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The Westin Dallas Park Central

4-star property
12720 Merit Dr, Dallas, TX 1-855-201-7819
4.3 out of 5
Very good!
See all 28 travelocity Reviews

"Stay was good except refrigerator not working properly, never got cold so water was always warm, besides that ok stay. " More

By a verified traveler on Tue 22 Feb 2022

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Hotel Description

4-star aparthotel near Galleria Dallas

Park Central stay

A stay at this Park Central aparthotel places you within 3 miles (5 km) of Richland College and 6 miles (10 km) of Galleria Dallas. Texas Health Presbyterian Hospital Dallas and NorthPark Center are also within 6 miles (10 km).

Renovated in 2016

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 19 conference rooms, free WiFi in public areas, and valet parking. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, LCD TVs

The 536 apartments offer free WiFi, 24-hour room service, and LCD TVs. Coffee/tea makers, down comforters, and free weekday newspapers are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$117* Per night/room Dec 9 - Dec 10

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Dallas Park Central ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Dallas Park Central

Everyone (13) Couples (3) Family (12)
5 out of 5

Posted by on Apr 19, 2022

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5 out of 5

Posted by on Mar 21, 2022

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4 out of 5

Posted by , from Sugar Land on Mar 12, 2022

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4 out of 5
Stay was good except refrigerator not working properly, never got cold so water was always warm, besides that ok stay.

Posted by on Feb 22, 2022

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Comment from Hotel Management

Feb 23, 2022 by Westin

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
The staff was friendly and check-in was easy...the rest was awesome.

Posted by on Feb 5, 2022

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Comment from Hotel Management

Feb 7, 2022 by J Tang

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Friendly staff but bathroom was not clean, sink had mildew and hair on comforter.

Posted by on Jan 23, 2022

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Comment from Hotel Management

Jan 24, 2022 by J Tang

Thanks for staying with us. We appreciate your feedback!

1 out of 5
What did I NOT like. Lobby staff rude, rooms were delayed, house keeping not up to Westin standards, level of cleanliness extremely unacceptable. Will advise friends/family to select other hotel chains.

Posted by on Dec 16, 2021

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Comment from Hotel Management

Dec 17, 2021 by J Tang

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Everything was good , accept they didnt clean our room on Saturday and they didnt give us towels after asking 3 times!

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 19, 2021 by J Tang

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Feb 1, 2021

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Comment from Hotel Management

Feb 11, 2021 by Jenn Tang

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 29, 2020

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Comment from Hotel Management

Aug 31, 2020 by J Tang

Thanks for staying with us. We appreciate your feedback!

About the The Westin Dallas Park Central

Location 12720 Merit Dr, Dallas, TX 75251

Property Features

The Westin Dallas Park Central offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this aparthotel measures 15050 square feet (1398 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly The Westin Dallas Park Central. For a fee, parking is available. A complete renovation of The Westin Dallas Park Central was completed in October 2016. This 4-star Dallas aparthotel is smoke free.

  • 536 guestrooms or units
  • 20 levels
  • 15050 sq ft of conference space
  • 1398 sq m of conference space
  • Built in 1982
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Dallas Park Central offers 536 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Dallas aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Urban South Dine - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 16 per person (approximately)
  • Covered self parking fee: USD 21 per night (in/out privileges)
  • Covered valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Park Central Westin
  • Westin Dallas Park Central
  • Westin Hotel Dallas Park Central
  • Dallas Westin
  • The Westin Park Central Hotel Dallas
  • Westin Dallas
  • Westin Hotel Dallas
  • Westin Park Central
  • Westin Dallas Park Central Hotel
  • The Westin Dallas Park Central Dallas
  • The Westin Dallas Park Central Aparthotel
  • The Westin Dallas Park Central Aparthotel Dallas

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.