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"Overall hands down one of the best if not the best hotels in Dallas right now " More

By a verified traveler on Fri 14 May 2021

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Hotel Description

4.5-star luxury hotel near American Airlines Center

City center stay

Your stay at this Dallas Design District hotel places you within 2 miles (3 km) of American Airlines Center and University of Texas Southwestern Medical School. Dallas World Aquarium and Morton H. Meyerson Symphony Center are also within 2 miles (3 km).

Dining options, 3 bars/lounges

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour gym. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. Valet parking, a coffee shop, and a terrace are also offered.

Room, 1 King Bed (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$288* Per night/room Feb 12 - Feb 13

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse, 1 King Bed (Penthouse)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Accessible (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 1 King Bed (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 1 King Bed, Accessible (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Virgin Hotels Dallas ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Virgin Hotels Dallas

Everyone (2) Couples (1)
2 out of 5
not family friendly, pool was dirty, guest loud and bad mouthed.

Posted by on Jul 13, 2022

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Comment from Hotel Management

Jul 14, 2022 by Kevin

We apologize that you did not enjoy your stay with us. I will share your feedback with the team.

5 out of 5
Overall hands down one of the best if not the best hotels in Dallas right now

Posted by on May 14, 2021

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Comment from Hotel Management

May 14, 2021 by VHD-JunctionMGR

Thanks for the flattering compliment! Thanks for staying with us and we look forward to seeing you again soon!

3 out of 5
Nice cool hotel. I think the staff situation is still being sorted out. Also some odd charges made on my cc while a guest.

Posted by on Jun 2, 2020

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Property Features

Virgin Hotels Dallas offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. The luxury Virgin Hotels Dallas also features a terrace, concierge services, and dry cleaning/laundry services. For a fee, parking is available. This 4.5-star Dallas hotel is smoke free.

  • 268 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 3 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2019
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Dallas Medical-Market Center Station (2.6 km / 1.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Virgin Hotels Dallas offers 268 accommodations with minibars and laptop-compatible safes. 43-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Dallas hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:30 AM.

Virgin Hotels Dallas has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 0
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 42 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Virgin Hotels Dallas Hotel
  • Virgin Hotels Dallas Dallas
  • Virgin Hotels Dallas Hotel Dallas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.