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4.3 out of 5

"It is convenient to a lot of cool stuff. However very loud outside at night. You hear people racing down the street and loud music until very early ho ... " More

By a verified traveler on Mon 13 Sep 2021

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Hotel Description

3-star hotel near EpiCentre, connected to a shopping center

Heart of Charlotte

With a stay at this Charlotte Center City hotel, you'll be steps from EpiCentre and Bank of America Corporate Center. Spectrum Center and Bechtler Museum of Modern Art are also within half a mile (1 km).

Business services

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, business center, and valet parking. WiFi in public areas is free.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 175 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, hair dryers, and safes are also available. Housekeeping is available on request.

aloft, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Dec 19 - Dec 20

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft, Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft Charlotte City Center ratings based on 25 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Charlotte City Center

Everyone (14) Couples (3) Family (3)
4 out of 5
It is convenient to a lot of cool stuff. However very loud outside at night. You hear people racing down the street and loud music until very early hours in the morning.

Posted by on Sep 13, 2021

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5 out of 5

Posted by on Aug 28, 2021

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4 out of 5
Liked the proximity to most things in downtown. Room didn’t get very cool with the ac unit. Would prefer an actual door to the bathroom versus a sliding door. But room was clean and updated! Liked the overall design.

Posted by on Aug 2, 2021

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5 out of 5
Y

Posted by on Jul 23, 2021

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5 out of 5

Posted by on Jun 21, 2021

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1 out of 5
An alarm went off all night telling us to evacuate the building at 2am. After standing outside for 30 min we find out it’s a false alarm but it kept going off way into the morning. We ended up leavening at 6am to find other accommodations

Posted by , from Charlotte on Jan 1, 2021

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Comment from Hotel Management

Jan 13, 2021 by Ashley, General Manager

Thank you for your feedback in regards to your recent stay. Please accept our sincerest apologies for the issues you encountered with our fire alarm. I can assure you that this is not a regular occurrence and we did experience issues with a faulty smoke detector that caused the fire alarm to sound. We hope to have the opportunity in the future to exceed your expectations and provide you with an excellent stay!

3 out of 5
Good location. Rooms are not soundproofed and you can hear everything in the adjoining rooms and a lot of dogs barking. Went to purchase breakfast, but was told “ I don’t know where the guy is. I guess he’s running late.” Not able to get food.

Posted by on Mar 8, 2020

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5 out of 5

Posted by on Feb 19, 2020

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5 out of 5
The fact that the EpiCentre was blocked off on Friday and Saturday nights,

Posted by on Feb 9, 2020

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4 out of 5
My 10 yr old son was impressed with the tv and said the bed was very comfortable.

Posted by on Jan 21, 2020

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About the Aloft Charlotte City Center

Location 210 E Trade Street, Charlotte, NC 28202

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Aloft Charlotte City Center. Parking is available for a fee. This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 10 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Charlotte Station (2.7 km / 1.7 mi)
  • Metro station: Charlotte Transportation Center Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Aloft Charlotte City Center offers 175 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per night
  • Maximum 2 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not require health documentation at check-in
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 15.00 per person (approximately)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Charlotte EpiCentre
  • Aloft Charlotte Uptown EpiCentre
  • Aloft EpiCentre
  • Aloft EpiCentre Charlotte
  • Aloft Uptown
  • Aloft Uptown Charlotte
  • Aloft Uptown EpiCentre
  • Aloft Uptown EpiCentre Hotel
  • Aloft Uptown EpiCentre Hotel Charlotte
  • Charlotte Aloft Uptown
  • Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
  • Aloft The Epicentre
  • Aloft Charlotte Uptown EpiCentre Hotel
  • Aloft The Epicentre
  • Aloft Charlotte City Center Hotel
  • Aloft Charlotte City Center Charlotte
  • Aloft Charlotte Uptown at the EpiCentre
  • Aloft Charlotte City Center Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.