4.4 out of 5

"Very nice..well come back.. Everything about this hotel is excellent " More

By a verified traveler on Tue 03 Oct 2017

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Hotel Description

A luxury stay in the heart of Dallas awaits you at Omni Dallas Hotel. Within steps you'll find Kay Bailey Hutchison Convention Center and Dallas World Aquarium within a 15-minute stroll. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

IPod docks, WiFi, and wired Internet are featured in all 1001 rooms. Pillowtop beds welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Additionally, 24-hour room service, LCD TVs, and coffee/tea makers are available.

A day of pampering at Mokara Spa can include massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Texas Spice, serves local cuisine and is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness center, spa tub, and sauna. 110000 square feet (10219 square meters) of event facilities include 39 meeting rooms and a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 4.5-star West End Historic District hotel include American Airlines Center and Morton H. Meyerson Symphony Center.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$139 per night

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Omni Dallas Hotel ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Very nice..well come back.. Everything about this hotel is excellent

Posted by on Oct 3, 2017

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4 out of 5

Omni visit

Everything at the Omni was spectacular and well worth it. The only issue I ran into were dirty sheets and pillows with stains of some sort and a little blood.

Posted by on Jul 4, 2017

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5 out of 5

Love this hotel!

The man at the front desk was extremely nice. He asked my daughter if she wanted a high or low room, she said high. He gave us a room on the 19th floor with the best view. The room was absolutely beautiful! The beds were extremely comfortable, the room very quiet & had blackout curtains. The room tv had several channels, more than most hotels. The bathroom has a tv in the mirror! The guests were all obviously relaxed & enjoying their stay. The pool was so pretty & the bar at the pool nice. The only things I did not love is I called room service to order breakfast 1 day & no one answered, & parking is misleading. Travelocity says "self parking available," but that appears to mean you still have to pay to park your car yourself @ $19/night. Overall amazing hotel & I will definitely be back.

Posted by , from d on Jun 20, 2017

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1 out of 5

Ghetto City

Pros: The sign
Cons: EVERYTHING, especially the wait (automated machine and music) to reach the front desk.
Location: Looks run down by the McDonalds, there aren't many choices to eat at.
I came Thursday on business and intended to Stay until Sunday evening. The room I was given reeked of cigarette smoke and I called for a change of room. When you call downstairs there is a long auto wait (similar to a cable company). Someone finally answered and a concierge was on his way with a new key. While waiting, a hotel manager who happened to pass by and asked questions like am I checking out and kept convoluting what I was saying when I said no, just changing rooms, "oh so you Are checking out of this room and checking into another.." I finally said Yes to get her out of my face. What was her purpose? That evening was a bit noisy but manageable. On Friday around noon, there was a hotel party on my floor, that night the party got louder with older guests around 50 years old acting as if it was spring break. Saturday, there was a loud argument between Caucasian male guests, then a loud fist fight (I called for noise, again waiting) then a domestic dispute. Someone ended up calling the police then it was a hallway full of cops who arrested a yelling young white girl and a shouting and cursing male. Some hotel managers finally came. Another party in the hotel was that night. Early Sunday am (around 2am) I decided I'd had it and went to check out. On my way to the front desk, off the elevator, was a girl puking in the trash can with two guys holding her hair. I thought this was a classy place and paid A LOT MORE to come here versus others. Upon checkout I got a "sorry."

Posted by , from Dallas, TX on Jun 19, 2017

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5 out of 5

The rooms and amenities were amazing.

I travel for work and usually stay at Marriott or Westin hotels. Well not anymore I will always check for Omni. The rooms were great spacious and comfortable. I ordered room service and had dinner with clients in the restaurants both were great. The staff is amazing. At a breakfast meeting I wasn't eating because I was working our waiter brought me fresh hot coffee when it got cold and offered to reheat my breakfast so I could enjoy it. Definitely top notch.

Posted by , from L on Jun 16, 2017

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5 out of 5

Nice hotel, nicer rooms

One of the best hotel stays I've had in a long time. Will definitely be using them again!

Posted by , from Dallas on Jun 12, 2017

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4 out of 5

Close to convention center

Pros: Comfortable and quiet. Walking distance to downtown restaurants and convention center.
Cons: Guests get discounted or no parking fees.
Comfortable, clean hotel in downtown Dallas. Think it's crazy that you have to pay $20 per night for parking even if you are a guest at the motel. No guest discounts. Beds were comfortable.

Posted by , from Anderson, IN on Mar 26, 2017

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5 out of 5

Great hotel connected to the convention center

This is a beautiful hotel. I had a standard room with 2 queen beds. The beds were very comfortable and pillows abound. Great view of Dallas from my room. Enjoyed a bath while watching the TV in the bathroom mirror. Can't get that at home! Breakfast was delicious but pricey. They do charge for wifi also. Things that are complimentary at lesser hotels. Lots of places to eat and sites to see. Wonderful hotel staff. Quick and courteous. Was able to check in early. Would stay again.

Posted by , from chattanooga, TN on Mar 20, 2017

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3 out of 5

Europia

Pros: Proximity to the convention center.
Cons: see above comments
Location: downtown, close to the convention center.
Room was clean, but small for the price. Kept kicking the corners of the bed frame since the couch was so close, barely walking distance between. Got bruises to prove. Lighting was scarce., onoy 2 lamps in the suite. None by one side of the bed so you couldn't see the remote channels. The drapes didn't close all the way, so it was hot in the room and the sun kept hitting our faces at 6AM.....................Restaurants were good, but pricey.

Posted by , from San Antoio on Jun 20, 2016

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5 out of 5

Absolutely wonderful!

It was a 60th wedding anniversary weekend for my parents. The Omni staff took great care of us all. The Texas Spice restaurant as well as Bob's Steak and Chop, was amazing. Food service and menu options exceeded our expectations. Will definitely stay there again.

Posted by , from Dallas Texas on May 1, 2016

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Property Features

Omni Dallas Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 110000 square feet (10219 square meters) and includes a conference center. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury Omni Dallas Hotel. A roundtrip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Dallas hotel.

  • 1 building
  • 1001 guestrooms or units
  • 23 levels
  • 3 dining venues
  • 110000 sq ft of conference space
  • 10219 sq m of conference space
  • Built in 2011
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Dallas, TX (DFW-Dallas-Fort Worth Intl.) (32.1 km / 19.9 mi)
  • Train station: Dallas Union Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Omni Dallas Hotel offers 1001 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Dallas hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Texas Spice - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bobs Steak and Chop House - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Uptown Terrace - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Owners Box - This sports bar serves dinner only. Happy hour is offered.

Morsels - This coffee shop serves light fare only.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby

Spa Services

Mokara Spa has 7 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 17 per person (one way)
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Hotel
  • Dallas Hotel Omni
  • Dallas Omni
  • Dallas Omni Hotel
  • Hotel Omni Dallas
  • Omni Dallas
  • Omni Dallas Hotel
  • Omni Hotel Dallas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Omni Dallas Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.