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4.9 out of 5

"Loved the stay. It was basically like staying in an apartment " More

By a verified traveler on Fri 12 Feb 2021

Hotel Description

3-star aparthotel near Crabtree Valley Mall

Close to airport

With a stay at this North Hills aparthotel, you'll be within half a mile (1 km) of North Hills Shopping Center and 2 miles (3 km) of Lassiter Mill Historic Park. Crabtree Valley Mall and Shelley Lake Park are also within 3 miles (5 km).

Business services

This aparthotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Free Internet, kitchens

The 137 apartments feature free WiFi and free wired Internet, flat-screen TVs with cable channels, and kitchens with stovetops, microwaves, and dishwashers. Sofa beds, sitting areas, and DVD players are also available.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$194* Per night/room Aug 1 - Aug 2

Suite, 1 King Bed, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (2 Bedrooms)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt House Raleigh North Hills ratings based on 15 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt House Raleigh North Hills

Everyone (11) Couples (2) Family (2)
5 out of 5
Loved the stay. It was basically like staying in an apartment

Posted by on Feb 12, 2021

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Comment from Hotel Management

Feb 13, 2021 by GM

Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Sherry McWherter General Manager

4 out of 5
Overall we had a great stay. We did notice ants in our bathroom upon arrival and the AC unit was not working properly as we tried to lower the temperature in the room, it was unable to drop below 71 degrees. Other than that it was a great stay.

Posted by , from Camp Hill on Jun 12, 2020

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Comment from Hotel Management

Jun 13, 2020 by GM

Dear Jesse, Your feedback is welcomed and appreciated. Reflections like yours, which highlight strengths and opportunities, allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed your visit overall. Thank you for your time in reviewing your experience, and we hope to host you again soon. Sincerely, Sherry McWherter General Manager

5 out of 5
Beautiful hotel. First-rate. It is pricey but the level of finish is top shelf.

Posted by on Dec 11, 2019

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5 out of 5
Great location to everything from restaurants to shopping .the staff were super nice and accommodating..the room was very nice ,quiet and clean..i would definitely come back to this hotel

Posted by on Dec 3, 2019

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5 out of 5

Posted by on Jul 30, 2019

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5 out of 5
Very clean. Room was spacious with all amenities available. Breakfast was very nice.

Posted by on Jan 28, 2019

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5 out of 5

Posted by on Dec 21, 2018

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5 out of 5
We stayed in a Hyatt in North Hills in the Raleigh area for a night away from the kids. It was comfortable, quiet, centrally located, and relaxing.

Posted by on Aug 14, 2018

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5 out of 5

Hotel Review

Pros: Location
Hotel was nice and in a convenient area for my purpose. Parking was not close and room was over priced. Complimentary breakfast was well presented and staff very accommodating.

Posted by , from VA on Jul 26, 2018

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5 out of 5

Awesome

This hotel was fantastic I truly enjoyed my stay. I wish the breakfast was better but other that wonderful wonderful

Posted by , from Raleigh on Feb 26, 2018

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About the Hyatt House Raleigh North Hills

Location 160 Park At North Hills, Raleigh, NC 27609

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:

  • Swimming pool

Property Features

Hyatt House Raleigh North Hills offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this aparthotel measures 1606 square feet (145 square meters). A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hyatt House Raleigh North Hills. Self parking is free. This 3-star Raleigh aparthotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 1606 sq ft of conference space
  • 145 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (21.6 km / 13.4 mi)
  • Train station: North Carolina State Fair Station (9.2 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Hyatt House Raleigh North Hills offers 137 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, designer toiletries, and hair dryers. This Raleigh aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

H BAR - This bar specializes in American cuisine and serves light fare only.

A complimentary grocery shopping service is offered and room service is available.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Hills
  • Hyatt House Hills Aparthotel
  • Hyatt House Hills Aparthotel Raleigh North
  • Hyatt House Raleigh North Hills
  • Raleigh North Hills
  • Hyatt House Raleigh North Hills Aparthotel
  • Hyatt House Raleigh Hills
  • Hyatt House Raleigh Hills
  • Hyatt House Raleigh North Hills Raleigh
  • Hyatt House Raleigh North Hills Aparthotel
  • Hyatt House Raleigh North Hills Aparthotel Raleigh

You should know

  • The seasonal pool will open in June and close in October.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.