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At Hilton Charlotte University Place you'll be within a 10-minute walk of Shoppes at University Place and 1.8 km (1.1 mi) from University of North Carolina at Charlotte. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.
All 393 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, MP3 docks, and coffee/tea makers. Pillowtop beds and premium bedding invite a comfortable night's sleep. Additionally, room service, free newspapers, and safes are available.
At the hotel's own bar/lounge, you can stop for a drink. 20000 square feet (1800 square meters) of event facilities include 17 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available daily. There's also valet parking, along with the convenience of a free area shuttle.
Attractions within a 20-minute drive of this 3.5-star University Place hotel include Charlotte Motor Speedway and Bank of America Stadium.
Hilton Charlotte University Place ratings based on 28 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
2 out of 5
Location fit my needs. Experience was very poor
Room staff very poor at cleanliness. Food very poor ,yet high priced. Did not acknowledge any of my requests or concerns
Posted by Linda, from mn on Jul 9, 2017
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5 out of 5
I was very comfortable staying there.I am looking forward for another visit.
Posted by a verified traveler on Feb 14, 2017
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4 out of 5
Nice Hotel
Nice and clean hotel. the only gripes I have are that parking is pretty terrible and for some reason the A/C is loud and relatively ineffective.
Posted by a verified traveler on Sep 12, 2016
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Comment from Hotel Management
Sep 14, 2016
by Marieta
Dear Valued Guest,
Thank you for taking the time to give us your feedback from your recent stay. We were sorry to hear that our parking lot was full, but we do have 2 overflow lots and valet for your convenience. We are also in the process of fixing our HVAC units in order to offer a better product for our guests. We hope you consider staying with us again.
Best Regards,
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte University Place
4 out of 5
Close to UNC - Charlotte
Pros:location
Cons:The bathroom was a bit small.
Location:UNC, Charlotte & downtown (they call it Uptown) are close. There are tons of shops, restaurants, & sights to see in the area.
We stayed for 2 nights during a college visit. The hotel is extremely convenient to the UNC - Charlotte campus. During our first night, the guests in the room next door were making quite a ruckus. They were singing and laughing at the top of their lungs. Another guest further down the hall actually opened his door and hollered down the hall for them to keep quiet. Well, of course, that didn't work. I called the front desk. In less than 5 minutes, security was in our hall. They checked in with me (because I had made the complaint) and immediately took care of the problem. The food from room service and the restaurant dining were very good. The staff in the restaurant, the little coffee shop, and the front desk were all friendly and nice. The pool was lovely, but it doesn't have much shade if that's something you're looking for. If you like a sunny pool, this one's for you! (I prefer a bit more shade.) Check in and check out were both simple and quick. I think the hotel was a good value.
Posted by a verified traveler on Aug 31, 2016
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Comment from Hotel Management
Sep 14, 2016
by Marieta
Dear Valued Guest,
Thank you for your 5-Star review of your recent stay. I was sorry to hear about the noise disturbance you experienced with by other guests. We have a no partying policy in our hotel and I was disheartened to hear that they did not adhere to our policy. However, I was glad that security was able to come up and quiet them down.
We were glad to hear you enjoyed the restaurant and University Cafe, featuring Starbucks coffee and the pool and cabana area. We were delighted to hear our staff met and exceeded your expectations. We look forward to seeing you again the future.
Best Regards,
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte University Place
5 out of 5
Very nice,Beautiful view,and WE Loved it.
Pros:Beautiful! Awesome! Great Location.
Cons:Free Continental Breakfast
Location:Great Location all things at your finger tips.
WE enjoyed the lake view. The kids loved the area and was very pleased with all the amenities. The area was safe and clean. We over all Loved every minute.Thanks a bunch.
Posted by Trone, from Va. on Sep 22, 2015
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Comment from Hotel Management
Oct 2, 2015
by Marieta
Thank you for your 5-STAR REVIEW!! We are glad to hear that our staff made you feel welcome. We hope that you come back to visit our brand new Edgewater Restaurant Bar & Grill and try our new menu items.
