Skip to main content
Beginning of main content
 Charlotte •1 Room
 Charlotte • 1 Room
Book online or call 1-855-214-3079 Phone Number

Hilton Charlotte University Place

3.5-star property
8629 J M Keynes Dr, Charlotte, NC 1-855-201-7819
4.6 out of 5
Wonderful!
See all 19 travelocity Reviews

"The wife and I were pleased to have staid here twice and have no complaints. " More

By a verified traveler on Mon 22 May 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

3.5-star hotel near University of North Carolina at Charlotte, connected to a shopping center

University Place stay

With a stay at this University Place hotel, you'll be within 2 miles (3 km) of University of North Carolina at Charlotte and 6 miles (10 km) of Charlotte Motor Speedway. Concord Mills is within 6 miles (10 km) and Bank of America Stadium is within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$127* Per night/room Oct 22 - Oct 23

Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Charlotte University Place ratings based on 19 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Charlotte University Place

Everyone (11) Couples (4) Family (4)
5 out of 5
The wife and I were pleased to have staid here twice and have no complaints.

Posted by on May 22, 2023

Was this review helpful to you?
5 out of 5
Nice stay! Wonderful check in!

Posted by on Apr 10, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 16, 2023 by Craig S

Thank you for your recent visit and for your feedback! It was a pleasure having you stay with us, and we appreciate you taking the time to share your experience at our hotel! We strive to provide an exceptional experience and we are delighted when our efforts are recognized. We look forward to welcoming you back during your next visit to Charlotte!

5 out of 5
Friendly patient staff. Bed was very comfortable. Quiet.

Posted by on Feb 26, 2023

Was this review helpful to you?
Comment from Hotel Management

Feb 27, 2023 by Reanna

Thank you for your recent visit and for your feedback! It was a pleasure having you stay with us, and we appreciate you taking the time to share your experience at our hotel! We strive to provide an exceptional experience and we are delighted when our efforts are recognized. We look forward to welcoming you back during your next visit to Charlotte!

5 out of 5

Posted by on Feb 12, 2023

Was this review helpful to you?
Comment from Hotel Management

Mar 25, 2023 by Craig S

Thank you for your recent visit and for your feedback! It was a pleasure having you stay with us, and we appreciate you taking the time to share your experience at our hotel! We strive to provide an exceptional experience and we are delighted when our efforts are recognized. We look forward to welcoming you back during your next visit to Charlotte!

5 out of 5

Posted by on Dec 13, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 25, 2023 by Craig S

We appreciate you taking the time to share your experience with us. We appreciate your 5- Star ratings .Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

5 out of 5
I enjoyed my brief stay and would have stayed longer. The checking and checkout people were kind, respectful, and professional. I arrived ten minutes before the bar closed, and the bartender treated me well. The room was clean, but the next day when daylight came in the comforter looked dingy, yuck. The bathtub had a slightly slow drain and stains(yuck). I had two single tissues in my tissue box and no refill was provided. My toilet roll allowed me to use it once, then I opened a new one. Why not just throw that away??? Is money that tight? Anyway, I would stay again. They were super friendly, and it is a nice place to stay. It does need a tiny bit of upgrading to the baseboards. The TV had a very good picture.

Posted by on Nov 21, 2022

Was this review helpful to you?
5 out of 5

Posted by on Apr 27, 2022

Was this review helpful to you?
3 out of 5
Friendly staff but expected more from a Hilton property

Posted by on Jul 19, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 20, 2021 by Adam Brovarone

Dear Anonymous, Thank you for your recent stay. It was a pleasure having you and we appreciate you taking the time to share your experience at our hotel! We would love to hear more about your stay on how we could improve as we strive to provide an exceptional experience for our guests. Again, thank you for choosing to stay with us, and we look forward to hearing from you as to how we can improve our services. Best regards, Adam Brovarone Assistant Front Office Manager

4 out of 5
Hotel is ready for updates to common areas like hallways but the room was nice and comfortable. We were awakened by extremely rude and loud neighbors about 1:00 AM and again at 7:00 AM which is not the hotel’s fault but the walls must be pretty thin. Overall, it’s a nice enough hotel but a bit overpriced for sure.

Posted by on May 16, 2021

Was this review helpful to you?
Comment from Hotel Management

May 16, 2021 by Adam Brovarone

Good afternoon, Thank you very much for staying with us and for taking the time to leave feedback. I'm very glad to hear that the room was comfortable for you and am happy to say that we are doing a cosmetic renovation of our bathrooms to create more space and brighten up the rooms. I sincerely apologize about the inconsiderate neighbors you had. Our security team follows up thoroughly with each noise issue and tries their best to calm the noise down. We greatly appreciate you staying with us and hope to have see you again soon! Have a wonderful day. Best regards, Adam Brovarone Assistant Front Office Manager

4 out of 5
Nice hotel and nice rooms. Restaurant was closed and We didnt realize that - but otherwise all good.

Posted by on Feb 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Feb 28, 2021 by Adam Brovarone

Good morning, I'm very glad you enjoyed your stay with us and we appreciate you staying with us! I'm very happy you enjoyed your room and our hotel and I do apologize for Edgewater Bar and Grill being closed. We are just as excited to get it back open as you are! Hopefully next time you book with us it will be open. Thank you again for staying with us at the Hilton Charlotte University Place and have a great weekend! Best regards, Adam Brovarone Front Office Supervisor

About the Hilton Charlotte University Place

Location 8629 J M Keynes Dr, Charlotte, NC 28262

Property Features

Hilton Charlotte University Place offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 17 meeting rooms. Event space at this hotel measures 20000 square feet (1800 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Charlotte University Place. A free area shuttle within 5 miles is available. Free self parking is available.

  • 393 guestrooms or units
  • 12 levels
  • 20000 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Metro station: JW Clay Boulevard /UNC Charlotte Station (0.8 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.

Hilton Charlotte University Place has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

This property uses a grey water recycling system

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Charlotte University Place
  • Hilton Hotel Charlotte University Place
  • Charlotte Hilton
  • Hilton Charlotte University Place Hotel Charlotte
  • Hilton Hotel Charlotte
  • Hilton Charlotte University Place Hotel
  • Hilton Charlotte University
  • Hilton Charlotte University Place Hotel
  • Hilton Charlotte University Place Charlotte
  • Hilton Charlotte University Place Hotel Charlotte

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Charlotte-Hotels-Hilton-Charlotte-University-Place.h5442-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Charlotte-Hotels-Hilton-Charlotte-University-Place.h5442-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Charlotte-Hotels-Hilton-Charlotte-University-Place.h5442-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.