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"We stayed here for a long layover we had. The room was clean and cool. Beds were comfortable. Cracker Barrel was right across the parking lot for dinn ... " More

By a verified traveler on Fri 04 Aug 2023

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Hotel Description

Hotel near Charlotte Douglas Airport Overlook in Charlotte

Toddville Road stay

Your stay at this Toddville Road hotel places you within 3 miles (5 km) of Freedom Village Shopping Center and Carolinas Aviation Museum. Charlotte Douglas Airport Overlook and Bank of America Stadium are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59* Per night/room Oct 29 - Oct 30

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Airport ratings based on 20 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Airport

Everyone (17) Couples (1) Family (1)
4 out of 5
We stayed here for a long layover we had. The room was clean and cool. Beds were comfortable. Cracker Barrel was right across the parking lot for dinner. An airport shuttle was provided as well which was really nice. The guy that checked us in wasn’t very friendly but wasn’t rude either.

Posted by on Aug 4, 2023

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Comment from Hotel Management

Aug 9, 2023 by shyam verma

Thank you for choosing to stay with us during your layover. We're delighted to hear that you found our rooms clean and comfortable and that our location near Cracker Barrel was convenient for your dinner plans. We apologize if our check-in process did not meet your expectations in terms of friendliness, and we appreciate your feedback. We hope to have you back in the future and provide you with an even better experience. Safe travels!

5 out of 5
I loved that there was food in walking distance

Posted by on Jun 13, 2023

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Comment from Hotel Management

Jun 17, 2023 by shyam verma

Thank you for your positive review! We're glad to hear that you enjoyed the convenience of having food options within walking distance. Thank you for your positive feedback!

2 out of 5

Posted by on Apr 30, 2023

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Comment from Hotel Management

May 23, 2023 by shyam verma

We are sorry to hear that your stay with us did not meet your expectations. We take all feedback seriously and would like to extend our apologies for any inconvenience caused during your stay.We would be grateful if you could let us know what went wrong so that we can take steps to improve the experience for future guests. We value your feedback and hope to have the opportunity to make it right for you in the future.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.

5 out of 5
Quiet and safe

Posted by on Apr 20, 2023

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Comment from Hotel Management

May 1, 2023 by General Manager

Dear Wayne,At Quality Inn & Suites Charlotte, we strive to ensure our valued guests feel welcome, comfortable, and safe, so we're delighted that you got that from us on this occasion. We cannot wait to welcome you back, so please return soon for another memorable visit.

5 out of 5

Posted by on Feb 21, 2023

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4 out of 5

Posted by on Jan 29, 2023

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2 out of 5
Idid not likeHotel charging extra undisclosed Fee that was cery disappointing

Posted by on Oct 26, 2022

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Comment from Hotel Management

Oct 29, 2022 by General Manager

Thank you for taking the time to leave us your review, and we're sorry to hear that you didn't have a good time with us. Please know that no fees are included in the price found on third-party sites, and we're sorry for any confusion this caused. Regardless, we hope you'll come back and join us again in the future.

1 out of 5

Posted by on Jul 18, 2022

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5 out of 5

Posted by on Jun 2, 2022

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2 out of 5
Room interior was nice enough, showed signs of updating. Outside there were piles of trash -NO EXCUSE: GET A DUMPSTER!! Also, the highway noise and airplane noise made sleeping literally impossible - any soundproofing would be helpful.

Posted by on Feb 11, 2022

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Comment from Hotel Management

Feb 11, 2022 by General Manager

Dear Deborah, Thank you for taking a moment to share your thoughts on your recent trip. While we are glad you found our accommodations satisfactory, we apologize for any cleanliness or noise concerns you may have faced. Our team will be sure to address all of your feedback as we continue to improve, and we hope you will allow us another opportunity to show you the quality stay that we are capable of down the line.

About the Quality Inn & Suites Airport

Location 3100 Queen City Drive, Charlotte, NC 28208

Property Features

Quality Inn & Suites Airport offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Quality Inn & Suites Airport also features a vending machine, a garden, and coffee/tea in a common area. Self parking is free. Smoking is allowed in designated areas at this Charlotte hotel.

  • 127 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Airport offers 127 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Quality Inn & Suites Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in

Onsite parties or group events are strictly prohibited

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Grey water recycling system
  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Airport Charlotte
  • Quality Airport Charlotte
  • Quality Inn Suites Charlotte Airport
  • Quality & Suites Charlotte
  • Quality Inn & Suites Airport Hotel
  • Quality Inn & Suites Airport Charlotte
  • Quality Inn & Suites Airport Hotel Charlotte

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:30 AM to 8:30 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.