropuerto to downtown Cancun?

Comfort Inn Cancun Aeropuerto is 1.9 mi away from Alfredo V. Bonfil.

Comfort Inn Cancun Aeropuerto Reviews

Reviews

5.4
Rating 10 - Excellent. 144 out of 1000 reviews
Rating 8 - Good. 160 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 198 out of 1000 reviews
Rating 2 - Terrible. 307 out of 1000 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Luis A.

Business traveler
Good location - close to the airport.
Stayed 1 night in Mar 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and close to the airport
Stayed 4 nights in Feb 2025

6/10 Okay

olivier

Stayed 1 night in Feb 2025

6/10 Okay

antonio, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Traveled with partner
The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.
Stayed 1 night in Feb 2025

2/10 Terrible

Brie

Disliked: Cleanliness, staff & service, property conditions & facilities
Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.
Stayed 1 night in Feb 2025

8/10 Good

Cameron

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Karla

Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place if you need an hotel nearby the airport
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn’t even stay… It’s a terrible location in the room had a funny smell to it
Stayed 1 night in Jan 2025

8/10 Good

Oswaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty close to the airport. Liked that.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Convenient stay

Very convenient for location, very close to the airport since we arrived very late at night. Friendly service, underground parking area very small and tight, becareful not scratch your car, just small cars enter here though. Once we arrived, the floor of the parking was partially flooded with smelly water. The room were clean overall just some of the furniture would need to be changed soon. Convenient for people passing by, so you get what you payed for.
Stayed 1 night in Jan 2025

2/10 Terrible

Fernando

Traveled with family
Disliked: Property conditions & facilities, room comfort

No hot water

No hot water in the shower, even heard that from other guests. Not in a great location to get food after 9pm.
Stayed 1 night in Jan 2025

6/10 Okay

Larry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Adam

Stayed 1 night in Dec 2024

2/10 Terrible

Broderick

Stayed 1 night in Dec 2024

10/10 Excellent

Toby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Staff was nice. Breakfast was good, too.
Stayed 1 night in Dec 2024

4/10 Poor

Nino

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets were dirty, both days I stayed with my family. After asking the receptionist to exchange the bed sheets, it never got done. The TV was not working. Only one channel was working and it did not have any volume at all. The receptionist was told about the issue and I was advised they would provide new controls. They never provided the controls and never attempted to fix the issue.
Stayed 2 nights in Nov 2024

4/10 Poor

Raul Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Bryce

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Allan

Stayed 1 night in Aug 2024

10/10 Excellent

Rosalinda

Liked: Staff & service
Stayed 1 night in Jul 2024