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4.5 out of 5

"Our 3rd time staying there. Loved it " More

By a verified traveler on Mon 11 Apr 2022

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Hotel Description

3-star hotel near North Carolina State University

In Raleigh

You'll find North Carolina State University and PNC Arena within 2 miles (3 km) of this Raleigh hotel. WakeMed Soccer Park and North Carolina State Fairgrounds are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like on-the-go breakfast and free self parking.

Free WiFi, sofa beds

Offering conveniences like sofa beds and refrigerators, the 132 guestrooms also have free WiFi and flat-screen TVs. Coffee/tea makers, hair dryers, and safes are also available. Weekly housekeeping is available.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$117* Per night/room May 31 - Jun 1

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Raleigh/Cary ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Raleigh/Cary

Everyone (7) Couples (2) Family (8)
5 out of 5
Our 3rd time staying there. Loved it

Posted by , from Richmond on Apr 11, 2022

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5 out of 5
Large rooms, comfortable beds, very nice staff. Construction next door which may or may not be a nuisance.

Posted by , from Arlington on Dec 11, 2021

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5 out of 5
I plan to return for another stay.

Posted by on Oct 18, 2021

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5 out of 5

Posted by , from Wilmington on Sep 25, 2021

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5 out of 5
Enjoyed the spacious room.

Posted by , from Richmond on Sep 21, 2021

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5 out of 5

Posted by on Sep 19, 2021

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5 out of 5
Rooms are very clean and updated. Staff on second shift and 3rd shift are amazing. Loved our stay

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 16, 2021 by Assistant General Manager

Thanks for the kind words. Glad to hear that you enjoyed your stay.

5 out of 5
The staff was very friendly and it is in a great location! The beds were comfy and breakfast was very good.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 3, 2021 by Assistant General Manager

Thanks, great to hear that you enjoyed your stay with us. Look forward to hosting you again.

2 out of 5
Staff provided only one towel in our room. When we asked for more we were told to come to the front desk get them.

Posted by on Aug 30, 2020

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Comment from Hotel Management

Sep 1, 2020 by Uricia Powell

I do apologize for any inconvenience that occurred during your stay. For your safety and ours, we do ask guest to come down to get any items that they need. Thanks.

5 out of 5
The room was very spacious and clean! It was separated and private and open at the same tine

Posted by on Mar 12, 2020

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Comment from Hotel Management

Mar 12, 2020 by Brandon

Thank you for your review.

Property Features

Hyatt Place Raleigh/Cary offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi. There's an onsite 24-hour business center. The business-friendly Hyatt Place Raleigh/Cary also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Raleigh hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 6 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cary Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Raleigh/Cary offers 132 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Hyatt Place Raleigh/Cary has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Raleigh West
  • Hyatt Place Raleigh West
  • Hyatt Place Raleigh West Hotel
  • Hyatt Raleigh West Hotel
  • Hyatt Place Raleigh West
  • Hyatt Place Raleigh/Cary Hotel
  • Hyatt Place Raleigh/Cary Raleigh
  • Hyatt Place Raleigh/Cary Hotel Raleigh

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.