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Comfort Suites Northlake

2.5 star property
Hotel near Northlake Mall in Charlotte

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Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Meeting facility
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪16 min walk‬
  • Place, Concord Mills
    ‪12 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

7.8 out of 10
Good
(62 reviews)
  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Charlotte

North Lake stay.Your stay at this North Lake hotel places you within 3 miles (5 km) of Northlake Mall and Huntersville Family Fitness and Aquatics. North Park Mall and Discovery Place Kids are also within 6 miles (10 km).

What's nearby

  • Northlake Mall - 16 min walk - 0.9 miles
  • Concord Mills - 12 min drive - 9.7 miles
  • University of North Carolina at Charlotte - 12 min drive - 8.7 miles
  • PNC Music Pavillion - 12 min drive - 11.3 miles
  • Bank of America Stadium - 13 min drive - 11.6 miles

Getting around

  • Charlotte Station - 13 min drive
  • McCullough Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬20 min walk
  • ‪Dunkin' - ‬14 min walk
  • ‪Red Crab - ‬17 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Hickory Tavern - ‬13 min walk

About this property

Comfort Suites Northlake

Hotel near Northlake Mall in Charlotte
Comfort Suites Northlake offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 750 sq ft of conference space
  • 68 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Similar properties

Exterior
Drury Inn & Suites Charlotte Northlake
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,041 reviews
$102 nightly
The price is $118
Oct 27 - Oct 28
Total with taxes and fees
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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open June 01 and close September 02.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Frequently asked questions

How close is Comfort Suites Northlake to the airport?

Comfort Suites Northlake is 9.9 mi (13-min drive) away from the Concord, NC (USA-Concord Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Northlake?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Northlake on Nov 23, 2025 start from $82.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Northlake have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Northlake.

Does Comfort Suites Northlake offer free breakfast?

Comfort Suites Northlake offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Comfort Suites Northlake?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Northlake?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Comfort Suites Northlake?

This hotel offers free self parking.

Does Comfort Suites Northlake have a pool?

Comfort Suites Northlake features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.

Does Comfort Suites Northlake have a restaurant?

Comfort Suites Northlake is home to Bob Evans, which features American cuisine.

Does Comfort Suites Northlake have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Northlake to downtown Charlotte?

Comfort Suites Northlake is 8.6 mi away from Charlotte.

Comfort Suites Northlake Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 486 out of 1014 reviews
Rating 8 - Good. 250 out of 1014 reviews
Rating 6 - Okay. 122 out of 1014 reviews
Rating 4 - Poor. 70 out of 1014 reviews
Rating 2 - Terrible. 86 out of 1014 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Jakillya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The commute to all of the main spots wasn’t too far away. There were a few spots in the area that were able to walk to. Everything was easy going
Stayed 1 night in Sep 2025

6/10 Okay

Theodore

Traveled with partner
Liked: Staff & service
Ok location, would not stay again. Better choices
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Easy access to the interstate. Staff was very friendly Breakfast choices were good.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building
Stayed 3 nights in Jun 2025

2/10 Terrible

Dacian

Stayed 1 night in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and great management

Staff at this hotel was excellent. Everyone we dealt with was on top of things. Evening front desk was very helpful and the woman that was managing breakfast was super friendly and very much on top of everything. General manager walked around during breakfast to check in on everyone. Hotel was also very clean with spacious rooms. We just stayed one night as a road trip stopover, but if we are in the area again we would seek out this place.
Stayed 1 night in Jul 2025

10/10 Excellent

Sweta

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom leak Bathroom floor constantly stayed wet no matter how many times we cleaned it. We were there for only a few hours. or else we would have requested a refund. Some kind of a leak going on in the bathroom. Breakfast was outstanding
Stayed 1 night in Jul 2025

8/10 Good

Bertha

Stayed 1 night in Jul 2025

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Hannah

Stayed 2 nights in Jul 2025

10/10 Excellent

Mandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

DUNCAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel in good area.

Nice hotel in decent area. Friendly staff and great breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

Troy, Charlotte Nothrth

Disliked: Amenities
One of the worst experiences I ever had at a hotel room, hot water didn’t work all weekend and then they try to set you up with some points… Look like the room was under construction because all the panels on the side was gone. I asked for a refund, but that wasn’t going to happen. I will never go there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Temmell

Disliked: Amenities
It was a ok experience nothing bad
Stayed 2 nights in Jul 2025

4/10 Poor

Jessica

Disliked: Staff & service
We were there 4 days and housekeeping never even come by or left towels.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Nice and a Great Price!

My son and I stayed here for an overnight stay and it was wonderful. The staff was friendly and accommodating. The breakfast set up was nice and my son loved it. If you need somewhere to stay that's not far from shopping, the hwy, etc., definitely give them a go!
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Stayed 2 nights in Jul 2025

2/10 Terrible

Jacqueline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never come to this location again or any other comfort suites, location had no hot water, spoke with the manager and she knew it was an issue did not tell us at check in and did not want to refund me for the room
Stayed 1 night in Jul 2025

2/10 Terrible

Denise M

Stayed 4 nights in Jul 2025

2/10 Terrible

Kelley

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Had no water and was not told at check in. Plugs did not work in room to charge phones. Not a good experience at all. Would have asked for money back if I had not booked through this app and was non refundable.
Stayed 1 night in Jul 2025

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Junique

Liked: Cleanliness, staff & service
Took my deposit for smoking an I don’t smoke I’ll never be back! Wouldn’t even give me an explanation
Stayed 1 night in Jul 2025

4/10 Poor

Javonn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at your own risk!

Stayed 5 days!! 1st night, back hurting..bed is super hard!! Call front desk next morning. No help. Put water inniron it came right out, microwave did not have the right plate so food couldnt warm properly. Then had to hunt down housekeeping for clean towels and room to be cleaned. I received towels after 3 request and room NEVER got cleaned. Smh...I will not stay again!! Gm only offered 1/2 off a night and that was not good enough!
Stayed 5 nights in Jul 2025

6/10 Okay

Nataki

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Ok for the price

The staff worked to fix my issue. There was mold in the bathroom. The bathroom was very small and the toilet was low in the two bedrooms room. I hear the rooms with the king beds had bigger bathrooms. The staff worked to to fix the problems.
Stayed 5 nights in Jun 2025