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4.5 out of 5

"It was a very convenient stay for us since we were seeing a concert across the street and from out of town. Clean facility, great staff, and an excell ... " More

By a verified traveler on Fri 14 Jun 2019

Hotel Description

Hotel near Spectrum Center in Charlotte

City center stay

A stay at this Charlotte Center City hotel places you steps from Spectrum Center and within a 5-minute walk of EpiCentre. Bank of America Corporate Center and NASCAR Hall of Fame are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 195 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with satellite channels. Other amenities include Netflix, refrigerators, and microwaves.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Aug 1 - Aug 2

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

SpringHill Suites by Marriott Charlotte Uptown ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Charlotte Uptown

Everyone (13) Family (1)
4 out of 5

Posted by on Feb 26, 2020

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Comment from Hotel Management

Feb 26, 2020 by Robert M

Thank you for sharing your review of your stay. We appreciate your feedback and hope to see you again during your next visit to Charlotte!

4 out of 5

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 30, 2020 by Robert M

Thank you so much for your feedback! We hope to service you again soon.

5 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Jan 9, 2020 by Robert M

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jul 29, 2019

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5 out of 5
It was a very convenient stay for us since we were seeing a concert across the street and from out of town. Clean facility, great staff, and an excellent breakfast.

Posted by , from Atlanta on Jun 14, 2019

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4 out of 5

Posted by on May 27, 2019

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5 out of 5

Posted by on May 20, 2019

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4 out of 5

Posted by on Feb 25, 2019

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5 out of 5
Our second time staying here. Nothing but good things to say. Did the valet parking this time, absolutely worth it!!!

Posted by on Jan 24, 2019

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5 out of 5
I was extremely satisfied with the hotel only issue I had was every time I needed to go to the restroom during the night I had to cut the light on and it was so bright thru the frosted glass doors that I would wake up my husband and daughter other then that I would recommend this hotel to anyone it was very nice clean and comfortable.

Posted by on Jan 13, 2019

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About the SpringHill Suites by Marriott Charlotte Uptown

Location 311 East 5th Street, Charlotte, NC 28202

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 4092 square feet (380 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites by Marriott Charlotte Uptown. For a fee, parking is available. This Charlotte hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • 4092 sq ft of conference space
  • 380 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (12.1 km / 7.5 mi)
  • Train station: Charlotte Station (3.1 km / 1.9 mi)
  • Metro station: 7th St Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Charlotte Uptown offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Uptown Bar - This bar serves light fare only.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 28 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.