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4.3 out of 5

"Super modern and very convenient. Came to enjoy the art galleries and restaurants nearby which this hotel is right in the middle of... " More

By a verified traveler on Thu 15 Feb 2018

Hotel Description

3-star ski hotel near Biltmore Village

Near the slopes

A stay at this Downtown Asheville hotel places you steps from The Orange Peel and within a 10-minute walk of U.S. Cellular Center. Biltmore Village and University of North Carolina at Asheville are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 115 guestrooms also offer free WiFi and LCD TVs with digital channels. IPod docks, premium bedding, and safes are also available.

aloft, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$169* Per night/room Sep 29 - Sep 30

aloft, Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

aloft, Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft, Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

aloft, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft, Room, 1 King Bed, Pool Access, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft Asheville Downtown ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aloft Asheville Downtown

Everyone (10) Family (1)
4 out of 5
Loved pool table and lobby. Great place for families. Rooms well designed. Beautiful view

Posted by on Apr 18, 2019

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Comment from Hotel Management

Apr 23, 2019 by Monica

Happy to see you and your family had a great stay! Thank you for choosing us!

5 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by Monica

We appreciate your feedback! Thank you for staying with us!

5 out of 5

Posted by on Jan 13, 2019

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4 out of 5
Dog friendly, right in the middle of restaurants and bars downtown. If you don’t like dogs, don’t stay here. Some barking at night so bring earplugs.

Posted by on Dec 24, 2018

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5 out of 5
Nice hotel in excellent location. I would definitely recommend staying here.

Posted by on Oct 15, 2018

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5 out of 5

Very nice!

Pros: location and modern vibe
Cons: Only complaint was that there were no water bottles in the room for when I woke up thirsty!!!
Location: LOTS of great shops and restaurants
Super modern and very convenient. Came to enjoy the art galleries and restaurants nearby which this hotel is right in the middle of...

Posted by , from NC on Feb 15, 2018

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Comment from Hotel Management

Mar 22, 2018 by Monica

Glad to hear you had a great stay! Instead of water bottles, our hotel is eco-friendly with our water has carafes in the room which can be filled with our reverse osmosis water on each floor. But, we do also have bottles of water downstairs in our re:fuel area as well for next time!

3 out of 5

Good location but that's the best thing about it

While the location is hard to beat, walkable to everything in downtown, we were there for 3 nights and our room was never made up! We were on the 4th floor street view and the street noise at night was very loud. Sounded like we were outside. The old fashioned air unit was very loud and turned on and off all night long, waking us up every time it came on. The beds were hard so none of the 4 of us slept well while there. The 2nd floor lobby was cool and my teens had fun playing pool in a family friendly environment. Good late night food from the bar which was good b/c Asheville restaurants close early at 9 or 9:30. Pet friendly hotel and there were a lot of dogs there which is fine if you like dogs.

Posted by , from TN on Mar 24, 2017

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5 out of 5

Weekend Delight

Asheville and Aloft in the summer are a great match. Location, location, and then location put you in the heart of downtown with easy access to food, beer, shopping, music, and chocolate. Fresh brews and dogs are everywhere and dogs are allowed in the hotel! This hotel is clean, easy parking, rooms are compact but complete, small staff at times but always helpful.

Posted by on Jun 28, 2016

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5 out of 5

Great downtown hotel with an upscale feel.

Pros: Modern cool vibe in lobby bar.
Cons: Robes in rooms would be a nice addition.
Location: Location was great for downtown shopping and dining.
I enjoyed my stay at this property. I have seen it before but the rates are usually too high. For some reason they were more reasonable the last time I was looking so I booked a room. The parking garage under the hotel is safe and convenient. $7 fee lets you use your room card to come and go, via self park. Reasonable enough. The hotel has a vibrant bar in the lobby and overall has a very cool vibe. They do have a lot of pets around which is sort of strange if you are not into pets. It looks like some employees are allowed to bring their dogs to work with them. They were small and well behaved so it did not bother me, but too many dogs could definitely be a problem. That being said, there were not too many. I think I saw 3, but I am used to 0 so it was odd. My room was spacious and tatstefully decorated. Bathroom was sort of small - Big shower, no tub quality linens. I was by myself so it suited me fine. Counter space is pretty limited, but it is modern and nice. I was on the 6th floor, with a nice city view from my windows. Nice desk, chair and bench seating area. Bed was comfortable with adequate pillows. Everything was very clean as should be expected. Closet and built in drawers are by the bathroom so unnecessary furniture is not cluttering up the room. I didn't use the pool, but it looks very nice. If the weather is nice the rooftop outdoor space seems very cool. I like this hotel, would definitely stay here again if the rate is under $150.

Posted by on Feb 23, 2016

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5 out of 5

in heart of downtown.

Clean smile contemporary design. Excellent workout room and rooftop pool/patio.

Posted by , from fairfax, va. on Sep 11, 2015

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About the Aloft Asheville Downtown

Location 51 Biltmore Avenue, Asheville, NC 28801

Property Features

After a day on the snow, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, which include a fitness center. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi and wired Internet. For a fee, parking is available. This 3-star Asheville hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • 649 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge)


  • Airport: Asheville, NC (AVL-Asheville Regional) (24 km / 14.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aloft Asheville Downtown offers 115 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • IPod dock
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Re-fuel - This bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.


  • Pets are welcome and stay free
  • Only dogs and cats are allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Pets allowed (no fees)


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 20 per person (approximately)
  • Self parking fee: USD 9.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Asheville Downtown
  • Aloft Hotel Asheville Downtown
  • Aloft Asheville Downtown Hotel
  • Aloft Asheville Hotel
  • Aloft Asheville Downtown Hotel
  • Aloft Asheville Downtown Asheville
  • Aloft Asheville Downtown Hotel Asheville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.