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The Adolphus, Autograph Collection

5-star property
1321 Commerce Street, Dallas, TX 1-855-201-7819

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4.5 out of 5
Excellent!
See all 17 Travelocity Reviews

"Beautiful iconic hotel " More

By a verified traveler on Sat 03 Jul 2021

Points Of Interest

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Hotel Description

5-star luxury hotel near Dallas World Aquarium

City center retreat

Within a 15-minute walk of this Main Street District hotel, you'll find Dallas World Aquarium and Perot Museum of Nature and Science. Klyde Warren Park and Reunion Tower are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and valet parking. Unwind with a drink at one of the 3 bars/lounges and enjoy freebies like WiFi in public areas and an area shuttle.

Comfy beds, WiFi

The 407 guestrooms feature pillowtop beds, flat-screen TVs with cable channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include WiFi, minibars, and coffee/tea makers.

The Adolphus, Autograph Collection ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Adolphus, Autograph Collection

Everyone (13) Couples (3) Family (2)
3 out of 5

Posted by on Jul 10, 2021

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5 out of 5
Beautiful iconic hotel

Posted by on Jul 3, 2021

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5 out of 5

Posted by on Jun 13, 2021

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5 out of 5

Posted by on Feb 23, 2021

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Comment from Hotel Management

Mar 15, 2021 by The Adolphus Hotel

Thank you for your feedback. We are so glad to hear that you enjoyed your stay.

5 out of 5

Posted by on Feb 10, 2021

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Comment from Hotel Management

Feb 22, 2021 by Sam

Thank you so much for taking the time to share your experience at The Adolphus! We are so excited to see you enjoyed your time and hope to see you again soon!

5 out of 5

Posted by on Nov 17, 2019

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3 out of 5
The property was BEAUTIFUL. But not very wheelchair friendly! The elevators ONLY went to the 2nd floor! We were forced to ride the SERVICE elevator because it was the ONLY elevator that went to the 1st floor & a we had to wait for a staff member EVERYTIME we needed to go up to our wheelchair accessible rom on the 11th floor. The wheelchair accessible room was VERY big. But there was a HUGE support beam in the middle of the room between the 2 beds & was VERY difficult for me to navigate around in the wheelchair! We had a DIFFICULT time getting me in & out of the vehicle. We or the valers had to wait to be able to pull into the spot, in front of the hotel, that had a slight shoulder for me to be able to get in/out of vehicle WITHOUT being struck by a car! We still had to be quick & CAREFUL! DEFINITELY NOT WHEELCHAIR FRIENDLY! All in all nice hotel. But for the expensive price we paid DEFINITELY not worth it! DEFINITELY WILL NOT STAY THERE AGAIN WHILE IN A WHEELCHAIR!

Posted by on Oct 21, 2019

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5 out of 5
Ease of access to property it’s location was centrally located to many attractions!

Posted by on Aug 26, 2019

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2 out of 5

Water leak from ceiling in first room.

Pros: Location
Cons: stop leak and noise. Really ashame these problems exists given the amount of money that has been spent on renovations
Location: Federal Court
Water leak in first room. Was moved to a second room that was the noisest room I have ever been in.

Posted by on Nov 29, 2017

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4 out of 5

Great historic downtown hotel

hotel was conveniently located downtown Dallas within walking distance of a few great restaurants. rooms were clean, bed was comfy and staff were great. best feature was the pool on the 7th floor.

Posted by on Jun 12, 2017

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About the The Adolphus, Autograph Collection

Location 1321 Commerce Street, Dallas, TX 75202

Renovations + Closures

The property will be renovating from May 26 2021 to September 1 2021 (completion date subject to change). The following areas are affected:

  • Bar/lounge

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

The Adolphus, Autograph Collection offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Adolphus, Autograph Collection. A free area shuttle within 3 miles is available. Parking is available for a fee. This 5-star Dallas hotel is smoke free.

  • 407 guestrooms or units
  • 23 levels
  • 4 dining venues
  • 3 bars or lounges
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1912
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth International Airport (DFW) (32.2 km / 20 mi)
  • Train station: Dallas Union Station (1.2 km / 0.8 mi)
  • Metro station: Akard Station (0.3 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

The Adolphus, Autograph Collection offers 407 accommodations with minibars and safes. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Dallas hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

City Hall Bistro - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.

Rooftop Pool Dining - This café specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Otto's Coffee & Fine Food - This coffee shop serves breakfast, lunch, and light fare. Open daily.

The French Room - This fine-dining restaurant specializes in French cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Spa Adolphus has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note: Name change requests on reservations cannot be accommodated.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Maximum 1 per room (weight limit: 35 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 18 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 (rates may vary)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adolphus
  • Adolphus Dallas
  • Adolphus Autograph Collection Hotel Dallas
  • Adolphus Hotel Dallas
  • Hotel Adolphus
  • Adolphus Autograph Collection Hotel
  • Adolphus Autograph Collection Dallas
  • Adolphus Autograph Collection
  • The Adolphus, Autograph Collection Hotel
  • The Adolphus, Autograph Collection Dallas
  • The Adolphus, Autograph Collection Hotel Dallas

You should know

  • Pool access available from 6:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.