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Quality Inn & Suites Airport

2.5-star property
3100 Queen City Drive, Charlotte, NC 1-855-201-7819
3.1 out of 5
See all 12 travelocity Reviews

"The staff is so friendly and welcoming. Rooms were clean and what you’d expect. Would definitely come stay again. " More

By a verified traveler on Sat 07 Dec 2019

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Toddville Road

Toddville Road stay

A stay at this Toddville Road hotel places you within 3 miles (5 km) of Carolinas Aviation Museum and 6 miles (10 km) of Bank of America Stadium. Charlotte Convention Center and Billy Graham Library are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$73* Per night/room Jul 21 - Jul 22

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Airport ratings based on 12 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites Airport

Everyone (10) Couples (1)
2 out of 5
Room interior was nice enough, showed signs of updating. Outside there were piles of trash -NO EXCUSE: GET A DUMPSTER!! Also, the highway noise and airplane noise made sleeping literally impossible - any soundproofing would be helpful.

Posted by on Feb 11, 2022

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Comment from Hotel Management

Feb 11, 2022 by General Manager

Dear Deborah, Thank you for taking a moment to share your thoughts on your recent trip. While we are glad you found our accommodations satisfactory, we apologize for any cleanliness or noise concerns you may have faced. Our team will be sure to address all of your feedback as we continue to improve, and we hope you will allow us another opportunity to show you the quality stay that we are capable of down the line.

5 out of 5
.

Posted by on Sep 5, 2021

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5 out of 5
The staff is so friendly and welcoming. Rooms were clean and what you’d expect. Would definitely come stay again.

Posted by on Dec 7, 2019

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4 out of 5
All in all, it was an excellent location, only a few miles from the airport.What really stood out was the front desk manager by the name of Christina. She was most accommodating. Being allergic to certain chemical smells, after I moved into the room, I called and she immediately gave me a different room. A second time I called at 10:00 pm when I realized I had forgotten my jacket in the first room, she managed to personally get that jacket to me. She was wonderful!

Posted by on May 24, 2019

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4 out of 5
The hotel staff was very friendly, helpful, and accessible. My room was clean and has everything we needed. Having a computer and printer was also very helpful to print my boarding pass for the flight home. However, I wish breakfast was offered for a longer period of time.

Posted by , from St. Louis, MO on Oct 24, 2018

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2 out of 5
Carpeting in room was filthy. Went out for the day small spill on nightstand still there upon return. The only thing maids do is make beds and change towels.

Posted by on Jun 20, 2018

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2 out of 5

Smoking Room when Non-Smoking Requested

Pros: Close to airport, stayed there a couple years ago and it was adequate or better then.
Cons: Add parking spaces. Attention to complete room condition.
Strong smell of cigarette smoke present, ash trays in what was supposed to be a non-smoking room, coffee package had been used with no coffee present, parking was overflow and difficult to find space, breakfast was disappointing. Facility is under construction, but most of the disappointing conditions were non-construction related.

Posted by , from VA on May 22, 2017

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1 out of 5

unpleasant stay

Pros: the woman at the front desk was kind
Location: it was close to the airport
the hotel lobby was undergoing renovations so there may be hope that the rooms will too. my room was outdated, it smelled of smoke, the clock in the room was off and couldn't be reset, the toilet ran all night, the air condition made a loud scream each time it kicked on, and there was a dead cockroach on the bedspread.

Posted by on Sep 2, 2016

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2 out of 5

Wouldn't stay here again

Pros: Nothing
Cons: parking, cleanliness, friendlier staff.
We arrived at 9:30pm after a long day of travel, only to find no one at the lobby desk. The lobby and breakfast area were being remodeled and the construction crew was working. The shuttle bus driver told us the guy working the front desk would be back soon. Not the warmest welcome. 15 minutes later he showed up and checked us in. The room was neat but not really clean.

Posted by on Jul 25, 2016

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4 out of 5

Amazing staff, under construction

The title says it all! Every staff member was nice and helpful. The hotel was under construction but we arrived about 8pm and left at 5am for an early flight so didn't experience any noise. Bonus: You can leave your car here for up to 21 days and they have a free shuttle to/from airport!

Posted by , from h on Jul 16, 2016

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About the Quality Inn & Suites Airport

Location 3100 Queen City Drive, Charlotte, NC 28208

Property Features

Quality Inn & Suites Airport offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served on weekends. A roundtrip airport shuttle is free (available on request). The business-friendly Quality Inn & Suites Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Charlotte hotel.

  • 127 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Airport offers 127 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekends from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • One child stays free
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Airport Charlotte
  • Quality Airport Charlotte
  • Quality Inn Suites Charlotte Airport
  • Quality & Suites Charlotte
  • Quality Inn & Suites Airport Hotel
  • Quality Inn & Suites Airport Charlotte
  • Quality Inn & Suites Airport Hotel Charlotte

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 8:30 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.