Heart of Dallas
Your stay at this Downtown Dallas hotel places you within 2 miles (3 km) of American Airlines Center and Dallas World Aquarium. Kay Bailey Hutchison Convention Center and Reunion Tower are also within 2 miles (3 km).
Business services
This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, express check-in, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.
May 8, 2022 by Hotel Manager
Dear Gary, thank you for your fantastic review and all the wonderful things you had to say about the Sheraton Dallas Hotel. It is always a pleasure to hear that our thoughtful service, spacious rooms, and prime downtown location helped to make your stay memorable. Your concerns about our parking garage have been shared with appropriate individuals. Thank you again for your feedback, and we look forward to being your home every time you visit Dallas. Sincerely, Chandana Weerasekara Hotel Manager
Apr 27, 2022 by Hotel Manager
Dear Salvador, thank you for sharing the kind rating about your experience at the Sheraton Dallas Hotel. We are happy to know your stay was pleasant, and we hope to have the pleasure of hosting you again soon. Sincerely, Chandana Weerasekara, Hotel Manager
Oct 13, 2021 by Sheraton Dallas
Thank you for staying with us Scott! We do apologize for the inconvenience with the construction; the city is in the process of putting in a new park! Please come back and visit soon!
Jun 27, 2021 by Sheraton Dallas
We are glad you enjoyed your stay!
Feb 18, 2020 by J Ingendorf
We regret that we did not exceed your expectations during your visit and hope you give us another opportunity in the future.
Nov 25, 2019 by J Ingendorf
Thank you for taking the time to write a review of your recent visit. We strive to exceed our guests expectations and it looks as though we've done that! Thank you for choosing to stay with us and we look forward to welcoming you back in the future!
Nov 18, 2019 by J Ingendorf
Thank you for taking the time to write a review of your recent visit. We strive to exceed our guests expectations and it looks as though we've done that! Thank you for choosing to stay with us and we look forward to welcoming you back in the future!
Aug 19, 2019 by J Ingendorf
We regret that your stay was not enjoyable. Next time, please let our front office staff know about the noise so we can see if we can find you a quieter room.
May 8, 2019 by J Ingendorf
Thank you so much for your feedback. I have shared it with our team. We hope to see you again soon!
Sheraton Dallas Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, 60 meeting rooms, and limo/town car service are available. Event space at this hotel measures 230000 square feet (21368 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Sheraton Dallas Hotel. For a fee, parking is available. This 4-star Dallas hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: Internet access in public areas - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.