"The pool area left a lot to be desired, the area was dirty and not a nice place to sit and relax. No hot tub or guest breakfast. They had a restrant, ... " More

By a verified traveler on Sat 08 Oct 2016

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Hotel Description

Crowne Plaza Hotel Dallas Downtown puts you in the heart of Dallas, within just a 10-minute stroll of popular attractions like Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a nightclub.

All 291 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. 24-hour room service, hair dryers, and phones are also available.

The restaurant, THRIVE Restaurant, serves American cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. 27444 square feet (2550 square meters) of event facilities include 22 meeting rooms and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of a free area shuttle.

Attractions within a 15-minute walk of this 3.5-star Main Street District hotel include Sixth Floor Museum and Nasher Sculpture Center.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$82 per night

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Crowne Plaza Hotel Dallas Downtown

Location 1015 Elm St, Dallas, TX 75202

Property Features

Crowne Plaza Hotel Dallas Downtown offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 27444 square feet (2550 square meters) and includes a conference center. A nightclub, a terrace, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Hotel Dallas Downtown. An area shuttle within 3.00 mi and a shopping center shuttle are free. For a fee, parking is available. This 3.5-star Dallas hotel is smoke free.

  • 1 building
  • 291 guestrooms or units
  • 19 levels
  • 27444 sq ft of conference space
  • 2550 sq m of conference space
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Dallas, TX (DAL-Love Field) (10.5 km / 6.5 mi)
  • Train station: Dallas Union Station (0.8 km / 0.5 mi)
  • Metro station: Akard Station (0.3 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 3.00 mi and shopping center shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Crowne Plaza Hotel Dallas Downtown offers 291 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium cable channels. Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
  • Maximum 2 per room (weight limit: 50 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 16.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Late check-out fee: USD 25.00
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.