For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A stay at this Downtown Asheville hotel places you steps from The Orange Peel and within a 10-minute walk of U.S. Cellular Center. Biltmore Village and University of North Carolina at Asheville are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.
Free WiFi, iPod docks
Featuring conveniences like refrigerators and coffee/tea makers, the 115 guestrooms also offer free WiFi and LCD TVs with digital channels. IPod docks, premium bedding, and safes are also available.
aloft, Room, 1 King Bed, Pool Access, Mountain View
Bed Count1 King BedMaximum Occupancy
2 Max
Aloft Asheville Downtown ratings based on 15 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Aloft Asheville Downtown
Everyone (10)Family (1)
4 out of 5
Loved pool table and lobby. Great place for families. Rooms well designed. Beautiful view
Posted by a verified traveler on Apr 18, 2019
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Comment from Hotel Management
Apr 23, 2019
by Monica
Happy to see you and your family had a great stay! Thank you for choosing us!
5 out of 5
Posted by a verified traveler on Mar 15, 2019
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Comment from Hotel Management
Apr 16, 2019
by Monica
We appreciate your feedback! Thank you for staying with us!
5 out of 5
Posted by a verified traveler on Jan 13, 2019
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4 out of 5
Dog friendly, right in the middle of restaurants and bars downtown. If you don’t like dogs, don’t stay here. Some barking at night so bring earplugs.
Posted by a verified traveler on Dec 24, 2018
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5 out of 5
Nice hotel in excellent location. I would definitely recommend staying here.
Posted by a verified traveler on Oct 15, 2018
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5 out of 5
Very nice!
Pros:location and modern vibe
Cons:Only complaint was that there were no water bottles in the room for when I woke up thirsty!!!
Location:LOTS of great shops and restaurants
Super modern and very convenient. Came to enjoy the art galleries and restaurants nearby which this hotel is right in the middle of...
Posted by Lanie, from NC on Feb 15, 2018
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Comment from Hotel Management
Mar 22, 2018
by Monica
Glad to hear you had a great stay! Instead of water bottles, our hotel is eco-friendly with our water has carafes in the room which can be filled with our reverse osmosis water on each floor. But, we do also have bottles of water downstairs in our re:fuel area as well for next time!
3 out of 5
Good location but that's the best thing about it
While the location is hard to beat, walkable to everything in downtown, we were there for 3 nights and our room was never made up!
We were on the 4th floor street view and the street noise at night was very loud. Sounded like we were outside.
The old fashioned air unit was very loud and turned on and off all night long, waking us up every time it came on. The beds were hard so none of the 4 of us slept well while there.
The 2nd floor lobby was cool and my teens had fun playing pool in a family friendly environment. Good late night food from the bar which was good b/c Asheville restaurants close early at 9 or 9:30. Pet friendly hotel and there were a lot of dogs there which is fine if you like dogs.
Posted by Ann, from TN on Mar 24, 2017
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5 out of 5
Weekend Delight
Asheville and Aloft in the summer are a great match. Location, location, and then location put you in the heart of downtown with easy access to food, beer, shopping, music, and chocolate. Fresh brews and dogs are everywhere and dogs are allowed in the hotel! This hotel is clean, easy parking, rooms are compact but complete, small staff at times but always helpful.
Posted by a verified traveler on Jun 28, 2016
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5 out of 5
Great downtown hotel with an upscale feel.
Pros:Modern cool vibe in lobby bar.
Cons:Robes in rooms would be a nice addition.
Location:Location was great for downtown shopping and dining.
I enjoyed my stay at this property. I have seen it before but the rates are usually too high. For some reason they were more reasonable the last time I was looking so I booked a room. The parking garage under the hotel is safe and convenient. $7 fee lets you use your room card to come and go, via self park. Reasonable enough. The hotel has a vibrant bar in the lobby and overall has a very cool vibe. They do have a lot of pets around which is sort of strange if you are not into pets. It looks like some employees are allowed to bring their dogs to work with them. They were small and well behaved so it did not bother me, but too many dogs could definitely be a problem. That being said, there were not too many. I think I saw 3, but I am used to 0 so it was odd.
My room was spacious and tatstefully decorated. Bathroom was sort of small - Big shower, no tub quality linens. I was by myself so it suited me fine. Counter space is pretty limited, but it is modern and nice. I was on the 6th floor, with a nice city view from my windows. Nice desk, chair and bench seating area. Bed was comfortable with adequate pillows. Everything was very clean as should be expected. Closet and built in drawers are by the bathroom so unnecessary furniture is not cluttering up the room. I didn't use the pool, but it looks very nice. If the weather is nice the rooftop outdoor space seems very cool. I like this hotel, would definitely stay here again if the rate is under $150.
Posted by a verified traveler on Feb 23, 2016
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5 out of 5
in heart of downtown.
Clean smile contemporary design. Excellent workout room and rooftop pool/patio.
After a day on the snow, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, which include a fitness center. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi and wired Internet. For a fee, parking is available. This 3-star Asheville hotel is smoke free.
1 building
115 guestrooms or units
6 levels
649 sq ft of conference space
60 sq m of conference space
Built in 2012
Dining venue
Bar or lounge
Coffee shop
Deli
Business center (24 hours)
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Convenience store
Terrace
Gift shop
Newspapers in lobby (free)
Television in lobby
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Grocery/convenience store
Snack bar/deli
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
Transport
Airport: Asheville, NC (AVL-Asheville Regional) (24 km / 14.9 mi)
Parking: Self parking available for a surcharge
Room Amenities
Aloft Asheville Downtown offers 115 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
IPod dock
HD television
Digital channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Shower
Rollaway beds (free)
Housekeeping (daily)
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy breakfast daily.
Re-fuel - This bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snowboarding nearby
Golfing nearby
Mountain biking nearby
Snowshoeing nearby
Downhill skiing nearby
Cross-country skiing nearby
Ziplining nearby
Rafting nearby
Bicycle rentals nearby
Ecotours nearby
Mountain climbing nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Hiking/biking trails nearby
Golf lessons available nearby
Kayaking nearby
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Cribs (infant beds) are not available.
Pets
Pets are welcome and stay free
Only dogs and cats are allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No cribs (infant beds) available
Pets allowed (no fees)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 2 and USD 20 per person (approximately)
Self parking fee: USD 9.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Aloft Asheville Downtown
Aloft Hotel Asheville Downtown
Aloft Asheville Downtown Hotel
Aloft Asheville Hotel
Aloft Asheville Downtown Hotel
Aloft Asheville Downtown Asheville
Aloft Asheville Downtown Hotel Asheville
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
