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4.5 out of 5

"It was just a really great room, nice, quiet environment, and reasonably priced. " More

By a verified traveler on Mon 27 Sep 2021

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Hotel Description

3-star spa resort near Galleria Dallas

In Dallas

A stay at this North Dallas resort places you within 3 miles (5 km) of Galleria Dallas and 6 miles (10 km) of Addison Circle Park. University of Texas Southwestern Medical School and American Airlines Center are within 12 miles (20 km).

Full-service spa, dining

This smoke-free resort features a full-service spa, 2 outdoor pools, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free WiFi, plasma TVs

The 61 individually decorated guestrooms offer free WiFi and room service. Plasma TVs come with cable channels, and other amenities include coffee/tea makers and free weekday newspapers.

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$98* Per night/room Dec 10 - Dec 11

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 9 Max

Cooper Hotel Conference Center & Spa ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cooper Hotel Conference Center & Spa

Everyone (11) Business (1) Family (1)
5 out of 5
It was just a really great room, nice, quiet environment, and reasonably priced.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 27, 2021 by David GM

We are glad you stayed well with us and hope you choose to stay again. Thank you.

5 out of 5
Great property. Nice rooms Great staff Very clean. Spa a little disconnected from hotel in attitude and kindness. Spent over $500 at spa and we were treated like second class customer by spa reception/staff because staying at hotel? Most technicians at spa nice. Great massage, great facial.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 25, 2021 by David GM

Thank you. We are glad you enjoyed our nice, clean rooms. Our housekeeping staff takes sincere efforts for you to stay well with us. I would like to hear more about your experience at the spa. Our goal is for all of our customers to feel welcome across our campus. Please contact me direct at the hotel, I am eager to hear so we may improve in this area. Thank you.

5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 11, 2021 by David GM

Thank you, we are so happy you stayed well with us.

4 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 15, 2019 by David GM

Thank you for choosing to stay with us and we hope to see you again.

5 out of 5

Posted by on Oct 29, 2018

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Comment from Hotel Management

Nov 1, 2018 by Eric Martinez - Front Desk Admin Assistant

Thank you for taking the time to submit a complimentary five-star review of Cooper Hotel. We look forward to your next visit to Dallas.

4 out of 5
Great facilities and fitness center. Breakfast could've used some variety and some of the food wasn't hot enough.

Posted by , from Wyoming on Oct 23, 2018

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Comment from Hotel Management

Nov 1, 2018 by Eric Martinez - Front Desk Admin Assistant

Thank you for taking the time to submit a complimentary review of Cooper Hotel. We are pleased to hear that you enjoyed your stay with us. It is always a pleasure to hear our guests give compliments on our amenities, and we are pleased to hear you enjoyed our "great facilities and fitness center." We truly appreciate the feedback about our breakfast, and will pass along your comments. We look forward to your next visit to Dallas. Stay Well, at the Cooper Hotel.

5 out of 5
wonderful hotel plenty of things to do very clean!!

Posted by on Jul 30, 2018

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Comment from Hotel Management

Jul 31, 2018 by Eric Martinez - Front Desk Admin Assistant

Thank you for taking the time to submit a complimentary five-star review of Cooper Hotel. Thank you for the review about our "wonderful hotel with plenty of things to do." We look forward to your next visit to Dallas.

5 out of 5
Excellent hotel; clean & beautiful rooms; free health activities on site.

Posted by on Jun 26, 2018

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Comment from Hotel Management

Jun 26, 2018 by Eric Martinez - Front Desk Admin Assistant

Thank you for taking the time to submit a complimentary five-star review of Cooper Hotel. We appreciate you choosing to stay with Cooper Hotel during your visit to Dallas. Thank you for describing our hotel as "excellent" with "clean and beautiful rooms." We look forward to your next visit to Dallas.

5 out of 5
Room was nicely appointed, comfortable and very clean. Would definitely stay there again. Location provides easy access to major roads leading to Metroplex.

Posted by on Jan 28, 2018

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Comment from Hotel Management

Feb 1, 2018 by Eric Martinez - Front Desk Admin Assistant

Thank you for your complimentary five-star review of Cooper Hotel. We are pleased to know that you "will definitely stay with us again." We appreciate your comments about our location and "nicely appointed, comfortable and very clean rooms." Thank you again for your feedback and we look forward to your next visit.

1 out of 5

Never again

This is possibly the worst hotel that Travelocity could ever allow to pop up in a search for a business trip. I up to what looked like a rehabilitation center, with no restaurant or dinner when I specifically booked this hotel knowing I would need 24 hour room service, which travelocity had included that this was available at this hotel. The room was large - but had two double doors - that were unlocked to be outside and it was 11pm at night and I was staying there alone. Not a comfortable feeling. If your looking to get “rehabilitated” at their clinic go for it. But they shouldn’t be advertised as a Hotel. Please see attached picture for the lovely bed I slept on.

Posted by on Jan 27, 2018

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Comment from Hotel Management

Feb 1, 2018 by Eric Martinez - Front Desk Admin Assistant

Thank you for taking the time to post your feedback. We have shared your specific comments with management. We do hope you return and give us the opportunity to exceed your expectations.

About the Cooper Hotel Conference Center & Spa

Location 12230 Preston Road, Dallas, TX 75230

Property Features

Cooper Hotel Conference Center & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a spa tub. There's a restaurant on site. A business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 8000 square feet (743 square meters) and includes a conference center. The business-friendly Cooper Hotel Conference Center & Spa also features a fitness center, a garden, and a picnic area. Self parking is free. This 3-star Dallas resort is smoke free.

  • 61 guestrooms or units
  • 2 buildings
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1984
  • Dining venue
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Car service
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cooper Hotel Conference Center & Spa offers 61 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Dallas resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2015.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Cedars Woodfire Grill - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Cooper Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Early check-in prior to 10 AM will require an additional day's charge and is subject to availability.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cooper Hotel
  • Cooper Hotel Dallas
  • Hotel Cooper
  • Cooper Hotel Spa Dallas
  • Cooper Hotel Spa
  • Cooper Guest Lodge Hotel Conference Center And Spa
  • Cooper Guest Lodge Hotel Dallas
  • Cooper Hotel Conference Center
  • Cooper Hotel Conference Center Spa
  • Cooper Spa Dallas
  • Cooper Conference Center
  • Cooper Conference Center & Spa
  • Cooper Hotel Conference Center & Spa Resort
  • Cooper Hotel Conference Center & Spa Dallas
  • Cooper Hotel Conference Center & Spa Resort Dallas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.