See all properties

The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Family-friendly 5-star hotel near The Amp Ballantyne

Choose dates to view prices

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

View from property
Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Lobby
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪8 min walk‬
  • SouthPark Mall
    ‪14 min drive‬
  • Carowinds Theme Park
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Balcony

  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View

  • Park view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View

  • Park view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Balcony

  • 355.8 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Park View

View from room

Grand Room, 1 King Bed, Balcony, Park View

  • Park view
  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

Presidential Suite, 1 King Bed, Balcony, Park View | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, 1 King Bed, Balcony, Park View

  • Park view
  • 1195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

55-inch LED TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Balcony, Park View

  • Park view
  • 796.5 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Balcony, Park View

  • Park view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

  • Park view
  • 355.2 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Cottage, 4 Bedrooms, Balcony

  • 3671 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 354 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

View from room

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

  • Park view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

View from room

Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

  • Park view
  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View (Hearing Accessible)

  • Park view
  • 354 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

  • Park view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

  • Park view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
View from property

Renaissance Charlotte SouthPark

SouthPark
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,004 reviews
The price is $195
$169 nightly
$195 total
Total includes taxes and fees
May 25 - May 26
Renaissance Charlotte SouthPark

About the neighborhood

Charlotte

Ballantyne stay.With a stay at this Ballantyne hotel, you'll be within half a mile (1 km) of The Amp Ballantyne and 9 miles (15 km) of SouthPark Mall. Carowinds Theme Park is within 12 miles (20 km) and Discovery Place is within 16 miles (25 km).

What's nearby

  • The Amp Ballantyne - 8 min walk - 0.5 miles
  • Carolina Place - 7 min drive - 4.6 miles
  • Quail Hollow Club - 10 min drive - 6.1 miles
  • SouthPark Mall - 14 min drive - 8.3 miles
  • Carowinds Theme Park - 18 min drive - 9.5 miles

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Bad Daddy's - ‬4 min walk
  • ‪Libretto's Pizzeria - ‬2 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Duckworth's Grill & Taphouse Ballantyne - ‬8 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Family-friendly 5-star hotel near The Amp Ballantyne
As a guest of The Ballantyne, A Luxury Collection Hotel, Charlotte, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

29 meeting rooms and coworking spaces are available. Event space at this hotel measures 6230 square feet (579 square meters) and includes a conference center. A seasonal outdoor pool, a sauna, and a terrace are also featured at the luxury The Ballantyne, A Luxury Collection Hotel, Charlotte. A free area shuttle within 1 miles is available. Self parking and valet parking are free.

This 5-star Charlotte hotel is smoke free.

  • 244 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 bars or lounges
  • Meeting rooms
  • 6230 sq ft of conference space
  • 579 sq m of conference space
  • Built in 2001
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Outdoor pool

JW Marriott Charlotte

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 780 reviews
$262 nightly
The price is $302
May 25 - May 26
Total includes taxes and fees
JW Marriott Charlotte

Property amenities

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

How close is The Ballantyne, A Luxury Collection Hotel, Charlotte to the airport?

The Ballantyne, A Luxury Collection Hotel, Charlotte is 19.2 mi (21-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of May 12, 2025, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on May 26, 2025 start from $260.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have an airport shuttle?

Airport shuttle services are not available at The Ballantyne, A Luxury Collection Hotel, Charlotte.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte offer free breakfast?

Free breakfast isn’t offered at The Ballantyne, A Luxury Collection Hotel, Charlotte, but continental breakfast is offered for a fee of between USD 14 and 40 for adults, USD 6 and 15 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 1:00 PM.

Is there a casino at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, there is no casino at this hotel.

What time is check-in at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Ballantyne, A Luxury Collection Hotel, Charlotte?

This hotel offers free self parking and valet parking.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

The Ballantyne, A Luxury Collection Hotel, Charlotte features 2 indoor pools and a seasonal outdoor pool.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a restaurant?

The Ballantyne, A Luxury Collection Hotel, Charlotte is home to Gallery Restaurant, which features American cuisine, golf course views, and al fresco dining.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a spa?

This hotel has a spa, which features body scrubs, deep-tissue massages, and reflexology.

