4.4 out of 5

"I was very comfortable staying there.I am looking forward for another visit. " More

By a verified traveler on Tue 14 Feb 2017

Enter dates to see availability

Hotel Description

At Hilton Charlotte University Place you'll be within a 10-minute walk of Shoppes at University Place and 1.8 km (1.1 mi) from University of North Carolina at Charlotte. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 393 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, MP3 docks, and coffee/tea makers. Pillowtop beds and premium bedding invite a comfortable night's sleep. Additionally, room service, free newspapers, and safes are available.

At the hotel's own bar/lounge, you can stop for a drink. 20000 square feet (1800 square meters) of event facilities include 17 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available daily. There's also valet parking, along with the convenience of a free area shuttle.

Attractions within a 20-minute drive of this 3.5-star University Place hotel include Charlotte Motor Speedway and Bank of America Stadium.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119 per night

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Charlotte University Place ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
2 out of 5

Location fit my needs. Experience was very poor

Room staff very poor at cleanliness. Food very poor ,yet high priced. Did not acknowledge any of my requests or concerns

Posted by , from mn on Jul 9, 2017

Was this review helpful to you?
5 out of 5
I was very comfortable staying there.I am looking forward for another visit.

Posted by on Feb 14, 2017

Was this review helpful to you?
4 out of 5

Nice Hotel

Nice and clean hotel. the only gripes I have are that parking is pretty terrible and for some reason the A/C is loud and relatively ineffective.

Posted by on Sep 12, 2016

Was this review helpful to you?
Comment from Hotel Management

Sep 14, 2016 by Marieta

Dear Valued Guest, Thank you for taking the time to give us your feedback from your recent stay. We were sorry to hear that our parking lot was full, but we do have 2 overflow lots and valet for your convenience. We are also in the process of fixing our HVAC units in order to offer a better product for our guests. We hope you consider staying with us again. Best Regards, Marieta Bryan | Guest Loyalty Manager Hilton Charlotte University Place

4 out of 5

Close to UNC - Charlotte

Pros: location
Cons: The bathroom was a bit small.
Location: UNC, Charlotte & downtown (they call it Uptown) are close. There are tons of shops, restaurants, & sights to see in the area.
We stayed for 2 nights during a college visit. The hotel is extremely convenient to the UNC - Charlotte campus. During our first night, the guests in the room next door were making quite a ruckus. They were singing and laughing at the top of their lungs. Another guest further down the hall actually opened his door and hollered down the hall for them to keep quiet. Well, of course, that didn't work. I called the front desk. In less than 5 minutes, security was in our hall. They checked in with me (because I had made the complaint) and immediately took care of the problem. The food from room service and the restaurant dining were very good. The staff in the restaurant, the little coffee shop, and the front desk were all friendly and nice. The pool was lovely, but it doesn't have much shade if that's something you're looking for. If you like a sunny pool, this one's for you! (I prefer a bit more shade.) Check in and check out were both simple and quick. I think the hotel was a good value.

Posted by on Aug 31, 2016

Was this review helpful to you?
Comment from Hotel Management

Sep 14, 2016 by Marieta

Dear Valued Guest, Thank you for your 5-Star review of your recent stay. I was sorry to hear about the noise disturbance you experienced with by other guests. We have a no partying policy in our hotel and I was disheartened to hear that they did not adhere to our policy. However, I was glad that security was able to come up and quiet them down. We were glad to hear you enjoyed the restaurant and University Cafe, featuring Starbucks coffee and the pool and cabana area. We were delighted to hear our staff met and exceeded your expectations. We look forward to seeing you again the future. Best Regards, Marieta Bryan | Guest Loyalty Manager Hilton Charlotte University Place

5 out of 5

Very nice,Beautiful view,and WE Loved it.

Pros: Beautiful! Awesome! Great Location.
Cons: Free Continental Breakfast
Location: Great Location all things at your finger tips.
WE enjoyed the lake view. The kids loved the area and was very pleased with all the amenities. The area was safe and clean. We over all Loved every minute.Thanks a bunch.

