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 Asheville •1 Room
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Crowne Plaza Resort Asheville, an IHG Hotel

3.5-star property
1 Resort Dr, Asheville, NC 1-855-201-7819
3.9 out of 5
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See all 20 travelocity Reviews

"Difficult to get in and out of the property. Old fixtures (toilet was really old) electrical wiring suspect - night table lamp went on or off if you ... " More

By a verified traveler on Sun 03 Jul 2022

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Hotel Description

3.5-star golf hotel in West Asheville

West Asheville stay

With a stay at this West Asheville hotel, you'll be within half a mile (1 km) of Asheville Treetops Adventure Park and 2 miles (3 km) of Grey Eagle. Aston Park and New Belgium Brewing Company are also within 2 miles (3 km).

9-hole golf course

A golf course, a full-service spa, and 2 outdoor pools are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 11 conference rooms, business center, and airport shuttle. Enjoy the 5 indoor tennis courts and perks like free self parking and free WiFi.

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117* Per night/room Dec 12 - Dec 13

Room, Accessible, Non Smoking (Mobility Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Crowne Plaza Resort Asheville, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Resort Asheville, an IHG Hotel

Everyone (12) Couples (3) Family (5)
3 out of 5
Difficult to get in and out of the property. Old fixtures (toilet was really old) electrical wiring suspect - night table lamp went on or off if you touched the clock; bathroom light flickered. TV programs limited and channel schedule on ch. 2-3 meaningless. Weird, almost DIY, maid service. Expected better from a $325/night hotel.

Posted by , from HAWLEY on Jul 3, 2022

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Comment from Hotel Management

Jul 7, 2022 by DH

We are so sorry that you had a poor experience. We very much appreciate your feedback and are always looking to improve. We hope that you will consider staying with us again in the future; perhaps you will have a better experience next time.

5 out of 5

Posted by on Apr 1, 2022

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5 out of 5
Prices were excellent while being close to multiple destinations. Good dog policy and price.

Posted by , from Ohio on Jan 23, 2021

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5 out of 5
The advertisement said breakfast which was easy to interpret as breakfast included... which it wasn't. Not the best Christmas surprise.

Posted by on Dec 15, 2020

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5 out of 5

Posted by on Aug 10, 2020

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4 out of 5

Posted by on Jun 29, 2020

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5 out of 5
Peaceful, understated elegance, beautiful places to sit and read. Great exercise getting around through the breezeways from building to building.

Posted by on Feb 12, 2020

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3 out of 5
The signage for the rooms was rather lacking. The side entrance to the hotel looked unkept. The furnishings in the room were rather tired looking and the room had an overall musty smell. Carpet needed to be cleaned. Although the bed was quite comfortable, this is not where I would choose to stay the next time I'm in the area.

Posted by on Aug 26, 2019

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1 out of 5
We asked for a handicapped room, I even called the property a few days before arriving to confirm the type of room we were getting. Everything sounded good but once we arrived the room they had for us had a bar in the shower and that was it. I asked to be moved into a room with real handicapped accommodations like the one they had confirmed over the phone. After a lot of checking and running around by a nice gentleman they gave us a room with a hand rail around the toilet, a lowered counter (which made no sense for a person with a wheelchair since there was no room in this tiny bathroom). The man that helped was able to find a bench for the regular type bathtub. There were bars on the walls in the tub. My mother who walks with a walker for very short distances (she can’t stand up straight and leans on her elbow on her left side when using the walker) but uses a scooter was able to make the best of it for the two nights we stayed. I felt terrible for her.

Posted by , from Orlando on Jul 29, 2019

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5 out of 5
Beautiful lobby, pool area, and outdoor views. Very quiet rooms.

Posted by on Jul 27, 2019

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About the Crowne Plaza Resort Asheville, an IHG Hotel

Location 1 Resort Dr, Asheville, NC 28806

Property Features

As a guest of Crowne Plaza Resort Asheville, an IHG Hotel, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. There are 11 meeting rooms available. An indoor pool, a seasonal outdoor pool, and a fitness center are also featured at the business-friendly Crowne Plaza Resort Asheville, an IHG Hotel. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3.5-star Asheville hotel is smoke free.

  • 274 guestrooms or units
  • 5 levels
  • 34000 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 15
  • Indoor tennis courts - 5
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Crowne Plaza Resort Asheville, an IHG Hotel offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Racquetball/squash on site
  • Rafting nearby
  • Golfing on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Mountain biking on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adelaide Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Pet fee: USD 25 per accommodation, per night
  • Rollaway bed fee: USD 12.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Asheville Crowne Plaza Resort
  • Crowne Plaza Asheville
  • Crowne Plaza Resort
  • Crowne Plaza Resort Asheville
  • Crowne Plaza Hotel Asheville
  • Crowne Plaza Resort Asheville Hotel Asheville

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.