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Aloft Dallas Love Field

3-star property
2333 W Mockingbird Lane, Dallas, TX 1-855-201-7819
3.2 out of 5
See all 11 travelocity Reviews

"I liked the layout and comfort of the room. The staff was very friendly and helpful. I was able to check in early. The shuttle was available in a 3 mi ... " More

By a verified traveler on Sat 02 Nov 2019

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Hotel Description

3-star hotel near Dallas Market Center

Near the airport

You'll find UT Southwestern Medical Center and University of Texas Southwestern Medical School within 2 miles (3 km) of this hotel. Parkland Memorial Hospital - UT Southwestern and Children's Medical Center of Dallas are also within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like a free area shuttle.

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$186* Per night/room Oct 9 - Oct 10

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

aloft, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Aloft Dallas Love Field ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aloft Dallas Love Field

Everyone (6) Couples (1) Family (2)
2 out of 5
I had issues with Aloft from the time I pulled into the parking lot and saw the “pay to park” kiosks. I didn’t read about having to pay before I booked the Aloft. I may have selected a more expensive hotel if I had known I would have to pay to park. The line to check into the hotel was literally out the door. When it was finally my turn, I found out why. Their credit card machine was down. She explained that she would need to write my credit card number down in order to check in. I wasn’t happy. I had her confirm that she would destroy the information later. She said she would. She had my credit card number, expiration date, security code, and zip code written down. Then she mentioned she would need my signature. When she handed me the paper to sign, there were other customer’s numbers, info on there as well. That meant the people checking in after me would get to see my information as well. NOT COOL! When we went up to go into the room, we stepped off of the elevator. The hallway was covered in duct tape and plastic. It looked like they were still working on the hotel. There wasn’t a sign directing us which direction to go to our room, nothing! We had to guess and circle back. The room itself was clean. The beds were cozy. The one complaint about the room was the bathroom door. The door was supposed to slide between the wall and sink. It didn’t quite fit. There was a big dent in the door from it scraping the sink. You literally had to push the door in with one hand and pull

Posted by on Jun 11, 2021

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3 out of 5

Posted by on Sep 21, 2020

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Comment from Hotel Management

Sep 22, 2020 by Hotel management

thanks for your fee back.

1 out of 5
I awoke to find my car and a half dozen other cars towed from hotel.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by hotel management

Good Day, I am so sorry that your car had been towed, but since your email is anonymous , I can not review any report. we did not hear anything from guest to bring to our attention for can had been towed. if you registered your car with hotel, definitely, you should receive a car tag from staff to hang to your car. Please feel free to contact to property directly and ask to speak with Front desk manager or assistant general manager, we would like to speak with you about your case.

5 out of 5
I liked the layout and comfort of the room. The staff was very friendly and helpful. I was able to check in early. The shuttle was available in a 3 mile perimeter so I was able to take it to UTSW for doctors appointment.

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 4, 2019 by Hotel Management

Dear Guest, Thank you for your fee back,

2 out of 5
The hotel appeared to be new and clean. However, the follow issues presented itself....hallway to room smelled of paint (validated that hallway was not painted recently), door to room would not shut without slamming door, water pressure was weak at best, hot water was turned off from 1:00am to 4:00am for repairs but at 7:50am no hot water was activated (cold shower) yet and no update from staff on this, no signage giving directions to free breakfast. All of these items were brought to the attention of the staff and I was told "We are sorry for the issues". No formal apology or update from staff. Co-worker received Marriott Points due to same issues. I was not offered this. Not impressed with hotel experience.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 10, 2019 by Hotel management

Dear Guest, We are so sorry that our plumbing issue was longer than we scheduled. There were some emergency works which we should address immediately, but the process took longer than we excepted . I hope you except our apology, and give us another chance to stay.

4 out of 5
Property is simple and basic and relatively quiet. Was just right for a practical overnight.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 7, 2019 by Hotel management

Good Day, Thanks for your fee back!

4 out of 5
Excellent staff and it was a nice surprise to have live entertainment in the lobby.

Posted by on Jan 17, 2019

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Comment from Hotel Management

Jan 21, 2019 by FD Manager

We do live music every Tuesday evening right now, I am glad to hear that you enjoyed it. We hope you have a chance to come out again in the future.

1 out of 5

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 13, 2018 by FD Manager

Would you be able to provide some details a out your stay so that we will know what we need to do better to provide the best possible stay to our future guests. It is very much appreciated. Have a fantastic day.

5 out of 5
The Front desk clerk upon check-in was a bit rude but my overall experience apart from her was great.

Posted by on Aug 6, 2018

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Comment from Hotel Management

Sep 7, 2018 by Victor

Thank you for taking the time to share your feedback. Brings us great joy to know that you had a great stay with us! I will ensure the issue you address will be dealt with correctly. I hope you travels brings you back to us,

3 out of 5

Just alright

Pros: Close to where I was going.
Cons: See above
Location: Nothing to do nearby...they are building some things (QSR's, I suspect) but really nothing now.
Little things wrong like 4 pillows on the bed but all were as flat as can be. The shower head was so far up the wall that I could barely reach (I'm 5'10"). Anyone shorter than me would not be able to reach/adjust the nozzle, and not very good water pressure. The shower leaked from the base onto the floor next to the toilet. There should be a moveable/adjustable makeup mirror in near the sink. The website said a free breakfast was included but was told that it wasn't when I arrived. You're very near the Love field so you will hear the planes take off/land every 45 seconds. Breakfast options that I could be (but couldn't use) were very limited.

Posted by on May 6, 2018

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About the Aloft Dallas Love Field

Location 2333 W Mockingbird Lane, Dallas, TX 75235

Property Features

Aloft Dallas Love Field offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly Aloft Dallas Love Field also features a terrace, concierge services, and complimentary newspapers in the lobby. An area shuttle within 3 miles and a roundtrip airport shuttle at scheduled times are free. Parking is available for a fee. This 3-star Dallas hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 8 levels
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Dallas Medical-Market Center Station (3.4 km / 2.1 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 miles
  • Parking: Self parking available for a surcharge

Room Amenities

Aloft Dallas Love Field offers 133 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 50-inch LED televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy full breakfast for a fee.

Aloft Dallas Love Field has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 45 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 10 for children (approximately)
  • Uncovered self parking fee: USD 12 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Dallas Love Field Hotel
  • Aloft Love Field Hotel
  • Aloft Love Field
  • Aloft Dallas Love Field Hotel
  • Aloft Dallas Love Field Dallas
  • Aloft Dallas Love Field Hotel Dallas

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.