Very truly yours,
David Schaum | General Manager
Marieta Bryan | Guest Loyalty Manager
5 out of 5
Gretat hotel beautiful scenery of surrounding city
Great experience will return for future stay in Charlotte
Posted by a verified traveler on Sep 21, 2015
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Comment from Hotel Management
Nov 14, 2015
by Marieta
Dear Valued Guest,
Thank you for taking the time to give us your positive review and giving us a 5-STAT Review. We were delighted to hear that you had a wonderful experience with us. To enhance your experience, we have now installed our Digital Key readers, and if you sign up with Hilton Honors, you can use our e-Check-in and have the option to receive your Digital Key to your cell phone and by-pass the front desk and go straight to your room. We are excited about this new program. We hope you give it a try.
Warm Regards,
David Schaum | General Manager
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte University Place
5 out of 5
Nice hotel experience for newcomers
We are relocating to NC from NY. Enjoyed our stay and atmosphere
Posted by eric, from nj on Sep 7, 2015
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Comment from Hotel Management
Sep 15, 2015
by Marieta
Thank you for your 5-STAR REVIEW!! We are so glad that you are moving to the Carolinas. Much warmer here and we would love to give you some brochures on tours our beautiful Charlotte has to offer. We appreciate the positive feedback.
Very truly yours,
David Schaum | General Manager
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte University Place
3 out of 5
Nice view!
I had just checked out of another hotel across the street. The Hilton is upscale!
I was attending a family member's wedding.
I was surprised that our room was rather small and it did not include breakfast.
Mr. Jeremiah, Front Desk Mgr. was gracious and accommodating.
Posted by Rev., from Florida on Aug 26, 2015
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Comment from Hotel Management
Sep 15, 2015
by Marieta
Dear Valued Guest,
Thank you for your taking the time to give us your review from your recent stay. We were glad you enjoyed your stay and that Jeremiah made you feel welcome. We are proud to announce our brand new Edgewater Restaurant! Please come visit us again and try out our new menu items. We appreciate the positive feedback.
Very truly yours,
David Schaum | General Manager
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte University Place
5 out of 5
Hotel was convieniantly located to the University,and the racetrack.We toured several of the local Nascar shops and it was a pleasure to come "home " to this hotel.
Posted by a verified traveler on Apr 1, 2015
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Comment from Hotel Management
Jul 28, 2015
by Marieta
Dear Valued Guest,
Thank you for your 5-STAR Review of your recent stay. We were glad to hear we met and exceeded your expectations and that our hotel is conveniently located to the NASCAR racetrack. We look forward to you continuing to choose the Hilton Charlotte University Place as your must stay location.
Very truly yours,
David Schaum | General Manager
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte University Place
5 out of 5
A nice stay and an enjoyable one.
Pros:Close restaurants, Quiet
Would recommend this hotel to anyone traveling to the Charlotte area for any reason
Posted by globul, from myrtle beach sc on Jan 9, 2013
Hilton Charlotte University Place offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Event space at this hotel measures 20000 square feet (1800 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Charlotte University Place. A free area shuttle within 5 mi is available. Self parking is free. This 3.5-star Charlotte hotel is smoke free.
393 guestrooms or units
12 levels
20000 sq ft of conference space
1800 sq m of conference space
Dining venue
Bar or lounge
Coffee shop
Business center (24 hours)
Conference facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family Property
Free WiFi
Rollaway/extra beds available
Free area shuttle
Playground on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Valet parking (surcharge)
Transport
Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (23.8 km / 14.8 mi)
Property shuttles: Free area shuttle within 5 mi
Parking: Free self parking; valet parking available for a surcharge
Room Amenities
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Pillowtop beds
MP3 dock
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Cribs available
Rollaway beds available
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily.
Hilton Charlotte University Place has a restaurant on site.
An outdoor splash pool overlooks the lake. The fitness center contains treadmills, exercise bikes, and stair machines. A playground is also on site. A jogging path and a boardwalk circle the lake. The Highland Creek Golf Club, three miles away, offers an 18-hole championship course designed by Clifton, Ezell, & Clifton. It's considered the best and most challenging public course in the Charlotte area. Bicycling and hiking trails are available at Reedy Creek Park, two miles away. The recreational activities listed below are available either on site or near the hotel; fees may apply.
Playground on site
Golfing nearby
Hiking/biking trails nearby
Accessibility
If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.
Accessible bathroom
Roll-in shower
In-room accessibility
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available.
Cribs (infant beds) are available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
