For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A stay at this Downtown Asheville hotel places you steps from The Orange Peel and a 5-minute walk from Pack Square. Biltmore Estate and University of North Carolina at Asheville are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.
Free WiFi, iPod docks
Featuring conveniences like refrigerators and coffee/tea makers, the 115 guestrooms also offer free WiFi and LCD TVs with digital channels. IPod docks, premium bedding, and safes are also available.
aloft, Room, 2 Queen Beds, Non Smoking, Mountain View
Bed Count2 Queen BedsMaximum Occupancy
4 Max
aloft, Room, 1 King Bed, Non Smoking, Mountain View
Bed Count1 King BedMaximum Occupancy
2 Max
aloft, Room, 1 King Bed, Non Smoking, City View
Bed Count1 King BedMaximum Occupancy
2 Max
aloft, Suite, 1 King Bed with Sofa bed
Bed Count1 King BedMaximum Occupancy
3 Max
aloft, Room, 1 King Bed, Pool Access, Mountain View
Bed Count1 King BedMaximum Occupancy
2 Max
Aloft Asheville Downtown ratings based on 12 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Aloft Asheville Downtown
Everyone (10)Family (1)
4 out of 5
Loved pool table and lobby. Great place for families. Rooms well designed. Beautiful view
Posted by a verified traveler on Apr 18, 2019
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Comment from Hotel Management
Apr 23, 2019
by Monica
Happy to see you and your family had a great stay! Thank you for choosing us!
5 out of 5
Posted by a verified traveler on Mar 15, 2019
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Comment from Hotel Management
Apr 16, 2019
by Monica
We appreciate your feedback! Thank you for staying with us!
5 out of 5
Posted by a verified traveler on Jan 13, 2019
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4 out of 5
Dog friendly, right in the middle of restaurants and bars downtown. If you don’t like dogs, don’t stay here. Some barking at night so bring earplugs.
Posted by a verified traveler on Dec 24, 2018
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5 out of 5
Nice hotel in excellent location. I would definitely recommend staying here.
Posted by a verified traveler on Oct 15, 2018
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5 out of 5
Very nice!
Pros:location and modern vibe
Cons:Only complaint was that there were no water bottles in the room for when I woke up thirsty!!!
Location:LOTS of great shops and restaurants
Super modern and very convenient. Came to enjoy the art galleries and restaurants nearby which this hotel is right in the middle of...
Posted by Lanie, from NC on Feb 15, 2018
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Comment from Hotel Management
Mar 22, 2018
by Monica
Glad to hear you had a great stay! Instead of water bottles, our hotel is eco-friendly with our water has carafes in the room which can be filled with our reverse osmosis water on each floor. But, we do also have bottles of water downstairs in our re:fuel area as well for next time!
3 out of 5
Good location but that's the best thing about it
While the location is hard to beat, walkable to everything in downtown, we were there for 3 nights and our room was never made up!
We were on the 4th floor street view and the street noise at night was very loud. Sounded like we were outside.
The old fashioned air unit was very loud and turned on and off all night long, waking us up every time it came on. The beds were hard so none of the 4 of us slept well while there.
The 2nd floor lobby was cool and my teens had fun playing pool in a family friendly environment. Good late night food from the bar which was good b/c Asheville restaurants close early at 9 or 9:30. Pet friendly hotel and there were a lot of dogs there which is fine if you like dogs.
Posted by Ann, from TN on Mar 24, 2017
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5 out of 5
Weekend Delight
Asheville and Aloft in the summer are a great match. Location, location, and then location put you in the heart of downtown with easy access to food, beer, shopping, music, and chocolate. Fresh brews and dogs are everywhere and dogs are allowed in the hotel! This hotel is clean, easy parking, rooms are compact but complete, small staff at times but always helpful.
Posted by a verified traveler on Jun 28, 2016
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5 out of 5
Great downtown hotel with an upscale feel.
Pros:Modern cool vibe in lobby bar.
Cons:Robes in rooms would be a nice addition.
Location:Location was great for downtown shopping and dining.
I enjoyed my stay at this property. I have seen it before but the rates are usually too high. For some reason they were more reasonable the last time I was looking so I booked a room. The parking garage under the hotel is safe and convenient. $7 fee lets you use your room card to come and go, via self park. Reasonable enough. The hotel has a vibrant bar in the lobby and overall has a very cool vibe. They do have a lot of pets around which is sort of strange if you are not into pets. It looks like some employees are allowed to bring their dogs to work with them. They were small and well behaved so it did not bother me, but too many dogs could definitely be a problem. That being said, there were not too many. I think I saw 3, but I am used to 0 so it was odd.
My room was spacious and tatstefully decorated. Bathroom was sort of small - Big shower, no tub quality linens. I was by myself so it suited me fine. Counter space is pretty limited, but it is modern and nice. I was on the 6th floor, with a nice city view from my windows. Nice desk, chair and bench seating area. Bed was comfortable with adequate pillows. Everything was very clean as should be expected. Closet and built in drawers are by the bathroom so unnecessary furniture is not cluttering up the room. I didn't use the pool, but it looks very nice. If the weather is nice the rooftop outdoor space seems very cool. I like this hotel, would definitely stay here again if the rate is under $150.
Posted by a verified traveler on Feb 23, 2016
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5 out of 5
in heart of downtown.
Clean smile contemporary design. Excellent workout room and rooftop pool/patio.
Aloft Asheville Downtown offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 649 square feet (60 square meters). A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Aloft Asheville Downtown. Parking is available for a fee. This 3-star Asheville hotel is smoke free.
1 building
115 guestrooms or units
6 levels
649 sq ft of conference space
60 sq m of conference space
Built in 2012
Dining venue
Bar or lounge
Coffee shop
Deli
Business center (24 hours)
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Convenience store
Terrace
Gift shop
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Grocery/convenience store
Snack bar/deli
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
Transport
Airport: Asheville Regional Airport (AVL) (24 km / 14.9 mi)
Parking: Self parking available for a surcharge
Room Amenities
Aloft Asheville Downtown offers 115 accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
IPod dock
HD television
Digital channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Shower
Rollaway beds (free)
Housekeeping (daily)
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Re-fuel - This bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snowboarding nearby
Golfing nearby
Mountain biking nearby
Snowshoeing nearby
Downhill skiing nearby
Cross-country skiing nearby
Ziplining nearby
Bicycle rentals nearby
Rafting nearby
Ecotours nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Hiking/biking trails nearby
Golf lessons available nearby
Kayaking nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Cribs (infant beds) are not available.
Pet Policy
Pets are welcome and stay free
Only dogs and cats are allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
UnionPay
Pets allowed (no fees)
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 12 and USD 20 per person (approximately)
Self parking fee: USD 9.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Aloft Asheville Downtown
Aloft Hotel Asheville Downtown
Aloft Asheville Downtown Hotel
Aloft Asheville Hotel
Aloft Asheville Downtown Hotel
Aloft Asheville Downtown Asheville
Aloft Asheville Downtown Hotel Asheville
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Aloft Asheville Downtown is home to Re-fuel, which features light fare.
Free parking is not available at this hotel. Self parking is available for USD 9.00 per day.
Aloft Asheville Downtown is 14.9 mi (18-min drive) away from the Asheville, NC (AVL-Asheville Regional) airport, the closest popular airport to the property.
Aloft Asheville Downtown features an outdoor pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Aloft Asheville Downtown, but buffet breakfast is offered for a fee of between USD 12 and USD 20 per person. It's available every day from 6:00 AM to 10:00 AM.
Check-in is from 3 PM - midnight.
Airport shuttle services are not available at Aloft Asheville Downtown.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
