Skip to main content
Beginning of main content

Enter dates to see availability

"Friendly and helpful staff. " More

By a verified traveler on Mon 17 May 2021

Hotel Description

3.5-star hotel near Raleigh Convention Center

City center stay

A stay at this Downtown Raleigh hotel places you steps from Raleigh Convention Center and within a 10-minute walk of Duke Energy Center for the Performing Arts. North Carolina State University and North Carolina Museum of Natural Sciences are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and express check-out are also offered.

Free WiFi, LCD TVs

Boasting comforts like premium bedding and down comforters, the 353 guestrooms also offer free WiFi and LCD TVs with cable channels. Room service, coffee/tea makers, and free newspapers are also available.

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$118* Per night/room Jun 18 - Jun 19

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Raleigh Hotel ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Raleigh Hotel

Everyone (6) Couples (1) Family (4)
5 out of 5
Friendly and helpful staff.

Posted by on May 17, 2021

Was this review helpful to you?
Comment from Hotel Management

May 17, 2021 by Sheraton

Thank you for your feedback

2 out of 5
The night staff was unfriendly and not very helpful. There was poop in the toilet of the room. I could hear the adjoining rooms conversations til 1am. However the day staff. Was incredibly helpful and courteous.

Posted by on May 7, 2021

Was this review helpful to you?
Comment from Hotel Management

May 9, 2021 by Sheraton

Thank you for your feedback.

4 out of 5
Amazing view of downtown. Friendly staff. Very clean rooms..

Posted by on Mar 19, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 25, 2021 by Sheraton

thank you for your feedback

1 out of 5
I called to cancel because my husband has a lung disease and we were going to a concert a couple blocks away in Raleigh N C Thursday evening. With Raleigh having at least 8 positive cases of the Coronavirus, we decided it was too risky for him to possibly be exposed at the concert and take it back to the Sheraton hotel. I was told I had to go thru Expedia. The reservation #1626458579 that Sheraton gave me to cancel. Will you please refund our charges? Thank you, Robert or Nancy Critcher

Posted by , from Havelock NC on Mar 14, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 17, 2020 by Sheraton

Thank you for your feedback.

4 out of 5
We loved the openess of the lobby and the location is perfect. No fridge or microwave kinda bummed us out.

Posted by on Oct 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 7, 2019 by Sheraton 421

Thank you for your feed back

5 out of 5

Posted by on Aug 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 2, 2019 by Sheraton 421

Thank you for your feedback.

5 out of 5

Posted by on Aug 4, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 5, 2019 by Sheraton421

Thank you for your feedback

5 out of 5

Posted by on Jun 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 17, 2019 by Sheraton421

Thank you for your feedback

5 out of 5

Posted by on Mar 10, 2019

Was this review helpful to you?
Comment from Hotel Management

May 6, 2019 by Marriott Bonvoy Champion

Thank you for your wonderful review! We hope you chose to join us again for your future stays in the Raleigh area.

4 out of 5
Did not like the fact I had to pay $15.00 to park in the parking deck. I have never had to pay to park at a hotel. The card swipe machine only took my card once out of many times coming and going.

Posted by on Feb 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 18, 2019 by Management

Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused you.

About the Sheraton Raleigh Hotel

Location 421 S Salisbury St, Raleigh, NC 27601

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Raleigh Hotel. For a fee, parking is available. This 3.5-star Raleigh hotel is smoke free.

  • 1 building
  • 353 guestrooms or units
  • 17 levels
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (22.3 km / 13.9 mi)
  • Train station: Raleigh Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video-game consoles and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Jimmy V's Osteria + Bar - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Cafe Sienna - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 14 per person (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)
  • Refrigerator fee: USD 10.00 per night
  • In-room microwave fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raleigh Sheraton
  • Raleigh Sheraton Hotel
  • Sheraton Hotel Raleigh
  • Sheraton Raleigh
  • Sheraton Raleigh Hotel
  • Sheraton Raleigh Hotel Hotel
  • Sheraton Raleigh Hotel Raleigh
  • Sheraton Raleigh Hotel Hotel Raleigh

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Raleigh-Hotels-Sheraton-Raleigh-Hotel.h8897-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Raleigh-Hotels-Sheraton-Raleigh-Hotel.h8897-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Raleigh-Hotels-Sheraton-Raleigh-Hotel.h8897-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.