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4.6 out of 5

"Perfect location for my visit to physician in Charlotte. Very nice facility and staff, will stay again when I return later this year. " More

By a verified traveler on Fri 01 Nov 2019

Hotel Description

4-star hotel near SouthPark Mall

In suburbs

With a stay at this SouthPark hotel, you'll be within half a mile (1 km) of SouthPark Mall and 2 miles (3 km) of Phillips Place. Park Road Park and Charlotte Nature Museum are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Comfy beds, WiFi

The 264 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Smart TVs come with satellite channels, and other amenities include WiFi and iPod docks.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$136* Per night/room May 21 - May 22

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Charlotte SouthPark ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Charlotte SouthPark

Everyone (7)
5 out of 5

Posted by on Nov 29, 2020

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5 out of 5

Posted by on Jul 12, 2020

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5 out of 5
Perfect location for my visit to physician in Charlotte. Very nice facility and staff, will stay again when I return later this year.

Posted by on Nov 1, 2019

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5 out of 5
Newly renovated room... very updated and modern!!! Awesome.. hotel is BEAUTIFUL, from the exterior to the lobby to the room ... jaw dropping.

Posted by on Jul 15, 2019

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3 out of 5

Wi-Fi charge needs to be dropped,

Pros: Location
Cons: Drop charge for Wi-Fi and get a system that actually works,
Hotel not only charges 12 to 15 dollars per day for wi-fi but it often doesn’t work after you pay for it,

Posted by , from Chattanooga on Nov 20, 2017

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5 out of 5

A pampered experience

Upon arrival, the staff immediately made us feel welcomed. The hotel smelled wonderfully clean and the atmosphere was warm and inviting. During the day, the ground floor was lively and seemed to invite adventure at every turn. At night, it was calm and quiet. We did not hear another party/resident at any moment that we were inside of our room. Our room did not have a microwave in it, but upon request it was delivered within minutes (even though there was only one elevator working at the time). I suspect that the staff member carried the microwave up three flights of stairs at just after 11:00 PM. The television had internet capability which we did use and had no complaints about (the connection was strong enough that we got the picture quality we were used to at home, if not better). The ice and vending were fully functional on our floor, as were the amenities provided in the room (hair dryer, iron, lamps, etc). Furthermore, the room and the hotel were absolutely gorgeous in appearance. Our room was equipped with beautiful hardwood floors at the entrance, clean carpet throughout the rest of the room, and an earthy marble sink in the bathroom. The hotel patio (located in the center of the hotel) contained ample sitting areas equipped with couches surrounding "fire on glass" pits that would be lit during the evening. Overall, I would not have changed a thing about our stay and look forward to staying again soon.

Posted by on Mar 7, 2017

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5 out of 5

Excellent hotel in Charlotte, NC!

Pros: Cleanliness, comfort, amenities
My husband and I stayed here when we went to visit our grandchildren. We will definitely be back!

Posted by , from Maryland on Jun 13, 2016

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5 out of 5

Lovely experience!

This was our second stay here. Georgeous hotel in a great location. Excellent service- extremely accommodating. Very clean and comfortable. Will definitely return.

Posted by , from Mississippi on May 30, 2016

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3 out of 5

Overpriced for what we got.

Pros: Free Internet, Quiet, very clean
Cons: no free breakfast, not close to the interstate
The hotel and room were clean and the bed very comfortable. There were no immenities except for shampoo, free water in the lobby and coffee in the morning. For the money spent, it was disappointing.

Posted by , from Metropolitan DC on Dec 27, 2012

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5 out of 5

A winner!

Fabulous hotel with located across from the mall. Hotel and room very clean. Staff friendly and atmosphere wonderful. Would recommend and plan on staying again when in Charlotte.

Posted by , from Syracuse, NY, USA on Dec 10, 2012

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About the Renaissance Charlotte SouthPark

Location 5501 Carnegie Blvd, Charlotte, NC 28209

Property Features

Renaissance Charlotte SouthPark offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 8701 square feet (808 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Renaissance Charlotte SouthPark. Self parking is free. This 4-star Charlotte hotel is smoke free.

  • 1 building
  • 264 guestrooms or units
  • 7 levels
  • 8701 sq ft of conference space
  • 808 sq m of conference space
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Renaissance Charlotte SouthPark offers 264 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2015.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Flagstones - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

The Bar At Flagstones - This bar specializes in American cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 20.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 15 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Renaissance
  • Charlotte Renaissance SouthPark
  • Renaissance Charlotte
  • Renaissance Charlotte SouthPark
  • Renaissance SouthPark
  • Renaissance SouthPark Charlotte
  • Renaissance SouthPark Hotel
  • Renaissance SouthPark Hotel Charlotte
  • Renaissance Charlotte SouthPark Hotel
  • Renaissance Charlotte SouthPark Hotel
  • Renaissance Charlotte SouthPark Charlotte
  • Renaissance Charlotte SouthPark Hotel Charlotte

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.