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4.4 out of 5

"Friendly wait staff at Rye’s. Our hotel room was spacious and clean. Did not like running out of room coffee and having to ask for coffee packets eve ... " More

By a verified traveler on Mon 28 Feb 2022

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Hotel Description

3.5-star hotel near Raleigh Convention Center

Heart of Raleigh

At this Downtown Raleigh hotel, you'll be within a 5-minute walk of Raleigh Convention Center and Duke Energy Center for the Performing Arts. Red Hat Amphitheater and North Carolina Museum of History are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, business center, and valet parking. Enjoy the 24-hour gym and perks like free WiFi.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$170* Per night/room Dec 4 - Dec 5

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Raleigh Marriott City Center ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Raleigh Marriott City Center

Everyone (9) Couples (3) Family (1)
5 out of 5

Posted by on Jun 19, 2022

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4 out of 5
Friendly wait staff at Rye’s. Our hotel room was spacious and clean. Did not like running out of room coffee and having to ask for coffee packets every day ( $1500 stay for 3days, but still had to ask housekeeping daily). Also, the restaurant hostess ( not the waiters) was very, very slow at seating people. Wait staff appeared very short staffed.

Posted by , from Richmond on Feb 28, 2022

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Comment from Hotel Management

Mar 2, 2022 by Customer Service

We appreciate the feedback, ANNE. We're happy you had a pleasant stay with us and enjoyed our refreshed and spacious accommodations. However, we're disappointed that your stay with us was less than ideal. We regret that our amenities and housekeeping services didn't meet your expectations. Please know that we'll be sure to address your concerns with the appropriate members of our team moving forward. We look forward to hosting you again soon for a more positive experience.

5 out of 5
Na

Posted by on Jul 20, 2021

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5 out of 5

Posted by on Jul 3, 2021

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5 out of 5

Posted by on May 3, 2021

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1 out of 5

Posted by on Mar 23, 2021

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5 out of 5

Posted by on Aug 19, 2020

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5 out of 5
New or completely remodeled and walking distance to restaurants.

Posted by , from Raleigh on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Elizabeth

Hi Sue, thank you for the positive rating of our hotel. We're glad you enjoyed your experience and hope to see you again soon.

4 out of 5

Posted by on Dec 8, 2019

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4 out of 5

Posted by on Oct 14, 2019

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About the Raleigh Marriott City Center

Location 500 Fayetteville St, Raleigh, NC 27601

Property Features

Raleigh Marriott City Center offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. The business-friendly Raleigh Marriott City Center also features a terrace, coffee/tea in a common area, and laundry facilities. For a fee, parking is available. This 3.5-star Raleigh hotel is smoke free.

  • 401 guestrooms or units
  • 17 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Raleigh Union Station (0.9 km / 0.6 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Raleigh Marriott City Center offers 401 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers and hair dryers. In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Rye Bar & Southern Kitche - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks - This coffee shop specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 11.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 11.95 per day (rates may vary)
  • Covered self parking fee: USD 15 per day
  • Covered valet parking fee: USD 30 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Raleigh City Center
  • Marriott Raleigh City Center
  • Raleigh City Center Marriott
  • Raleigh Marriott City Center
  • Raleigh Marriott City Hotel Raleigh
  • Raleigh Marriott City Center Hotel
  • Raleigh riott City Center
  • Raleigh Marriott City Center Hotel
  • Raleigh Marriott City Center Raleigh
  • Raleigh Marriott City Center Hotel Raleigh

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.