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Homewood Suites by Hilton Charlotte Ballantyne, NC

3-star property
12030 Copper Way, Charlotte, NC 1-855-201-7819
4.6 out of 5
Exceptional!
See all 11 travelocity Reviews

"Awesome stay. No complaints " More

By a verified traveler on Sun 25 Apr 2021

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Hotel Description

Enjoy free breakfast at this 3-star Charlotte hotel

In Charlotte

At this Charlotte hotel, you'll be within 3 miles (5 km) of Carolina Place and 6 miles (10 km) of Quail Hollow Club. CSA OrthoCarolina Sportsplex and Promenade on Providence are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include on-the-go breakfast, free self parking, and an area shuttle.

Free Internet, kitchens

The 117 guestrooms feature free WiFi and free wired Internet, kitchens with microwaves, and LED TVs with cable channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

King Suite, Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max
$136* Per night/room Jun 3 - Jun 4

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Charlotte Ballantyne, NC ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Charlotte Ballantyne, NC

Everyone (5) Couples (1) Family (4)
5 out of 5

Posted by on Dec 23, 2021

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5 out of 5
Awesome stay. No complaints

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 26, 2021 by Homewood Suites

Thank you for taking the time out to give us your honest feedback! We are so happy you enjoyed your stay. Can't wait to welcome you back.

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 21, 2020 by Kandace

Thank you for your positive feedback. We hope that we are your 1st choice when returning to Ballantyne.

4 out of 5
The front desk staff member on 1st shift was super helpful and friendly. We did have a problem with housekeeping not replacing a used towel from a previous guest but it was taken care of promptly. Other than that everything was pretty good.

Posted by , from High Point on Mar 2, 2020

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5 out of 5
All kind of restaurants within walking distance. Excellent employees. Great pool.

Posted by on Jul 21, 2019

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5 out of 5
Pool hours too restrictive for us to use. Xxxxxxxxxxxxxx

Posted by on Jul 13, 2019

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2 out of 5
Nice area close to everything, but didn't like that our rooms were given away prior to our check in

Posted by on May 20, 2019

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5 out of 5
I cant believe this is a 3* Hotel we thought it was awesome!!

Posted by on May 5, 2019

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5 out of 5
We were intown for a wedding and booked 2 nights at this hotel. We were extremely impressed by the decor, friendliness of the staff and comfortable rooms. Loved the hot buffet style breakfast. Highly recommend this place. Will definitely be back if I’m in the area.

Posted by , from Atlanta, Ga on Oct 23, 2018

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5 out of 5
Pros: I liked the absolute quietness of my room.
I have no complaints. The staff was friendly & courteous to me. I felt safe in my room.

Posted by on May 31, 2018

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About the Homewood Suites by Hilton Charlotte Ballantyne, NC

Location 12030 Copper Way, Charlotte, NC 28277

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Homewood Suites by Hilton Charlotte Ballantyne, NC offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton Charlotte Ballantyne, NC. Free self parking is available. This 3-star Charlotte hotel is smoke free.

  • 117 guestrooms or units
  • 4 levels
  • Built in 2014
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with microwaves and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • In-room kitchen
  • In-room dining
  • LED television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

A complimentary grocery shopping service is offered and room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Ballantyne
  • Homewood Suites Hilton Ballantyne
  • Homewood Suites Hilton Ballantyne Hotel
  • Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
  • Homewood Suites Hilton Charlotte Ballantyne Area NC
  • Homewood Suites Hilton Charlotte Ballantyne NC Hotel
  • Homewood Suites Hilton Charlotte Ballantyne NC
  • Homewood Suites by Hilton Charlotte Ballantyne Area NC
  • Homewood Suites by Hilton Charlotte Ballantyne NC
  • Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
  • Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.