SpringHill Suites Charlotte City Center

2.5 star property
Hotel near Bank of America Corporate Center in Charlotte

Choose dates to view prices

Photo gallery for SpringHill Suites Charlotte City Center

Meeting facility
Exterior
Bar (on property)
Banquet hall
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
311 East 5th Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪7 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪19 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Charlotte

City center stay.You'll be steps from Spectrum Center and within a 10-minute walk of Bank of America Corporate Center with a stay at this Uptown Charlotte hotel. Charlotte Convention Center and NASCAR Hall of Fame are also within half a mile (1 km).

What's nearby

  • Bank of America Corporate Center - 6 min walk - 0.4 miles
  • Spectrum Center - 7 min walk - 0.4 miles
  • Charlotte Convention Center - 9 min walk - 0.5 miles
  • NASCAR Hall of Fame - 11 min walk - 0.6 miles
  • Bank of America Stadium - 19 min walk - 1.1 miles

Getting around

  • 7th St Station - 4 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Redeye Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Fleming's Prime Steakhouse & Wine Bar - ‬5 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel near Bank of America Corporate Center in Charlotte
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 4090 sq ft of conference space
  • 380 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
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SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

How close is SpringHill Suites Charlotte City Center to the airport?

SpringHill Suites Charlotte City Center is 10.1 mi (18-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at SpringHill Suites Charlotte City Center?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites Charlotte City Center on May 11, 2025 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SpringHill Suites Charlotte City Center have an airport shuttle?

Airport shuttle services are not available at SpringHill Suites Charlotte City Center.

Does SpringHill Suites Charlotte City Center offer free breakfast?

SpringHill Suites Charlotte City Center offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at SpringHill Suites Charlotte City Center?

No, there is no casino at this hotel.

What time is check-in at SpringHill Suites Charlotte City Center?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at SpringHill Suites Charlotte City Center?

Free parking is not available at this hotel. Valet parking is available for USD 40 per night.

Does SpringHill Suites Charlotte City Center have a pool?

SpringHill Suites Charlotte City Center does not have a pool.

Does SpringHill Suites Charlotte City Center have a restaurant?

SpringHill Suites Charlotte City Center is home to Uptown Bar, which features light fare.

Does SpringHill Suites Charlotte City Center have a spa?

There are no spa services available at this hotel.

How close is SpringHill Suites Charlotte City Center to downtown Charlotte?

SpringHill Suites Charlotte City Center is 0.3 mi away from Charlotte.

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1001 reviews
Rating 8 - Good. 175 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

Not worth the money

It was a great location for the basketball game at the Spectrum center. That is its selling point for sure. It is definitely overpriced for the room and amenities though. I paid over $300 to stay one night because of the $40 fee for parking on top of the room fee. The room itself was more like a 2 star hotel. First of all, when I pulled my comforter back on the bed, there was a big long hair right in the middle of the bed. The sheets were wrinkled like someone had taken a little nap in it and then covered it back up. It was so late that I did not try to get new sheets. I went to bed with sweats and a hoodie on and hoped for the best. I was exhausted. Next, the bathroom towels were tiny, the toilet roll holder was broken and there was wall paper peeling off the wall in the bathroom. Also, the rooms are not soundproof at all.We got to hear all the partying around us like we were part of it. They do give ear plugs which should have been a sign of how noisy it was going to be. The women at the front desk were very kind at checkout. The guy that checked us in seemed a little put out with me though because I asked about the $50 "amenity fee" that they add to the bill. My bad. Another reason I didn't complain about the sheets. I didn't want his ire again. All in all, I'll not pay to stay there again. I go to Charlotte quite a bit and have stayed in several of the hotels around the Spectrum center. This one is NOT worth the money, I promise.
Stayed 1 night in Jan 2025

10/10 Excellent

LESLIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!!!

It was comfortable, quiet, and cozy!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gerald L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

ann

Business traveler
Liked: Cleanliness, staff & service
the fees to park are absolutely ridiculous
Stayed 2 nights in Jan 2025

8/10 Good

TeQuilla

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

HARADA

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kiara

Stayed 1 night in Jan 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property secured at night and elevator is secured also
Stayed 1 night in Jan 2025

6/10 Okay

Jonae

Stayed 1 night in Jan 2025

4/10 Poor

Mollie

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking was very difficult due to the proximity to the Spectrum Center. Our room was right above the CAT system so every 30-45 minutes we had a train driving below our room and a bell ringing to alert drivers.
Stayed 1 night in Jan 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jose, Smithfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and right across from concert venue
Stayed 1 night in Oct 2024

10/10 Excellent

Santana

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

oliver

Stayed 2 nights in Dec 2024

10/10 Excellent

Christine, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Rachel Ann

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
they are not consistent in doing house keeping, i had to keep asking them to make up the room but they only throw in towel and never picked up trash in my room. Finally they send in someone to just make the bed one time and never cleaned the room! i expect alot from Marriott. I'm disappointed
Stayed 1 night in Jan 2025

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, staff was great. Spacious rooms. Good area in downtown Charlotte
Stayed 1 night in Jan 2025

2/10 Terrible

Patrick

Disliked: Staff & service, amenities
Hidden fees woth no accountability. Avoid!
Stayed 1 night in Jan 2025

6/10 Okay

Rachel Ann

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024