Posted by , from Va. on Sep 22, 2015

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2015 by Marieta

Thank you for your 5-STAR REVIEW!! We are glad to hear that our staff made you feel welcome. We hope that you come back to visit our brand new Edgewater Restaurant Bar & Grill and try our new menu items. Very truly yours, David Schaum | General Manager Marieta Bryan | Guest Loyalty Manager

5 out of 5

Gretat hotel beautiful scenery of surrounding city

Great experience will return for future stay in Charlotte

Posted by on Sep 21, 2015

Was this review helpful to you?
Comment from Hotel Management

Nov 14, 2015 by Marieta

Dear Valued Guest, Thank you for taking the time to give us your positive review and giving us a 5-STAT Review. We were delighted to hear that you had a wonderful experience with us. To enhance your experience, we have now installed our Digital Key readers, and if you sign up with Hilton Honors, you can use our e-Check-in and have the option to receive your Digital Key to your cell phone and by-pass the front desk and go straight to your room. We are excited about this new program. We hope you give it a try. Warm Regards, David Schaum | General Manager Marieta Bryan | Guest Loyalty Manager Hilton Charlotte University Place

5 out of 5

Nice hotel experience for newcomers

We are relocating to NC from NY. Enjoyed our stay and atmosphere

Posted by , from nj on Sep 7, 2015

Was this review helpful to you?
Comment from Hotel Management

Sep 15, 2015 by Marieta

Thank you for your 5-STAR REVIEW!! We are so glad that you are moving to the Carolinas. Much warmer here and we would love to give you some brochures on tours our beautiful Charlotte has to offer. We appreciate the positive feedback. Very truly yours, David Schaum | General Manager Marieta Bryan | Guest Loyalty Manager Hilton Charlotte University Place

3 out of 5

Nice view!

I had just checked out of another hotel across the street. The Hilton is upscale! I was attending a family member's wedding. I was surprised that our room was rather small and it did not include breakfast. Mr. Jeremiah, Front Desk Mgr. was gracious and accommodating.

Posted by , from Florida on Aug 26, 2015

Was this review helpful to you?
Comment from Hotel Management

Sep 15, 2015 by Marieta

Dear Valued Guest, Thank you for your taking the time to give us your review from your recent stay. We were glad you enjoyed your stay and that Jeremiah made you feel welcome. We are proud to announce our brand new Edgewater Restaurant! Please come visit us again and try out our new menu items. We appreciate the positive feedback. Very truly yours, David Schaum | General Manager Marieta Bryan | Guest Loyalty Manager Hilton Charlotte University Place

5 out of 5
Hotel was convieniantly located to the University,and the racetrack.We toured several of the local Nascar shops and it was a pleasure to come "home " to this hotel.

Posted by on Apr 1, 2015

Was this review helpful to you?
Comment from Hotel Management

Jul 28, 2015 by Marieta

Dear Valued Guest, Thank you for your 5-STAR Review of your recent stay. We were glad to hear we met and exceeded your expectations and that our hotel is conveniently located to the NASCAR racetrack. We look forward to you continuing to choose the Hilton Charlotte University Place as your must stay location. Very truly yours, David Schaum | General Manager Marieta Bryan | Guest Loyalty Manager Hilton Charlotte University Place

5 out of 5

A nice stay and an enjoyable one.

Pros: Close restaurants, Quiet
Would recommend this hotel to anyone traveling to the Charlotte area for any reason

Posted by , from myrtle beach sc on Jan 9, 2013

Was this review helpful to you?

About the Hilton Charlotte University Place

Location 8629 J M Keynes Dr, Charlotte, NC 28262

Property Features

Hilton Charlotte University Place offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Event space at this hotel measures 20000 square feet (1800 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Charlotte University Place. A free area shuttle within 5 mi is available. Self parking is free. This 3.5-star Charlotte hotel is smoke free.

  • 393 guestrooms or units
  • 12 levels
  • 20000 sq ft of conference space
  • 1800 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Rollaway/extra beds available
  • Free area shuttle
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (23.8 km / 14.8 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Hilton Charlotte University Place has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor splash pool overlooks the lake. The fitness center contains treadmills, exercise bikes, and stair machines. A playground is also on site. A jogging path and a boardwalk circle the lake. The Highland Creek Golf Club, three miles away, offers an 18-hole championship course designed by Clifton, Ezell, & Clifton. It's considered the best and most challenging public course in the Charlotte area. Bicycling and hiking trails are available at Reedy Creek Park, two miles away. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Charlotte University Place
  • Hilton Hotel Charlotte University Place
  • Charlotte Hilton
  • Hilton Charlotte University Place Hotel Charlotte
  • Hilton Hotel Charlotte
  • Hilton Charlotte University Place Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.