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4.2 out of 5

"Great place to stay, clean, close to the airport, great staff. " More

By a verified traveler on Fri 12 Nov 2021

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Hotel Description

Hotel perfectly located for exploring Westerly Hills

Westerly Hills stay

A stay at this Westerly Hills hotel places you within 3 miles (5 km) of Carolinas Aviation Museum and 6 miles (10 km) of Charlotte Convention Center. Bank of America Stadium and Bryant Park are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a gym on site, and laundry facilities and free newspapers are also offered.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$102* Per night/room Jul 10 - Jul 11

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SpringHill Suites by Marriott Charlotte Airport ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Charlotte Airport

Everyone (7) Couples (2) Family (3)
5 out of 5

Posted by on Feb 10, 2022

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5 out of 5

Posted by on Jan 10, 2022

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5 out of 5

Posted by on Dec 9, 2021

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3 out of 5

Posted by , from Thomasville on Nov 16, 2021

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5 out of 5
Great place to stay, clean, close to the airport, great staff.

Posted by on Nov 12, 2021

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4 out of 5
Room is clean and well put together very comfortable. Shows some wear and tear (lifting wallpaper in bathroom) but still nice

Posted by on Oct 28, 2019

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5 out of 5
The staff were very helpful and friendly, especially the breakfast host. The rooms were clean and comfortable and the location was convenient. Other reviews are very negative, but we had absolutely no problems with our stay. We arrived well after midnight but had called ahead and had no problems with a late check-in.

Posted by , from Helena on Oct 1, 2019

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2 out of 5
I thought the place was run down. It needed to be updated and cleaned.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Feb 26, 2019 by Tasha Grooms

Dear Guest, Thank you for taking a moment of your time to express your views on SpringHill Suites. We want to apologize for not meeting your expectations. We take pride in making sure each guests leaves happy and excited about returning and it seems like we felled. We would love to have another opportunity to make it right. We hope to see you in the near future.

2 out of 5
The hotel was dirty and the rooms were very dated. Not what I expected from a Marriott property

Posted by on Aug 15, 2018

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Comment from Hotel Management

Sep 24, 2018 by Tasha Grooms- General Manager

Thank you for your feedback . We appreciate you being a loyal guest of Marriott. We apologize for not meeting your expectation while visiting with us. We will share your feedback with our entire staff and make improvements. Thank you again and we look forward to seeing you again.

4 out of 5

will be good after renovations

stay was good. hotel is under renovations so loved the new carpet smell. but for now expect some extra noises. hopefully that's what caused hot water to run out after two showers in a row. staff was very nice. great room. had king with pull out. pull out only good for one person would not recommend two people.

Posted by on Dec 7, 2015

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About the SpringHill Suites by Marriott Charlotte Airport

Location 3055 Scott Futrell Drive, Charlotte, NC 28208

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available on request). A fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly SpringHill Suites by Marriott Charlotte Airport. Free self parking is available. This Charlotte hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Charlotte Airport offers 95 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 8:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

SpringHill Suites by Marriott Charlotte Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • SpringHill Suites Charlotte Airport
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.