How close is The Ballantyne, A Luxury Collection Hotel, Charlotte to downtown Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte is 11.9 mi away from Charlotte.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 937 reviews
Rating 8 - Good. 132 out of 937 reviews
Rating 6 - Okay. 47 out of 937 reviews
Rating 4 - Poor. 25 out of 937 reviews
Rating 2 - Terrible. 19 out of 937 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

emilie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent! They gave us a complimentary dessert straight to our room for my boyfriend’s birthday! Definitely coming back for few more days in this hotel. 5 stars ⭐️
Stayed 1 night in Feb 2025

8/10 Good

stacey

Stayed 1 night in Feb 2025

8/10 Good

Muni Venkata J

Stayed 1 night in Feb 2025

10/10 Excellent

Tara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great
Stayed 2 nights in Feb 2025

10/10 Excellent

Elias

Stayed 1 night in Feb 2025

10/10 Excellent

Candice Waters

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved how close eateries were to the hotel. A very active area.
Stayed 1 night in Feb 2025

8/10 Good

tyler

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2025

10/10 Excellent

Coles

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The staff are very friendly and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Clarrissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Farah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel! Very clean with very kind staff! Can't wait to return!
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle, Kiawah Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lots of places to walk to, playground for kids up to age 10 or so. However, we were horribly disappointed that this was a NYE stay and the kids didn’t get to use the pool because it was out. Not anyone’s fault exactly but I chose this hotel from their pool photos for a fun night out. Instead we just watched tv all night because what else was there to do with small kids at a hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

dominick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service

Smoke and Mirrors!

Very stately and impressive from outside with great area in rear of building I would say geared towards kids and families. The shopping and restaurants you overlook is very inviting and fun! But, the drawn backs is the very cold temperatures while we where there due to construction under bar and restaurant. I mean freezing!! Lobby very small in fact the whole first floor is very chopped up not “Grand” at all the stairs you see in the pictures are down the hall very weird! Whatever! The most upsetting to us is ALL hidden fees!!! 29% wow!! The SPA considered world class as I was told was nothing more than average again 24%fee plus 5% service fee to the hotel and still a place for additional tip! Guests be aware. I won’t even talk about the restaurant!
Hotel hall stairs
Rear view
Stayed 2 nights in Dec 2024

10/10 Excellent

Tylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overall great experience!
Stayed 1 night in Jan 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Wish they had a microwave and a coffee maker or a Kaurig in the rooms. Food was excellent! My wife and I wish we could take that bed home with us. Slept like babies.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ernest

Stayed 1 night in Jan 2025

10/10 Excellent

Tasha Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been wanting to stay at The Ballantyne Hotel for months, and when I finally got the chance, it exceeded my expectations in every way. From the moment I arrived, the atmosphere radiated classic sophistication. While the hotel is a 4-star property, the service is undoubtedly 5-star. Check-in was seamless, and I was impressed by the thoughtful touch of having staff check in to see if I needed any extras like towels, washcloths, water, or other essentials throughout my stay. My room was incredibly spacious, featuring a sitting area and a large desk that doubled as a great spot for work and dining. I appreciated the option to request a refrigerator, and I noticed other guests had microwaves, which adds a nice level of convenience. In the lobby, coffee and tea are available every morning from 6 a.m. to 11 a.m., which is a great perk for early risers. My balcony overlooked the serene Stream Park, a beautiful space easily accessible from the lower level of the hotel or by a short walk outside. The location is also fantastic. A quick 5-minute walk took me to The Bowl at Ballantyne, where I found plenty of dining and drinking options. Additionally, the hotel is only 20 minutes from the airport and close to shopping malls, parks, and other attractions. Amenities like the pool, gym, and spa make The Ballantyne ideal for both locals looking for a relaxing staycation and out-of-town visitors like myself. Hotel delivers an
Stayed 7 nights in Dec 2024

4/10 Poor

DERRICK

Stayed 2 nights in Dec 2024

10/10 Excellent

shawn

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z best
Stayed 1 night in Jan 2025

10/10 Excellent

MOHAMED

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly luxurious place with such a rich vibe to it. Very clean and everyone there was very pleasant
Stayed 2 nights in Jan 2025