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4.3 out of 5

"The art in the Jotel was Amazing. It gave off an awesome vibe. " More

By a verified traveler on Mon 26 Oct 2020

Hotel Description

4-star boutique hotel near Kay Bailey Hutchison Convention Center

City center retreat

Within a 15-minute walk of this Cedars hotel, you'll find Kay Bailey Hutchison Convention Center and South Side Ballroom. Reunion Tower and Dallas World Aquarium are also within 2 miles (3 km).

Renovated in 2017

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the 7 conference rooms, as well as free WiFi in public areas and free Internet in public areas. A poolside bar, a 24-hour front desk, and a coffee shop are also provided.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 237 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Minibars, room service, and premium bedding are also available.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Nov 2 - Nov 3

Corner Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Corner Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Corner Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Corner Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lorenzo Hotel ratings based on 53 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lorenzo Hotel

Everyone (31) Couples (8) Family (12)
5 out of 5
The art in the Jotel was Amazing. It gave off an awesome vibe.

Posted by , from Sulphur Springs on Oct 26, 2020

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Comment from Hotel Management

Oct 26, 2020 by Front Desk

Thank you for staying at Lorenzo Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Dallas.

5 out of 5

Posted by on Oct 18, 2020

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Comment from Hotel Management

Oct 19, 2020 by Front Desk

I'm glad to see that you enjoyed your stay. We hope you'll stay with us again soon and let us know if we can do anything else for you!

5 out of 5
Loved the atmosphere and artistic vibe! Staff was awesome-from check in to the bartenders and servers! Will definitely be back!

Posted by , from Kansas City, MO on Sep 13, 2020

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Comment from Hotel Management

Sep 18, 2020 by Jocelyn S

I'm glad to see that you enjoyed your stay. We hope you'll stay with us again soon!!!

5 out of 5

Posted by on Sep 8, 2020

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Comment from Hotel Management

Sep 8, 2020 by Front Desk

I'm glad to see that you enjoyed your stay. We hope you'll stay with us again soon!!!

5 out of 5

Posted by on Sep 6, 2020

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Comment from Hotel Management

Sep 8, 2020 by FRONT DESK

I'm glad to see that you enjoyed your stay. We hope you'll stay with us again soon!!!

5 out of 5
The location of the hotel was exceptional for the price

Posted by , from San Antonio, TX on Aug 25, 2020

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Comment from Hotel Management

Aug 26, 2020 by JOCELYN S

I'm glad to see that you enjoyed your stay. We hope you'll stay with us again soon.!!

5 out of 5
We loved the decor, service & pool! Awesome views of the city.

Posted by , from Dallas, Texas on Jul 20, 2020

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Comment from Hotel Management

Jul 21, 2020 by Front Desk

I'm glad to see that you enjoyed your stay. We hope you'll stay with us again soon.

4 out of 5

Posted by on Jun 17, 2020

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Comment from Hotel Management

Jun 18, 2020 by Front Desk

Thank you so much for the positive feedback! We're happy to hear that you enjoyed your stay and we hope to see you back soon!

5 out of 5
The artistic feel sets it aside from all the rest of downtown s selection

Posted by on Jun 14, 2020

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Comment from Hotel Management

Jun 18, 2020 by Front Desk

Thank you so much for the positive feedback! We're happy to hear that you enjoyed your stay and we hope to see you back soon!

5 out of 5
The artistry of the property is amazing, the staff at nice and professional, the on-site events are entertaining, and the City views are breathtaking. In town or on a staycation you don’t have to leave EVER if you don’t want to.

Posted by on May 29, 2020

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Comment from Hotel Management

May 30, 2020 by Jocelyn S

Thank you so much for the positive feedback! We're happy to hear that you enjoyed your stay and we hope to see you back soon!

Property Features

Lorenzo Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 6690 square feet (622 square meters) and includes conference space. The business-friendly Lorenzo Hotel also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available. A complete renovation of Lorenzo Hotel was completed in February 2017. This 4-star Dallas hotel is smoke free.

  • 237 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 3 bars or lounges
  • 6690 sq ft of conference space
  • 622 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Love Field Airport (DAL) (13.1 km / 8.1 mi)
  • Train station: Dallas Union Station (2.9 km / 1.8 mi)
  • Metro station: Cedars Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Lorenzo Hotel offers 237 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 11 AM and on weekends from 7 AM to noon.

Lorenzo Hotel has 2 restaurants serving breakfast and dinner.

Lorenzo Kitchen - This restaurant specializes in southern cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Kolache Korner - This coffee shop specializes in American cuisine and serves breakfast and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 20 per person (approximately)
  • Self parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lorenzo Hotel Dallas
  • Lorenzo Hotel
  • Lorenzo Dallas
  • Lorenzo Hotel an Ascend Hotel Collection Member
  • Lorenzo Hotel Hotel
  • Lorenzo Hotel Dallas
  • Lorenzo Hotel Hotel Dallas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't allowed at Lorenzo Hotel.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.