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"I Wasn't aware that breakfast wasn't included. Liked that checkout was at 12 instead of the usual 10 or 11:00 " More

By a verified traveler on Thu 26 Dec 2019

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Hotel Description

3-star hotel near EpiCentre

City center stay

A stay at this Charlotte Center City hotel places you steps from EpiCentre and a 5-minute walk from Spectrum Center. Charlotte Convention Center and NASCAR Hall of Fame are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a seasonal outdoor pool on site, and free newspapers and wedding services are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 296 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Room service, coffee/tea makers, and pillow menus are also available.

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$136* Per night/room Oct 31 - Nov 1

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (Mobility Tub)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking (Concierge Level)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Charlotte Center City, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Charlotte Center City, an IHG Hotel

Everyone (9) Couples (2) Family (6)
5 out of 5

Posted by on Oct 3, 2021

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1 out of 5
Was unable to stay because Travelocity canceled my room without me knowing

Posted by on Sep 19, 2021

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2 out of 5
The property was very accessible to downtown Charlotte. Despite parking being confusing and an added expense the hotel was well cared for with a glaring exception. Orange water was intermittently coming out of the one sink faucet. When it was brought to the attention of hotel management, the response was "that happens" with a tone of indifference. When we pushed to ask for more information and that this was an issue of water safety, the response was "they do repairs on the water supply""we don't get notices from the city regarding repairs" with an indifferent tone. Water systems that show water that is not clear is evident of some type of mineral or contaminant that may or may not be harmful. The hotel should take these concerns very seriously as they have immune compromised guests like myself that unfortunately has to take water quality very seriously.

Posted by on Aug 2, 2021

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5 out of 5

Posted by on Jul 3, 2021

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2 out of 5
No food & had to pay for parking. This was marked free when I made the reservation and it said they had a bagged breakfast

Posted by on Feb 28, 2021

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4 out of 5

Posted by on Dec 29, 2019

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Comment from Hotel Management

Feb 20, 2020 by Holiday Inn Charlotte Center City Management

Thanks for providing a 4 out of 5

3 out of 5
I Wasn't aware that breakfast wasn't included. Liked that checkout was at 12 instead of the usual 10 or 11:00

Posted by on Dec 26, 2019

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Comment from Hotel Management

Feb 20, 2020 by Holiday Inn Charlotte Center City Management

Thank you for the comments and unfortunately all Holiday Inn brands are full service and therefore are not like Express with the free continental breakfast. We are glad to hear you liked our later check out time-that extra hour helps!

5 out of 5
Beautiful location, so close to the venue made the night even better

Posted by on Nov 21, 2019

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5 out of 5

Posted by on Oct 17, 2019

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5 out of 5

Posted by on Oct 1, 2019

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About the Holiday Inn Charlotte Center City, an IHG Hotel

Location 230 N College St, Charlotte, NC 28202

Property Features

Holiday Inn Charlotte Center City, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 11000 square feet (1022 square meters). A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Charlotte Center City, an IHG Hotel. Parking is available for a fee. This 3-star Charlotte hotel is smoke free.

  • 296 guestrooms or units
  • 15 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Charlotte Station (2.4 km / 1.5 mi)
  • Metro station: Charlotte Transportation Center Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Charlotte Center City, an IHG Hotel offers 296 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekends from 6:30 AM and noon.

Holiday Inn Charlotte Center City, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 14.95 per person (approximately)
  • Self parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Center City Holiday Inn
  • Holiday Inn Charlotte Center City
  • Holiday Inn Hotel Charlotte Center City
  • Charlotte Holiday Inn
  • Holiday Inn Center City
  • Holiday Inn Charlotte - Center City Hotel Charlotte
  • Holiday Inn Charlotte Center City Hotel
  • Charlotte Center City, An Ihg
  • Holiday Inn Charlotte Center City
  • Holiday Inn Charlotte Center City, an IHG Hotel Hotel
  • Holiday Inn Charlotte Center City, an IHG Hotel Charlotte
  • Holiday Inn Charlotte Center City, an IHG Hotel Hotel Charlotte

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.