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The Westin Dallas Park Central

4-star property
12720 Merit Dr, Dallas, TX 1-855-201-7819
4.4 out of 5
Excellent!
See all 23 travelocity Reviews

"Perfect location, nice draft beer selection, very clean, professional staff " More

By a verified traveler on Tue 07 Jul 2020

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Hotel Description

4-star hotel near Galleria Dallas

In suburbs

Your stay at this Park Central hotel places you within 3 miles (5 km) of Northwood Club and Richland College. Galleria Dallas and NorthPark Center are also within 6 miles (10 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 19 conference rooms, free WiFi in public areas, and laundry service. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, LCD TVs

The 536 guestrooms offer free WiFi, 24-hour room service, and LCD TVs. Coffee/tea makers, down comforters, and free weekday newspapers are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$90* Per night/room Dec 9 - Dec 10

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Dallas Park Central ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Dallas Park Central

Everyone (11) Couples (3) Family (11)
2 out of 5
Everything was good , accept they didnt clean our room on Saturday and they didnt give us towels after asking 3 times!

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 19, 2021 by J Tang

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Feb 1, 2021

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Comment from Hotel Management

Feb 11, 2021 by Jenn Tang

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 29, 2020

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Comment from Hotel Management

Aug 31, 2020 by J Tang

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Perfect location, nice draft beer selection, very clean, professional staff

Posted by , from denver on Jul 7, 2020

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Comment from Hotel Management

Jul 7, 2020 by J Tang

Thank you for staying with us! We appreciate your feedback!

5 out of 5
Great place to stay very clean Would stay here again

Posted by , from Dallas on Jun 15, 2020

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Comment from Hotel Management

Jun 16, 2020 by J Tang

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 6, 2020

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Comment from Hotel Management

Mar 18, 2020 by David Cook

Thank you for staying with us as well for your fabulous review. We hope to see you again in the future.

4 out of 5

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by Hotel Manager

Thank you, we are glad you enjoyed your stay.

5 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 5, 2020 by David Cook

Thank you for staying with us as well for your fabulous review. We hope to see you again soon.

5 out of 5
I so enjoyed our stay. Exceptional room and cleanliness. Top notch hotel !!! Will stay here every time we are in Dallas

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by J Tang

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The house keeping with the way the beds and pillows was not not presentable I never experienced a room with beds looking like some one had set on them

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 5, 2019 by David Cook

Thank you for staying with us. We are disappointed that the room linens were not presentable and will certainly share your experience with our Team. We do hope to see you again.

About the The Westin Dallas Park Central

Location 12720 Merit Dr, Dallas, TX 75251

Property Features

The Westin Dallas Park Central offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 15050 square feet (1398 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly The Westin Dallas Park Central. For a fee, parking is available. A complete renovation of The Westin Dallas Park Central was completed in October 2016. This 4-star Dallas hotel is smoke free.

  • 536 guestrooms or units
  • 20 levels
  • 15050 sq ft of conference space
  • 1398 sq m of conference space
  • Built in 1982
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Dallas Park Central offers 536 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Urban South Dine - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 16 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Park Central Westin
  • Westin Dallas Park Central
  • Westin Hotel Dallas Park Central
  • Dallas Westin
  • The Westin Park Central Hotel Dallas
  • Westin Dallas
  • Westin Hotel Dallas
  • Westin Park Central
  • Westin Dallas Park Central Hotel
  • The Westin Dallas Park Central Hotel
  • The Westin Dallas Park Central Dallas
  • The Westin Dallas Park Central Hotel Dallas

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.