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Canvas Hotel Dallas

4-star property
1325 Botham Jean Boulevard, Dallas, TX 1-855-201-7819
4.7 out of 5
Exceptional!
See all 15 travelocity Reviews

"I did not like that there was NO maid/housekeeping service. Nothing. Not sure if it was due to COVID or a lack of workers. While the rooms are nic ... " More

By a verified traveler on Fri 14 May 2021

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Hotel Description

4-star boutique hotel near Kay Bailey Hutchison Convention Center

In entertainment district

A stay at this Cedars hotel places you within half a mile (1 km) of South Side Ballroom and 2 miles (3 km) of Kay Bailey Hutchison Convention Center. Reunion Tower and Dallas World Aquarium are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. Enjoy the a rooftop terrace and perks like free self parking and a free area shuttle.

Free Internet, flat-screen TVs

The 76 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and coffee/tea makers. Netflix, free local calls, and free bottled water are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$139* Per night/room Dec 21 - Dec 22

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Canvas Hotel Dallas ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Canvas Hotel Dallas

Everyone (9) Couples (3) Family (1)
3 out of 5
I did not like that there was NO maid/housekeeping service. Nothing. Not sure if it was due to COVID or a lack of workers. While the rooms are nice, they are small. No dresser to put your clothes in. The roof top pool was nice, BUT they allow non-guest to come in to party, so it fills up with 20 somethings quickly. Also because of this, the parking lot fills up pretty quickly.

Posted by on May 14, 2021

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Comment from Hotel Management

May 17, 2021 by Andy, Rooms Supervisor

I do apologize that your experience at the Canvas Hotel Dallas was not up to your expectations. Due to Covid policies we are only offering housekeeping services upon request. I apologize if this option was never presented to you. I hope you will give us a chance to right our wrongs and give us another chance the next time you find yourself in Dallas.

5 out of 5

Posted by on Mar 29, 2021

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5 out of 5
The entire hotel was amazing! The roof top pool was beautiful and the food and drinks were delicious, will definitely be coming back in the future.

Posted by , from Dallas on Jun 24, 2020

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Comment from Hotel Management

Jun 28, 2020 by Ethan Brown, Hotel Manager

Thank you so much for this lovely review of our hotel. We are so proud to serve all of our guests. Thank you for choosing to stay at the CANVAS Hotel with us and we look forward to seeing you again soon!

5 out of 5

Posted by on Feb 14, 2020

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Comment from Hotel Management

Feb 16, 2020 by AAC

Hello, Thank you for your wonderful review on Canvas Hotel Dallas. We are delighted to hear that you enjoyed your stay with us. We welcome you back anytime your travel brings you back to Dallas. Yours in service, Albert Castaneda Front Office Supervisor

5 out of 5
Very big room. Had a piano.Had coffee every morning. Loved the cold water flavored with lemon or oranges.

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 17, 2020 by AAC

Hello, Thank you for your wonderful review on Canvas Hotel Dallas. We are glad to hear that you enjoyed the hotel and the great features that it offers. We hope to have you again in the near future. Yours in service, Albert Castaneda Front Office Supervisor

4 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 4, 2019 by AAC

Hello, Thank you for your wonderful review on Canvas Hotel Dallas. I am glad to hear that you were able to enjoy the hotel amenities and hope to have you again in the near future. Yours in service, Albert Castaneda Front Office Supervisor

5 out of 5
We loved the property. Good clean boutique , loved the roof top bar.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 25, 2019 by AAC

Hello, Thank you for your wonderful review on Canvas Hotel Dallas. We are delighted to hear that you were able to enjoy the hotel amenities. We hope you consider staying at the Canvas Hotel Dallas on your next trip. Yours in service, Albert Castaneda Front Office Supervisor

4 out of 5
The rooftop bar and pool had a great view of the city and was pleasant.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Nov 13, 2019 by AAC

Hello, Thank you for taking the time to review Canvas Hotel Dallas. We are delighted to hear that you were able to enjoy The Gallery rooftop lounge. The lounge offers one of the best views of the Dallas skyline. We welcome you back anytime your travel brings you back to Dallas. Yours in service, Albert Castaneda Front Office Supervisor

4 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 27, 2019 by AAC

Thank you for your wonderful review of Canvas Hotel Dallas! We are happy to see you enjoyed the hotel, and we welcome you back to Canvas Hotel Dallas anytime your travels bring you back! Yours in Hospitality, Albert Castaneda Front Office Supervisor

5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 27, 2019 by AAC

Thank you for your wonderful review of Canvas Hotel Dallas! We are happy to see you enjoyed the hotel, and we welcome you back to Canvas Hotel Dallas anytime your travels bring you back! Yours in Hospitality, Albert Castaneda Front Office Supervisor

About the Canvas Hotel Dallas

Location 1325 Botham Jean Boulevard, Dallas, TX 75215

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Canvas Hotel Dallas. You'll have access to the health club at a partner property. A free area shuttle within 3 miles is available. Self parking is free. This 4-star Dallas hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 5 levels
  • Built in 1911
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Dallas Union Station (1.8 km / 1.1 mi)
  • Metro station: Cedars Station (0.3 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Canvas Hotel Dallas offers 76 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with cable channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • Netflix
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Chef's Palette - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Gallery - This rooftop bar is located by the pool. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 16 per person (approximately)
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 20 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas South Side
  • NYLO Dallas South
  • Canvas Hotel
  • NYLO Side
  • NYLO Side Hotel
  • NYLO Side Hotel Dallas South
  • NYLO Dallas South Side Hotel
  • Canvas Dallas
  • Canvas Hotel Dallas Hotel
  • Canvas Hotel Dallas Dallas
  • Canvas Hotel Dallas Hotel Dallas

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.