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"The Hotel is a great place to stay. I like to suite concept and conveniently located. I got a good price as well. " More

By a verified traveler on Mon 06 Jan 2020

Hotel Description

3.5-star hotel in Park Central

In Dallas

A stay at this Park Central hotel places you within 3 miles (5 km) of Richland College and 6 miles (10 km) of Galleria Dallas. NorthPark Center and Valley View Center are also within 6 miles (10 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Free perks include on-the-go breakfast, free self parking, and an area shuttle.

Sofa beds, WiFi

Featuring conveniences like sofa beds and refrigerators, the 279 guestrooms also offer WiFi and TVs with cable channels. Other amenities include wired Internet, microwaves, and room service. Weekly housekeeping is available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$76* Per night/room Jul 19 - Jul 20

Two Doubles Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

One King Bed, Non-Smoking, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton - Dallas Park Central Area ratings based on 13 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton - Dallas Park Central Area

Everyone (7) Family (8)
5 out of 5
The Hotel is a great place to stay. I like to suite concept and conveniently located. I got a good price as well.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 12, 2020 by Mary

Thank you for staying with us and I happy you enjoyed your experience. We hope to welcome you back again soon.

4 out of 5
It is difficult to enter off the major highways. We circled through neighborhoods to get to the access road entrance. Parking in front is very limited. Parking underground was crowded and not well marked.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Joel K

Thank you for your response. We appreciate your feedback. We will be making changes to the garage to be more driver friendly. Its hard to believe that when the hotel was built, there was only a two lane highway. We look forward to your next visit.

1 out of 5
what was really disappointing was that on the second day of our stay we left the room around 11:00 a.m. didn't return until about 12:30 a.m. and the room had never been touched there was no clean tiles the room had not been trashing I've been empty the bedroom was untouched trash not empty. this was the second time for me at this property that the situation happened. this will be my last time staying at this particular property.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Joel K

Thank you so much for your feedback. We sincerely apologize that we did not provide the level of service an amenities you deserved while a guest in our hotel. Your concerns will be addressed to the appropriate departments.

4 out of 5
Swimming pool and hot tub needs assistance. Read reviews before i booked about pool so i called they said the condition was fine. Really murky water .4 kids to go swimming so not Happy at all. Breakfast was great. Rooms really nice.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 26, 2019 by Joel K

Thank you so much for your feedback. We sincerely apologize that we did not provide the level of service an amenities you deserved while a guest in our hotel. We sure hope that you will give us another opportunity to make it right.

1 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 26, 2019 by Joel K

Thank you so very much for your review. We will certainly pass along to the team. We are delighted to hear that you enjoyed your stay with us. Hope to see you again soon on your next visit to Dallas, Texas.

1 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 15, 2019 by tc

we are so sorry that you were unhappy with your stay.

5 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by Tc

Thank you for the FIVE

4 out of 5

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 28, 2019 by tc

thank you

2 out of 5
The hotel is a great hotel usually, but for some reason this time it wasn't up to par. The next day the maid came by at 10:00 a.m. after which there was not the full compliment of towels. Upon returning that night we had to double up on hand towels and we had no face towels.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by tc

thank you

5 out of 5

Posted by on Mar 11, 2019

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Comment from Hotel Management

Apr 2, 2019 by Tc

Thank you

About the Embassy Suites by Hilton - Dallas Park Central Area

Location 13131 N Central Expy, Dallas, TX 75243

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton - Dallas Park Central Area also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within 5.00 mi is available. Free self parking is available. This 3.5-star Dallas hotel is smoke free.

  • 1 building
  • 279 guestrooms or units
  • 9 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1984
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (31.6 km / 19.6 mi)
  • Property shuttles: Free area shuttle within 5.00 mi
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton - Dallas Park Central Area offers 279 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Separate bedroom
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Riparian Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites by Hilton - Dallas Park Central Area Hotel
  • Embassy Suites Hotel Dallas Park Central Area
  • Embassy Suites by Hilton - Dallas Park Central Area Dallas
  • Embassy Suites by Hilton - Dallas Park Central Area Hotel Dallas
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.