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Embassy Suites Hotel Charlotte

3.5-star property
4800 S Tryon St, Charlotte, NC 1-855-201-7819

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4.3 out of 5
Very good!
See all 56 Travelocity Reviews

"There was a 50.00 dollar incidental for room service which was charge up front for each day stay which I was not aware of prior to my stay. Overall, e ... " More

By a verified traveler on Mon 29 Jan 2018

Points Of Interest

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Hotel Description

3.5-star hotel near Billy Graham Library

In Charlotte

You'll find Billy Graham Library and Charlotte Regional Farmers Market within 2 miles (3 km) of this hotel. York Road Community Park and Renaissance Park are also within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and free airport shuttle. Enjoy the fitness center and free perks like cooked-to-order breakfast and free self parking.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 274 guestrooms also offer MP3 docks and LCD TVs with satellite channels. WiFi, wired Internet, and refrigerators are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$129* Per night/room Oct 25 - Oct 26

King, Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Premium Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking (Conference)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Hotel Charlotte ratings based on 56 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Hotel Charlotte

Everyone (18) Couples (3)
5 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Kevin

Thanks for your rating!

3 out of 5

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 17, 2019 by Kevin

Hi, Thanks for taking time to post your rating. We appreciate the feedback!

4 out of 5
Room door was stuck. Elevators slow. Food was meh. But staff was amazing and the room had lots of amenities. Very spacious

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by Kevin

Hi, Thanks very much for your comments and please accept my apology for the issues. I hope you will give us another chance when you return to Charlotte!

5 out of 5
I liked that the staff was friendly and assist when needed even though they had 3 big events going on at the hotel which was very busy.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 3, 2019 by Kevin - GM

Thanks so much for your feedback. I'm happy you enjoyed your stay with us over such a busy weekend!

5 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Kevin - GM

Thanks for your rating!

1 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 15, 2019 by Kevin - GM

We appreciate you posting your rating but am sorry we seemed to have fallen short with your experience. We hope you will try us again.

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 6, 2019 by Kevin - GM

Thank you for choosing our hotel!

4 out of 5

Posted by on Mar 4, 2019

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Comment from Hotel Management

Apr 23, 2019 by Kevin

Thank you!

5 out of 5
This is my second stay here and I’ve stayed once before and had to come back! Everyone is amazing here..the staff are so helpful and nice. Wanda at breakfast is my favorite. She’s so happy, sweet, and always smiling and singing. She makes your day. Not to mention the food is the best breakfast ever. Love everyone here and all the things they have available. Had some food delivered by room service and it was so good. Will be back a lot in the future.

Posted by on Feb 28, 2019

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Comment from Hotel Management

Apr 23, 2019 by Kevin

Thanks so much for your great review! We're thrilled you enjoyed your stay and happy you plan to be back! Take care

5 out of 5

Posted by on Jan 27, 2019

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About the Embassy Suites Hotel Charlotte

Location 4800 S Tryon St, Charlotte, NC 28217

Property Features

Embassy Suites Hotel Charlotte offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. The business-friendly Embassy Suites Hotel Charlotte also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. A complete renovation of Embassy Suites Hotel Charlotte was completed in 2016. This 3.5-star Charlotte hotel is smoke free.

  • 274 guestrooms or units
  • 7 levels
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (11.9 km / 7.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Embassy Suites Hotel Charlotte offers 274 air-conditioned accommodations with MP3 docking stations and safes. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites Hotel Charlotte has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Charlotte
  • Embassy Suites Hotel Charlotte
  • Embassy Suites Charlotte
  • Embassy Suites Hotel Charlotte Hotel
  • Embassy Suites Hotel Charlotte Charlotte
  • Embassy Suites Hotel Charlotte Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.