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DoubleTree by Hilton Asheville Downtown

4.0 star property
4-star hotel near Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Asheville Downtown

View from room
Rooftop terrace
Exterior
Suite, 1 King Bed (Groom) | Premium bedding, in-room safe, desk, laptop workspace
Meeting facility

Reviews

8.8

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
199 Haywood St, Asheville, NC, 28801
  • Popular LocationHarrah's Cherokee Center - Asheville4 min walk
  • Popular LocationDowntown Market Asheville7 min walk
  • Popular LocationThe Orange Peel16 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)17 min drive

Similar properties

Exterior
Embassy Suites By Hilton Asheville Downtown
Pool
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (122)
The price is $288
per night
$326 total
includes taxes & fees
Aug 10 - Aug 11
Embassy Suites By Hilton Asheville Downtown

About the neighborhood

Asheville

City center stay.At this Downtown Asheville hotel, you'll be within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. Downtown Market Asheville and Altamont Theater are also within half a mile (1 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk
  • Downtown Market Asheville - 7 min walk
  • Wicked Weed Brewing - 15 min walk
  • The Orange Peel - 16 min walk
  • Grey Eagle - 16 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Thirsty Monk - ‬7 min walk
  • ‪Tupelo Honey - ‬8 min walk
  • ‪The Bier Garden - ‬6 min walk
  • ‪Asheville Yacht Club - ‬7 min walk

About this property

DoubleTree by Hilton Asheville Downtown

4-star hotel near Harrah's Cherokee Center - Asheville
DoubleTree by Hilton Asheville Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 2020 square feet (188 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Asheville Downtown also features a rooftop terrace, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2020 sq ft of conference space
  • 188 sq m of conference space
  • Built in 2015
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • MP3 dock
  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

How close is DoubleTree by Hilton Asheville Downtown to the airport?

DoubleTree by Hilton Asheville Downtown is 14.4 mi (18-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Asheville Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Asheville Downtown on Aug 6, 2024 start from $146.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Asheville Downtown have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Asheville Downtown.

Does DoubleTree by Hilton Asheville Downtown offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Asheville Downtown, but buffet breakfast is offered for a fee of USD 15 for adults and USD 12 for children.

Is there a casino at DoubleTree by Hilton Asheville Downtown?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Asheville Downtown?

Free parking is not available at this hotel. Self parking is available for USD 25 per night, and valet parking for USD 25 per night.

Does DoubleTree by Hilton Asheville Downtown have a pool?

DoubleTree by Hilton Asheville Downtown features an indoor pool.

Does DoubleTree by Hilton Asheville Downtown have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, al fresco dining, and light fare.

Does DoubleTree by Hilton Asheville Downtown have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Asheville Downtown to downtown Asheville?

DoubleTree by Hilton Asheville Downtown is 0.3 mi away from Asheville.

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1002 reviews" "
Rating 8 - Good. 245 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

yaira, KENDALL PARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, knowledge about the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my venue
Stayed 1 night in May 2024

10/10 Excellent

Erez

Stayed 3 nights in Apr 2024

10/10 Excellent

Lee

Stayed 1 night in Apr 2024

10/10 Excellent

DONNA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my business accounts
Stayed 1 night in Apr 2024

8/10 Good

Nicole

Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Gable

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location to access downtown restaurants, shops and bars.
Stayed 2 nights in Apr 2024

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative is the cleaning staff was playing loud Spanish music while cleaning in the morning. My husband and I were trying to sleep but couldn’t. The music was coming from her cart that was parked in the hallway by our door.
Stayed 2 nights in Apr 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Especially Apr 4 evening when front desk lady assisted us with hot chocolate.
Stayed 2 nights in Apr 2024

8/10 Good

Niyaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Beware of parking charges.
This is a great hotel with lovely large rooms and very helpful staff. It’s conveniently located within walking distance to downtown. However, we were disappointed that we were charged $25 per day for parking with no notice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lavastian, Winston-Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. Stylish hotel with great views from the entrance and nice amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with a group of 6 and had a great stay. We requested to be put tougher and they were able to put us together on the same area. Our room was cleaned daily and staff were always nice, the location was good for walking around the city. It was a little further away from the main parts of town, but super walkable.
Stayed 5 nights in Mar 2024

10/10 Excellent

Vicki

Stayed 1 night in Mar 2024

8/10 Good

Kanwaldeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

2/10 Terrible

Chelby

Stayed 1 night in Mar 2024

10/10 Excellent

Lorin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent cookies.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stacy, Jenkins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff. Convenient location to everything down town.
Stayed 5 nights in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel, close to where we needed to go.
Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, nice people. Room large and clean. Close to Harrahs for concert.
Stayed 1 night in Mar 2024

8/10 Good

Neetu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great only thing we wish they would update their TVs to smart TVs as one of the nights the weather was not great and wanted to stream and could not do it.
Stayed 3 nights in Mar 2024