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Sonesta Simply Suites Charlotte University

3-star property
8812 University East Dr, Charlotte, NC 1-855-201-7819
4.6 out of 5
Exceptional!
See all 22 travelocity Reviews

"I’ve stayed here multiple times and every time the staff is always excellent and very friendly, the rooms are always nice and extremely clean. Overall ... " More

By a verified traveler on Sun 03 Apr 2022

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Hotel Description

3-star hotel near University of North Carolina at Charlotte

Newell stay

Your stay at this Newell hotel places you within 2 miles (3 km) of University of North Carolina at Charlotte and Reedy Creek Nature Center and Preserve. Atrium Health University City and Halton Arena are also within 3 miles (5 km).

Business services

A 24-hour gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Studio Suite, 1 Queen Bed (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Dec 4 - Dec 5

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed, Accessible (Mobility/Hearing One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sonesta Simply Suites Charlotte University ratings based on 22 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta Simply Suites Charlotte University

Everyone (11) Family (5)
5 out of 5
I’ve stayed here multiple times and every time the staff is always excellent and very friendly, the rooms are always nice and extremely clean. Overall a wonderful experience!

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 3, 2022 by Sonesta Simply Suites Charlotte

Hurrah! Your excellent review of your experience with us makes us very happy. We will continue working to make your next stay with us the same and better.

2 out of 5
As soon as we pulled into the parking lot we saw a gathering of young people leaning on cars, smoking and drinking in the lot. Should have turned around. Checking in was ok until we got to the room. We opened the door and immediately was hit with the smell of cigarette smoke trying to be covered by cleaning chemicals. We asked for a new room. They gave us one that had no smoke smell but very strong chemical smell. On the way to the new room we walked down the hall through more smoke smell and not just cigarettes, if you know what I mean. We needed extra pillows because there were 4 of us and they only gave us 2. We went to get more from the desk and they said they were out so they suggested we use a comforter under our heads. After a restless night we went down for coffee and there were no cups to use. At this point we just wanted out. Run away fast from this hotel.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 22, 2021 by JA- Assistant General Manager

We deeply apologize for your inconvenience during your stay. We take feedback seriously and will investigate these issues further.

5 out of 5
Had a covered patio section for smoking. We had the suite and was a 1 bedroom apartment with 2 tvs.

Posted by on Jun 15, 2021

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5 out of 5

Posted by on May 4, 2021

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Comment from Hotel Management

May 17, 2021 by Gabrielle M- Front Desk Supervisor

Anonymous- Thank you so much for the perfect review!

5 out of 5
Everything was wonderful.. no complaints at all.. will definitely be back

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 23, 2021 by Gabrielle M- Front Desk Supervisor

Anonymous- Thank you so much for the 5 out of 5! We are so glad your stay was wonderful. We look forward to having you again soon!

5 out of 5
Clean room; friendly staff; comfortable bed & overall a nice stay.

Posted by , from North Carolina on Aug 11, 2020

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Comment from Hotel Management

Aug 18, 2020 by Gabby M- Front Desk Supervisor

Melissa, Thank you for the 5 out of 5! We are so glad you found our staff and your stay enjoyable. We look forward to seeing you again in the future!

4 out of 5
Everything was fine nothing wrong you were amazing

Posted by on Sep 14, 2019

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5 out of 5
Easy check in. Room was very clean. Good location.

Posted by on Sep 13, 2019

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5 out of 5

Posted by on Mar 3, 2019

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4 out of 5
I only stayed overnight but my room was nice except for the loud A.C. which I had to turn off in order to get some sleep. I will come back again.

Posted by on Apr 30, 2018

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About the Sonesta Simply Suites Charlotte University

Location 8812 University East Dr, Charlotte, NC 28213

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Charlotte University. Parking is available for a fee. This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta Simply Suites Charlotte University offers 122 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Water skiing nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after regular check-in hours can use the guest phone in the lobby for assistance with check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Charlotte-University
  • Candlewood Suites Hotel Charlotte-University
  • Candlewood Charlotte
  • Candlewood Suites - Charlotte University Hotel Charlotte
  • Charlotte Candlewood Suites
  • Candlewood Suites Charlotte-University Apartment
  • Apartment Candlewood Suites Charlotte-University Charlotte
  • Charlotte Candlewood Suites Charlotte-University Apartment
  • Apartment Candlewood Suites Charlotte-University
  • Candlewood Suites Charlotte-University Charlotte
  • Candlewood Suites Charlotte University
  • Candlewood Suites Apartment
  • Candlewood Suites
  • Candlewood Suites Charlotte University
  • Sonesta Simply Suites Charlotte University Hotel
  • Sonesta Simply Suites Charlotte University Charlotte
  • Sonesta Simply Suites Charlotte University Hotel Charlotte

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.