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4.4 out of 5

"Staff was friendly and it was a very clean and nice hotel " More

By a verified traveler on Wed 12 Jan 2022

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Hotel Description

4-star aparthotel near American Airlines Center

Near the airport

At this Dallas aparthotel, you'll be within half a mile (1 km) of Dallas Market Center and 3 miles (5 km) of American Airlines Center. Dallas World Trade Center and University of Texas Southwestern Medical School are also within 2 miles (3 km).

Business services

This aparthotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 34 conference rooms, business center, and valet parking. Enjoy the a rooftop terrace and perks like free WiFi.

Comfy beds, WiFi

The 514 apartments feature comforts like pillowtop beds and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, WiFi, and flat-screen TVs with cable channels.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$195* Per night/room Dec 15 - Dec 16

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Renaissance Dallas Hotel ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Dallas Hotel

Everyone (12) Couples (2) Family (1)
5 out of 5
Staff was friendly and it was a very clean and nice hotel

Posted by on Jan 12, 2022

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Comment from Hotel Management

Jan 12, 2022 by RD

Dear Savanna, Our Renaissance housekeeping team was smiling from ear to ear when we shared your kind words with them, and we thank you for creating such a positive buzz. It was a joy to serve as your home-away-from-home and we hope to provide a similar welcome the next time we see you. All the best, Renaissance Dallas Hotel

5 out of 5
Excellent

Posted by , from New York on Oct 11, 2021

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Comment from Hotel Management

Oct 12, 2021 by RDH

Hello Zhana, We appreciate the stellar review, and we look forward to spoiling you with a similar experience the next time we see you. Cheers, Renaissance Dallas Hotel

5 out of 5
The hotel was very clean.

Posted by on Sep 16, 2021

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Comment from Hotel Management

Sep 17, 2021 by RDH

Dear Sean, A dedication to cleanliness is a commitment we have all made and we are warmed to read that our extra efforts made you feel so at home. We thank you for the fantastic review and we look forward to welcoming you again in the weeks and months ahead. All the best, Renaissance Dallas Hotel

5 out of 5

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 7, 2021 by RDH

Dear Guest, It was a pleasure to provide an exceptional experience and we thank you for taking the time to share your review. We look forward to welcoming you back to Dallas one day soon. All the best, Renaissance Dallas Hotel

5 out of 5

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 31, 2021 by RDH

Dear Guest, Your perfect scores were a treat to discover, and we thank you for taking a moment to share. It would be a treat to one day welcome you again and we invite you to hurry back just as soon as you can. Cheers, Renaissance Dallas Hotel

2 out of 5
Our room was smaller than any room I had ever been in. When asked about it, the front desk said that's just because we were in a corner room. It was half the size of a non-corner room for the same price.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 18, 2020 by RDH

Dear Guest, Warm greetings from Dallas and thank you for sharing your review. We hope that your time in the city was thoroughly enjoyed and we apologize again if your room fell short of expectation. Like many hotels, we do offer various room categories to choose from, though what defines those room types can include various factors beyond just the square footage. We regret if a sold-out situation limited our solutions and we again hope you can accept our sincerest of apologies if this impacted your stay. Once more, it was a delight for us to host you and we look forward to welcoming you and yours again, hopefully, one day soon. All the best, Renaissance Dallas Hotel

4 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by RDH

Dear Guest, Warm greetings from all of us in Dallas and thank you for sharing your review. We appreciate the high scores and should you join us again, as we hope you will, we invite you to let us know if we can do anything more to further elevate your experience. Until next time. All the best, Renaissance Dallas Hotel

5 out of 5
Very clean lobby, room and amenities. Staff was also friendly and helpful.

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 27, 2019 by RDH

Greetings, We are thrilled to find your perfect scores and your kind words regarding our Renaissance Ambassadors; it sounds like an enjoyable experience was had! We thank you for the review and we hope that the word “not” prior to the recommendation was mistakenly inserted. Cheers, Renaissance Dallas Hotel

5 out of 5
Staff is phenominal hotel is very nice,, clean and modern

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by RDH

Greetings, Wow! Our team in humbled in finding your review and we appreciate the wonderful feedback. It was a pleasure to host you and we look forward to you visiting again one day soon. Cheers, Renaissance Dallas Hotel

5 out of 5
Such a great experience! The renaissance stuff is amazing!

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by RDH

Dear Guest, Reviews like yours melt our heart! It was a joy to welcome you to Dallas and we look forward to you visiting again in the months and years ahead. Cheers, Renaissance Dallas Hotel

About the Renaissance Dallas Hotel

Location 2222 Stemmons Fwy, Dallas, TX 75207

Property Features

Renaissance Dallas Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this aparthotel measures 15921 square feet (1479 square meters) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Renaissance Dallas Hotel. Parking is available for a fee. This 4-star Dallas aparthotel is smoke free.

  • 514 guestrooms or units
  • 30 levels
  • 15921 sq ft of conference space
  • 1479 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Dallas Medical-Market Center Station (1.6 km / 1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Dallas Hotel offers 514 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Asador - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Horse riding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 26 per day (in/out privileges)
  • Valet parking fee: USD 19 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Hotel Renaissance
  • Dallas Renaissance
  • Dallas Renaissance Hotel
  • Hotel Renaissance Dallas
  • Renaissance Dallas
  • Renaissance Dallas Hotel
  • Renaissance Hotel Dallas
  • Renaissance Dallas Dallas
  • Renaissance Dallas Hotel Dallas
  • Renaissance Dallas Hotel Aparthotel
  • Renaissance Dallas Hotel Aparthotel Dallas

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.