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4.6 out of 5

"Very clean hotel. Extremely helpful staff. " More

By a verified traveler on Tue 28 Feb 2023

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Hotel Description

Art Deco hotel near Grove Arcade

Downtown Asheville stay

A stay at this Downtown Asheville hotel places you steps from Grove Arcade and within a 5-minute walk of Harrah's Cherokee Center - Asheville. Also, Basilica of Saint Lawrence is within half a mile (1 km) and Biltmore Estate is within 6 miles (10 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this Art Deco hotel. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. Valet parking, a coffee shop, and a snack bar/deli are also offered.

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

Bed Count 1 King Bed Maximum Occupancy 4 Max
$136* Per night/room Jun 4 - Jun 5

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Haywood Park Hotel, Ascend Hotel Collection ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Haywood Park Hotel, Ascend Hotel Collection

Everyone (9) Couples (2) Family (6)
5 out of 5
Very clean hotel. Extremely helpful staff.

Posted by , from HOUSTON on Feb 28, 2023

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Comment from Hotel Management

Mar 21, 2023 by Haywood Park Hotel

Thank you so much for your kind words about your recent stay. Your opinion means a lot to us. Looking forward to hosting you again. Kind regards, Haywood Park Hotel

4 out of 5

Posted by , from LOUISVILLE on Oct 9, 2022

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5 out of 5

Posted by on Sep 12, 2022

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5 out of 5
Spacious rooms. In the heart of Asheville

Posted by on Dec 20, 2021

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4 out of 5
The carpet in our room was dirty and the couch and char were dirty and stained.

Posted by on Sep 23, 2021

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5 out of 5

Posted by on Sep 20, 2021

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5 out of 5
If you love to shop and explore Asheville, the Haywood Park Hotel is your perfect place. We stayed in Suite 208 with our friends in a second adjoining smaller suite. Together, the 3 rooms were absolutely overwhelming with their size and layout, especially the large hot tub. Hotel staff could not do enough to make our stay a good one. Beautiful furnishings and great ambiance. Lots and Lots of extra towels. Amazing shops and restaurants are just steps away. Our room overlooked the old Woolworths store and Top Shoes was a 2 minute walk. From now on, when in Asheville this will be our new home away from home.

Posted by on Nov 5, 2019

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3 out of 5
Unique property in the heart of downtown. Excellent and attentive staff. Comfortable rooms. Very expensive!!

Posted by on Oct 21, 2019

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4 out of 5
Very nice hotel in downtown. Staff was very friendly and the breakfast was great. The only thing I didn’t like was there is no onsite parking and the parking they do have is valet only. When it gets busy, it can take a while to get your car.

Posted by on Sep 8, 2019

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5 out of 5
Boutique hotel with excellent service at our late check-in, very personable staff, and lovely room with comfortable bed and clean bathroom. Room charge included a very nice breakfast in the dining room with better-than-usual offerings. (Coffee was great!) I had forgotten a toothbrush and the vending machine was out, but other than this, fabulous experience.

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 29, 2019 by VM

We are so glad you enjoyed your stay with us and look forward to welcoming you back. Sorry about the toothbrushes, we'll make sure we are restocked.

About the Haywood Park Hotel, Ascend Hotel Collection

Location 1 Battery Park Ave, Asheville, NC 28801

Property Features

Haywood Park Hotel, Ascend Hotel Collection offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. Tour/ticket assistance, a vending machine, and concierge services are also featured at Haywood Park Hotel, Ascend Hotel Collection. Parking is available for a fee. This Art Deco Asheville hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 4 levels
  • Built in 1923
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Haywood Park Hotel, Ascend Hotel Collection offers 48 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • Pillowtop beds
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Isa's French Bistro - This restaurant specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay (maximum USD 50.00 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Temperature checks are available to guests and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00–25.00 for adults, and USD 10.00–15.00 for children
  • Valet parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haywood Hotel
  • Haywood Park
  • Haywood Park Asheville
  • Haywood Park Hotel
  • Haywood Park Hotel Asheville
  • Park Haywood
  • Hotel Haywood Park
  • Haywood Park Hotel
  • Haywood Park Hotel, Ascend Hotel Collection Hotel
  • Haywood Park Hotel, Ascend Hotel Collection Asheville
  • Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.