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Crowne Plaza Resort Asheville by IHG

3.5 star property
3.5-star hotel near Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Exterior
Bar (on property)
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, New Belgium Brewing Company
    ‪18 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(34 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(36 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Hill view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Asheville

West Asheville stay.With a stay at this West Asheville hotel, you'll be within half a mile (1 km) of Asheville Treetops Adventure Park and 2 miles (3 km) of Grey Eagle. New Belgium Brewing Company and Aston Park are also within 2 miles (3 km).

What's nearby

  • Asheville Treetops Adventure Park - 3 min walk - 0.2 miles
  • French Broad River - 7 min walk - 0.4 miles
  • New Belgium Brewing Company - 18 min walk - 1.0 mile
  • Downtown Market Asheville - 2 min drive - 1.3 miles
  • Grey Eagle - 2 min drive - 1.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Cook Out - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪El Que Pasa - ‬18 min walk

About this property

Crowne Plaza Resort Asheville by IHG

3.5-star hotel near Harrah's Cherokee Center - Asheville
Crowne Plaza Resort Asheville by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 365973 square feet (34000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Resort Asheville by IHG. Self parking is free.

This 3.5-star Asheville hotel is smoke free.

  • 274 guestrooms or units
  • 5 levels
  • 365973 sq ft of conference space
  • 34000 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Frequently asked questions

How close is Crowne Plaza Resort Asheville by IHG to the airport?

Crowne Plaza Resort Asheville by IHG is 13.5 mi (18-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Resort Asheville by IHG?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Resort Asheville by IHG on Mar 29, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Resort Asheville by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Resort Asheville by IHG.

Does Crowne Plaza Resort Asheville by IHG offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Resort Asheville by IHG, but full breakfast is offered for a fee of between USD 10 and 25 for adults, USD 0 and 15 for children. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Crowne Plaza Resort Asheville by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Resort Asheville by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Resort Asheville by IHG?

This hotel offers free self parking.

Does Crowne Plaza Resort Asheville by IHG have a pool?

Crowne Plaza Resort Asheville by IHG features a seasonal outdoor pool.

Does Crowne Plaza Resort Asheville by IHG have a restaurant?

Crowne Plaza Resort Asheville by IHG is home to Overlook Restaurant, which features American cuisine, golf course views, and light fare.

Does Crowne Plaza Resort Asheville by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Resort Asheville by IHG to downtown Asheville?

Crowne Plaza Resort Asheville by IHG is 1.5 mi away from Asheville.

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Brice

Stayed 3 nights in Dec 2025

10/10 Excellent

Beverly

Stayed 1 night in Dec 2025

6/10 Okay

Michael, West Des Moines

Stayed 1 night in Dec 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The room and service were fine, but the $50 incidental charge was never debited back to my account 7 seven days after we stayed at your hotel. I called the hotel to find out why and they said that they had canceled out the incidental fee on their end and that I now much contact my bank to figure out what is going on. I should not now need to get entangle with my bank to have this fee returned to my account. Seven days and counting and this problem has not yet been resolved. Crown Plaza should be able to do more to get my incidental funds reimbursed.
Stayed 1 night in Dec 2025

6/10 Okay

Mia

Overall my stay was okay. I had to be moved to another room in the middle of the night because a dog would not stop barking. The shuttle only works on the weekend. The staff was not very friendly. The food and drinks at the bar were good. The grounds were nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service overall Very professional and friendly staff Great location Great food
Stayed 3 nights in Dec 2025

10/10 Excellent

Hunter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly courteous and hospitable staff, dinner and drinks at the restaurant were great, clean rooms and nice views of the hills.
Stayed 1 night in Dec 2025

10/10 Excellent

Schuyler

Stayed 3 nights in Dec 2025

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities
The lobby is impressive and cozy and the beds are comfortable. The breakfast buffet is decent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

Good
Stayed 1 night in Dec 2025

6/10 Okay

Alicia

Traveled with partner
Liked: Amenities, property conditions & facilities
The room was nice however the bathroom could have been cleaned better. There’s nothing worse than getting in a shower and seeing hair in Druid’s rent parts of the shower. The bedding was also “worn” with the appearance that there were spots on the comforter. Those need to be tossed instead of reusing. It wasn’t a good look.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jenn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room wasvery clean. All the staff members went beyond to make you feel welcomed! Very satisfied with everything! Will be definitely booki g again in the future.
Stayed 1 night in Dec 2025

6/10 Okay

Steve

Stayed 1 night in Dec 2025

10/10 Excellent

Jerri S

Stayed 1 night in Dec 2025

10/10 Excellent

Shanna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The lobby/dinning is stunning. Rooms where clean and quite
Stayed 1 night in Dec 2025

10/10 Excellent

Missy

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was exceptional! The girls at the front desk were very helpful. The bartender for our event was very very nice and did a great job. Everything was very clean. The only thing I did not like is the bathroom and the closets were very small.
Stayed 2 nights in Dec 2025

4/10 Poor

Peter

Traveled with partner
Disliked: Cleanliness, amenities
Yes very …outdated They did not clean room as requested I had to ask for a TV guide they handed me a four page document with all different channels Never explained which channels correctly told us what channel
Stayed 1 night in Dec 2025

8/10 Good

Lauren, Deptford Township

Traveled with partner
Liked: Amenities, property conditions & facilities
The room was okay. Could use some TLC and the walls of this hotel are paper thin. There was a dog show event going on and one of the participants was next door to us. They were up daily at 5am and so were we with the noise coming from their room unfortunately. The view from our balcony was beautiful though!
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room is what stood out.
Stayed 3 nights in Dec 2025

10/10 Excellent

Takhisha

Stayed 3 nights in Nov 2025

4/10 Poor

Ranko

Stayed 1 night in Oct 2025

10/10 Excellent

Hugh M

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff, room and facility are fantastic. Cleanliness was top notch. Would recommend and would definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness
Outlets did not work or lamps
Stayed 1 night in Nov 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Gorgeous main area. Delicious restaurant. Ice machine wasn't working though.
Stayed 2 nights in Nov 2025