For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
With a stay at this SouthPark hotel, you'll be within half a mile (1 km) of SouthPark Mall and 2 miles (3 km) of Phillips Place. Park Road Park and Charlotte Nature Museum are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.
Comfy beds, WiFi
The 264 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Smart TVs come with satellite channels, and other amenities include WiFi and iPod docks.
Renaissance Charlotte SouthPark ratings based on 13 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Renaissance Charlotte SouthPark
Everyone (7)
5 out of 5
Posted by a verified traveler on Nov 29, 2020
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5 out of 5
Posted by a verified traveler on Jul 12, 2020
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5 out of 5
Perfect location for my visit to physician in Charlotte. Very nice facility and staff, will stay again when I return later this year.
Posted by a verified traveler on Nov 1, 2019
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5 out of 5
Newly renovated room... very updated and modern!!! Awesome.. hotel is BEAUTIFUL, from the exterior to the lobby to the room ... jaw dropping.
Posted by a verified traveler on Jul 15, 2019
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3 out of 5
Wi-Fi charge needs to be dropped,
Pros:Location
Cons:Drop charge for Wi-Fi and get a system that actually works,
Hotel not only charges 12 to 15 dollars per day for wi-fi but it often doesn’t work after you pay for it,
Posted by Jim, from Chattanooga on Nov 20, 2017
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5 out of 5
A pampered experience
Upon arrival, the staff immediately made us feel welcomed. The hotel smelled wonderfully clean and the atmosphere was warm and inviting. During the day, the ground floor was lively and seemed to invite adventure at every turn. At night, it was calm and quiet. We did not hear another party/resident at any moment that we were inside of our room.
Our room did not have a microwave in it, but upon request it was delivered within minutes (even though there was only one elevator working at the time). I suspect that the staff member carried the microwave up three flights of stairs at just after 11:00 PM. The television had internet capability which we did use and had no complaints about (the connection was strong enough that we got the picture quality we were used to at home, if not better). The ice and vending were fully functional on our floor, as were the amenities provided in the room (hair dryer, iron, lamps, etc). Furthermore, the room and the hotel were absolutely gorgeous in appearance. Our room was equipped with beautiful hardwood floors at the entrance, clean carpet throughout the rest of the room, and an earthy marble sink in the bathroom. The hotel patio (located in the center of the hotel) contained ample sitting areas equipped with couches surrounding "fire on glass" pits that would be lit during the evening. Overall, I would not have changed a thing about our stay and look forward to staying again soon.
Posted by Jessica on Mar 7, 2017
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5 out of 5
Excellent hotel in Charlotte, NC!
Pros:Cleanliness, comfort, amenities
My husband and I stayed here when we went to visit our grandchildren. We will definitely be back!
Posted by Sherry, from Maryland on Jun 13, 2016
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5 out of 5
Lovely experience!
This was our second stay here. Georgeous hotel in a great location. Excellent service- extremely accommodating. Very clean and comfortable. Will definitely return.
Posted by Elizabeth, from Mississippi on May 30, 2016
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3 out of 5
Overpriced for what we got.
Pros:Free Internet, Quiet, very clean
Cons:no free breakfast, not close to the interstate
The hotel and room were clean and the bed very comfortable. There were no immenities except for shampoo, free water in the lobby and coffee in the morning. For the money spent, it was disappointing.
Posted by 6027, from Metropolitan DC on Dec 27, 2012
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5 out of 5
A winner!
Fabulous hotel with located across from the mall. Hotel and room very clean. Staff friendly and atmosphere wonderful. Would recommend and plan on staying again when in Charlotte.
Posted by visitinglauren, from Syracuse, NY, USA on Dec 10, 2012
Renaissance Charlotte SouthPark offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 8701 square feet (808 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Renaissance Charlotte SouthPark. Self parking is free. This 4-star Charlotte hotel is smoke free.
1 building
264 guestrooms or units
7 levels
8701 sq ft of conference space
808 sq m of conference space
Built in 1989
Dining venue
Bar or lounge
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Front-desk safe
Concierge
Wedding services available
Library
Gift shop
Newspapers in lobby (free)
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Free self parking
, Valet parking (surcharge)
Transport
Parking: Free self parking; valet parking available for a surcharge
Room Amenities
Renaissance Charlotte SouthPark offers 264 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2015.
Separate bedroom
Sitting area
Pillowtop beds
IPod dock
In-room dining (limited hours)
Smart television
Satellite channels
Premium channels
Netflix
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Bathtub or shower
Cribs (free)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Flagstones - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Bar At Flagstones - This bar specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Sailing nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible van parking
Braille or raised signage
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 75 per accommodation, per stay
Only dogs are allowed
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Masks are compulsory at the property
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 15.00 and USD 20.00 per person (approximately)
Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
Valet parking fee: USD 15 per day
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Charlotte Renaissance
Charlotte Renaissance SouthPark
Renaissance Charlotte
Renaissance Charlotte SouthPark
Renaissance SouthPark
Renaissance SouthPark Charlotte
Renaissance SouthPark Hotel
Renaissance SouthPark Hotel Charlotte
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Charlotte
Renaissance Charlotte SouthPark Hotel Charlotte
You should know
Pool access available from 6 AM to 11 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Renaissance Charlotte SouthPark is home to Flagstones, which features American cuisine.
This hotel offers free self parking. Valet parking is available for USD 15 per day.
Renaissance Charlotte SouthPark is 11.6 mi (19-min drive) away from the Charlotte-Douglas International Airport (CLT) airport, the closest popular airport to the property.
Renaissance Charlotte SouthPark features an indoor pool. Guests can enjoy pool access from 6 AM to 11 PM.
There are no spa services available at this hotel.
Free breakfast isn't provided at Renaissance Charlotte SouthPark, but buffet breakfast is offered for a fee of between USD 15.00 and USD 20.00 per person. It's available every day from 6:00 AM to 10:00 AM.
Check-in is from 4 PM - midnight.
Airport shuttle services are not available at Renaissance Charlotte SouthPark.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
