Your stay at this Ballantyne hotel places you within 6 miles (10 km) of CSA OrthoCarolina Sportsplex and Carolina Place. Quail Hollow Club is within 6 miles (10 km) and SouthPark Mall is within 9 miles (15 km).
Renovated in 2019
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Nov 22, 2021 by Joseph
Jason, Thank you for taking the time to review the Staybridge Suites Ballantyne. I deeply regret that you were unable to enjoy your stay with us. We take our clean promise very seriously and if you ever enter a room that you feel is below your standards, please do not hesitate to call the front desk to rectify any issues with the room. As for the dishwasher, this is a standard for our hotel during the pandemic. Our guests can rest easy knowing that your dishes are clean, sanitized, and untouched. Also, for your next stay with us, if you're in our pool area, there is a phone that connects directly to the front desk if you ever have an emergency, questions, or requests. We look forward to your next stay!
Jul 28, 2021 by NC
We are constantly working on improving our guests’ overall experience and take all the comments into consideration. Thank you again and we hope to host you during your future travels to Charlotte. Best Regards, Nicole Clyburn General Manager
Sep 7, 2020 by Nclyburn
Thank you for the 5 star review! Best Regards, Nicole Clyburn General Manager
Dec 3, 2019 by Nicole C.
Thank you for your feedback and we hope to host you again during your future travels to Charlotte. Best Regards, Nicole Clyburn General Manager
Nov 1, 2019 by nc
Thank you so much for your review of our hotel. We appreciate all your wonderful comments. I am pleased to hear you enjoyed our comfy beds and complimentary laundry facility. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you will visit us again soon. Best Regards, Nicole Clyburn General Manager
May 21, 2019 by Guest Services
Thank you for your score of 4 out of 5! What could we have done to make it a 5 out of 5?
Dec 21, 2018 by Nicole
Thank you for taking the time to review our property, we appreciate your feedback as it helps us improve upon our services. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Sincerely, Nicole Clyburn General Manager
Staybridge Suites Charlotte Ballantyne, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Staybridge Suites Charlotte Ballantyne, an IHG Hotel. Free self parking is available. A complete renovation of Staybridge Suites Charlotte Ballantyne, an IHG Hotel was completed in December 2019. This 3-star Charlotte hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Free self parking
Staybridge Suites Charlotte Ballantyne, an IHG Hotel offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.