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4.4 out of 5

"No cafe or bar to get a bite to eat. Front desk staff was great. " More

By a verified traveler on Wed 23 Dec 2020

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Hotel Description

3-star hotel near CSA OrthoCarolina Sportsplex

In suburbs

Your stay at this Ballantyne hotel places you within 6 miles (10 km) of President James K. Polk State Historic Site and CSA OrthoCarolina Sportsplex. Quail Hollow Club is within 9 miles (15 km) and McAlpine Creek Greenway is within 12 miles (20 km).

Renovated in 2019

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, Smart TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 136 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with digital channels. Other amenities include Netflix, premium bedding, and rainfall showerheads. Housekeeping is available on request.

aloft, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$126* Per night/room Oct 31 - Nov 1

aloft, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft Charlotte Ballantyne ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Charlotte Ballantyne

Everyone (9) Couples (1) Family (2)
4 out of 5
No cafe or bar to get a bite to eat. Front desk staff was great.

Posted by on Dec 23, 2020

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Comment from Hotel Management

Dec 23, 2020 by AloftCharlotteGM

Hi there! Thank you for sharing your experience with us. We are so delighted or your kind words regarding our team. Our ReFuel area is open 24/7 with some grab and go snacks and a hot breakfast available on the weekends as well. We hope to have the opportunity to welcome you back again!

5 out of 5

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 16, 2020 by Andrew L.

Thank you for the great rating! Come back and see us soon!

5 out of 5
Staff was very friendly and extremely helpful! I will definitely stay here again.

Posted by , from Charlotte on Feb 22, 2020

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Comment from Hotel Management

Feb 24, 2020 by Andrew L.

We appreciate the kind words! Thank you for choosing us. We hope you visit again soon.

5 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Andrew L.

Thank you for taking the time to rate us! Come back soon!

3 out of 5
The property is updated and well kept. Rooms are small, and halls can be noisy.

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 2, 2019 by Andrew L. - Director of Sales

We truly appreciate your feedback! Thank you for taking the time to share with us. We are excited to have nearly completed our room renovations. We hope you will return soon to enjoy the finished product with us.

5 out of 5
This was our first time staying at aloft hotel. We really enjoyed our stay.

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 6, 2019 by AloftCharlotteGM

Hello there! Thank you so much for your comments! We are so happy to know you enjoyed your stay. We will be sure to pass along your feedback to our team. Hope to see you again soon!

5 out of 5
Very comfortable. Great decoration and very modern facilities. You can watch netflix in your room with your own account. The shuttle service is great and free.

Posted by on Dec 28, 2018

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Comment from Hotel Management

Jan 1, 2019 by AloftCharlotteGM

Thank you for taking the time to share your recent experience. We recently installed the ability to watch Netflix in all of our lofts so it is wonderful to learn you were able to enjoy your favorite shows during your visit! We appreciate your compliments and wish you safe travels!

5 out of 5

Trip to Charlotte

Pros: Staff, food, lobby, service. Room was nice. Location is great. Quiet neighborhood.
Cons: Closet space. No drawers. Iron did not work (I left a note). TV station lineup is out of date. Don't like soap and shampoo in bottles on the wall.
Location: Lots of restaurants. Golf course, Golf school. Great location
The staff were terrific. The hot breakfasts were quick, delicious and reasonably priced. My only complaint is the air conditioner and the TV. The AC unit was very loud. The TV station lineup is dated. Most hotels have upgraded to something like Direct TV which also has a TV Guide.

Posted by , from South Carolina on May 1, 2017

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Comment from Hotel Management

May 3, 2017 by AloftCharlotteGM

Hi there, Jeanie! Thank you so much for letting us know about your recent visit. We are so pleased to learn that our location and amenities met your needs. Thank you for sharing your feedback regarding your loft experience. We have passed this along to our design and re:fresh (housekeeping) teams. Safe travels and hope we can welcome you back again soon!

4 out of 5

Sexy

It was a sexy hotel the hotel staff was nice and made me feel comfortable.

Posted by , from g on Aug 17, 2015

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Comment from Hotel Management

Aug 28, 2015 by AloftCharlotteGM

Dear G, We are so pleased to hear that you enjoyed your stay! We will be sure to share your excellent feedback with our team. We hope to welcome you back again soon.

5 out of 5

Staff

Pros: The Staff!
Cons: The television had a delay as the channels were switched.
The Administrative Staff were very attentive and helpful, always at the desk and ready to help with any request. The cleaning staff was just as attentive and ready to answer any questions, they didn't wait for me to ask them what I needed, they just saw I needed something and asked if they could help. The room was very nice and clean, the air conditioning worked great and I really liked the energy savings initiatives put in place.

Posted by on Jun 22, 2015

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Comment from Hotel Management

Jun 23, 2015 by Aloft CharlotteGM

Thank you for recently visiting with us, and we are thrilled to learn you enjoyed your stay! We are happy to hear you found our team to be helpful, and that you found your loft to be clean and comfortable. We hope you will stay with us again soon!

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Aloft Charlotte Ballantyne offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 526 square feet (49 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Aloft Charlotte Ballantyne. A free area shuttle within 2.00 miles is available. Self parking is free. A complete renovation of Aloft Charlotte Ballantyne was completed in September 2019. This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 5 levels
  • 526 sq ft of conference space
  • 49 sq m of conference space
  • Built in 2009
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 2.00 miles
  • Parking: Free self parking

Room Amenities

Aloft Charlotte Ballantyne offers 136 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • HD television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast from 7:00 AM to 11:00 AM.

Refuel - This bistro serves breakfast and light fare.

W xyz Bar - Onsite bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash

Parties and events are allowed on site

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Parties and events are allowed on site.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and GBAC STAR Facility Accreditation (global expert).

  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Events/parties allowed
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 13.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Ballantyne
  • Aloft Ballantyne Charlotte
  • Aloft Ballantyne Hotel
  • Aloft Ballantyne Hotel Charlotte
  • Aloft Charlotte
  • Aloft Charlotte Ballantyne
  • Ballantyne Aloft
  • Charlotte Aloft
  • Charlotte Aloft Ballantyne
  • Charlotte Ballantyne
  • Aloft Charlotte Ballantyne Hotel Charlotte
  • Aloft Charlotte Ballantyne Hotel
  • Aloft Charlotte Ballantyne Hotel
  • Aloft Charlotte Ballantyne Charlotte
  • Aloft Charlotte Ballantyne Hotel Charlotte

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.