For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 15-minute walk of this Downtown Dallas hotel, you'll find Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Sixth Floor Museum and Majestic Theater are also within half a mile (1 km).
Luxury amenities
A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. Unwind with a drink at one of the 4 bars/lounges and enjoy perks like a free area shuttle.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 160 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Other amenities include iPod docks, 24-hour room service, and minibars.
Beautifully kept property. The hot water for the showers took longer than normal to heat up. This is most likely due to the fact that it's an older building.
Posted by a verified traveler on Jun 3, 2019
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4 out of 5
Pros:The design.
Cons:The Reception didn't know the age restriction on the spa.
Nice downtown hotel. Unfortunately kids under the age of 16 is not allowed in the spa.
Posted by a verified traveler on Nov 27, 2017
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5 out of 5
Great Location!
Pros:We loved the location!
We only stayed one night, but wish we could have stayed longer! The hotel was great, the staff was awesome and the hotel was so relaxing. No complaints here :)
Posted by Carmen , from midland, tx on Jul 31, 2014
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3 out of 5
Really nice property - still needs some tweaking
Really nice looking property. Visually stunning, modern and hip. Appeals to the jet-set crowd and boutique hotel lovers. Reminded me of the boutique hotels in NYC and Miami. The check-in was easy, plenty of people at the curb ready to assist us with unloading our vehicle of luggage and valet the car. Front desk attendant gave us an upgrade to a deluxe corner room with a king size bed. Room had a lot of unique features and was immaculate. Bed was super comfortable and we liked it a lot. Shower was the best that I have seen at any hotel.
The issues that we encountered:
1) The toilet is not private. The door did not go to the ceiling and this was an issue. Basically your company can hear you as you do your business. Was uncomfortable and I could see this causing issues with business travelers in a room mate situation.
2) The lighting was really dim and caused issues with applying makeup and general grooming. Need to offer better lighting options in the bathroom area around the mirrors.
3) The complimentary house car was a great bonus feature. We took the car to dinner and the driver gave us his card and said to call when we were ready to return. We went to dinner at 9:30pm. We called for a pickup at 11:15pm only to be told the car stopped at 11:00pm. Driver never informed us of this. Upon return by cab the car was sitting out front and the driver was standing there talking to bellman. Made zero sense?
4) Pool was closed due to a private event. We went to the pool area around 11:30pm on our way back to the room to simply check it out. Cleaning lady see's us walking up and runs over and locks the door as we are standing in front of it. Impossible for her not to see us and she turned and disappeared behind the bar. We laughed as this was a weird situation. Would have been easier to open the door and inform us the pool is closed.
Those were our only issues and the reason why I only awarded this beautiful property 3 stars. I think this place has huge potential. It is a really unique and beautiful property. Even saw Cowboys owner Jerry Jones hanging out in the lobby.
I will certainly give them another chance when I return to Dallas. Hopefully management will take note in this review and make the tweaks and adjustments this property needs to become a world class hotel.
Posted by BillK702, from Las Vegas, NV on Jun 5, 2013
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5 out of 5
The Joule is a Gem in Downtown Dallas.
Pros:Close restaurants, Quiet
I've stayed at the Joule several times over the past few years. Specifically for business. The staff has always been able to accommodate any requests that I had.
During my most recent stay (July/August) I had the privilege to get know some of the staff. The people that made my stay more enjoyable were Meredith, Gus, and Louis. It is evident that each of these individuals have incredible people skills and truly understand Hospitality.
I believe in taking care of the people that take care of me. The Joule has become a "second home" during my stays in recent years. The hotel is beautiful and art work is ornate. But, the real winner is the staff.
I recommend the Joule to anyone coming thru Dallas; whether it is business or personal. The Charlie Palmer also has a very good assortment of hand-crafted cocktails and I would recommend any course on the menu.
-D.Sewell
Posted by DSewell on Aug 27, 2012
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5 out of 5
Fabulous Hotel
The hotel is very impressive in a pristine location in downtown Dallas. The decor tastefully reflects energy and elegance. The service from the bell staff to the front desk is impeccable; they truly strive to make you feel welcomed and comfortable upon your arrival. The pool is incredible and it extends beyond the building over the streets of downtown Dallas. It is by far the place to be not to mention their nightclub called PM Nightlife is a ton of fun. The rooms are super and the views are spectacular. Food at Charlie Palmers is delightful. I highly recommend this hotel for business and pleasure.
Posted by a verified traveler on Jul 29, 2009
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5 out of 5
A Unit of Electrical Energy
The definition by Webster - A Jewel of its Own - the definition by Experience..
A gem that downtown Dallas should be very proud of. The Joule was probably one of most incredible visits/stays in a hotel in all my business career. From the moment I got out of my car until I called for it very early the morning of my departure - I felt like I was at home, a very luxurious home, I may add. The staff greeted with southern charm and graciousness and went all out to make sure my stay was the absolute best. A hotel can supply you with nice amenties and fluffy pillows - but it is always the staff and their seeing to the customer that always wins the customer over. Quiet, good food, great drinks and very comfortable beds and very convenient to so many downtown venues..
The pool is a conversation all its own..
The Joule offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 13999 square feet (1301 square meters) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury The Joule. A free area shuttle within 5 mi is available. For a fee, parking is available. This 4.5-star Dallas hotel is smoke free.
160 guestrooms or units
20 levels
3 buildings
4 bars or lounges
13999 sq ft of conference space
1301 sq m of conference space
Built in 2005
Dining venue
Bar by the pool
Coffee shop
Terrace on the roof
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Outdoor picnic space
Computer for guest use
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Valet parking (surcharge)
Transport
Airport: Dallas, TX (DAL-Love Field) (10.2 km / 6.3 mi)
Train station: Dallas Union Station (1.2 km / 0.7 mi)
Metro station: Akard Station (0.4 km / 0.2 mi)
Property shuttles: Free area shuttle within 5 mi; airport shuttle
Parking: Valet parking available for a surcharge
Room Amenities
The Joule offers 160 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 47-inch LED televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Bathrooms are partially open
Pillowtop beds
Minibar
IPod dock
In-room dining (24 hours)
LED television
Cable channels
Premium channels
Movies for purchase
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower
Hydromassage showerhead
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Food & Drink
CBD Provisions - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Weekend Coffee - This coffee shop serves light fare only.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Spa Services
The Spa at The Joule has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Number of treatment rooms 6
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Thai massage
Reflexology
Sports massage
Detoxification wrap
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 2 AM
Minimum check-in age is 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 40 per night.
Free cribs (infant beds)!
Pets
Pets are welcome
Only dogs and cats are allowed
Maximum 2 per room
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 12 and USD 15 per person (approximately)
Valet parking fee: USD 38 per night (in/out privileges)
Early check-in fee: USD 50 (subject to availability)
Late check-out fee: USD 50 (subject to availability)
Rollaway bed fee: USD 40 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
The Joule Hotel Dallas
Joule Dallas
Joule Hotel
Joule Hotel Dallas
The Joule Hotel Dallas
The Joule, Dallas Hotel Dallas
The Joule Hotel
The Joule Dallas
The Joule Hotel Dallas
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Alcohol isn't allowed at The Joule.
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
