Skip to main content
Beginning of main content
 Raleigh •1 Room
 Raleigh • 1 Room
Book online or call 1-855-214-3079 Phone Number

Sheraton Raleigh Hotel

3.5-star property
421 S Salisbury St, Raleigh, NC 1-855-201-7819
4.0 out of 5
Very good!
See all 15 travelocity Reviews

"exactly what i would expect from the shareton. a very nice place to stay. " More

By a verified traveler on Fri 03 Sep 2021

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

3.5-star hotel near Raleigh Convention Center

Downtown Raleigh stay

With a stay at this Downtown Raleigh hotel, you'll be within half a mile (1 km) of Raleigh Convention Center and 3 miles (5 km) of North Carolina State University. Raleigh City Museum and Crank Arm Brewing Company are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and express check-out are also offered.

Traditional Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$168* Per night/room Oct 22 - Oct 23

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Raleigh Hotel ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Raleigh Hotel

Everyone (8) Couples (1) Family (6)
2 out of 5
Our room was in need of repairs and updates. The floor creeked and had uneven flooring. The security bolt on the door was broken. The shower leaked and dripped all night and the shower tile was in need of repair. It was very dissapointing to spend over $250 a night for this type of room.

Posted by on Apr 23, 2023

Was this review helpful to you?
Comment from Hotel Management

May 2, 2023 by CP

Thank you for choosing to stay with us while you were here. We are sorry to see your stay didn't go so great. We are working on ways to better improve our guests experience and all feedback is used for that. We hope yo will allow us a chance again in the future.

4 out of 5

Posted by on Oct 25, 2021

Was this review helpful to you?
5 out of 5
All was good

Posted by on Oct 24, 2021

Was this review helpful to you?
5 out of 5
exactly what i would expect from the shareton. a very nice place to stay.

Posted by on Sep 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 3, 2021 by Sheraton4

Thank you for your feed back.

5 out of 5
Friendly and helpful staff.

Posted by on May 17, 2021

Was this review helpful to you?
Comment from Hotel Management

May 17, 2021 by Sheraton

Thank you for your feedback

2 out of 5
The night staff was unfriendly and not very helpful. There was poop in the toilet of the room. I could hear the adjoining rooms conversations til 1am. However the day staff. Was incredibly helpful and courteous.

Posted by on May 7, 2021

Was this review helpful to you?
Comment from Hotel Management

May 9, 2021 by Sheraton

Thank you for your feedback.

4 out of 5
Amazing view of downtown. Friendly staff. Very clean rooms..

Posted by on Mar 19, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 25, 2021 by Sheraton

thank you for your feedback

1 out of 5
I called to cancel because my husband has a lung disease and we were going to a concert a couple blocks away in Raleigh N C Thursday evening. With Raleigh having at least 8 positive cases of the Coronavirus, we decided it was too risky for him to possibly be exposed at the concert and take it back to the Sheraton hotel. I was told I had to go thru Expedia. The reservation #1626458579 that Sheraton gave me to cancel. Will you please refund our charges? Thank you, Robert or Nancy Critcher

Posted by , from Havelock NC on Mar 14, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 17, 2020 by Sheraton

Thank you for your feedback.

4 out of 5
We loved the openess of the lobby and the location is perfect. No fridge or microwave kinda bummed us out.

Posted by on Oct 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 7, 2019 by Sheraton 421

Thank you for your feed back

5 out of 5

Posted by on Aug 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 2, 2019 by Sheraton 421

Thank you for your feedback.

About the Sheraton Raleigh Hotel

Location 421 S Salisbury St, Raleigh, NC 27601

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Raleigh Hotel. For a fee, parking is available. This 3.5-star Raleigh hotel is smoke free.

  • 1 building
  • 353 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Raleigh Union Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video-game consoles and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Jimmy V's Osteria + Bar - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Cafe Sienna - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8–14 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raleigh Sheraton
  • Raleigh Sheraton Hotel
  • Sheraton Hotel Raleigh
  • Sheraton Raleigh
  • Sheraton Raleigh Hotel
  • Sheraton Raleigh Hotel Hotel
  • Sheraton Raleigh Hotel Raleigh
  • Sheraton Raleigh Hotel Hotel Raleigh

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Raleigh-Hotels-Sheraton-Raleigh-Hotel.h8897-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Raleigh-Hotels-Sheraton-Raleigh-Hotel.h8897-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Raleigh-Hotels-Sheraton-Raleigh-Hotel.h8897-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.