30.0% Based on 428 reviews TripAdvisor Traveler Rating 3.5 out of 5

Enter dates to see availability

Hotel Description

Located in Charlotte Center City, Sheraton Charlotte Hotel is within a mile (2 km) of popular sights such as Spectrum Center and Bank of America Stadium. This 3.5-star hotel welcomes guests with 305 rooms and conveniences like an outdoor pool, an indoor pool, and a fitness center. Centrally located in Charlotte, the hotel is also a short walk from Marshall Park and NASCAR Hall of Fame.

Dining

Enjoy dining at one of 2 onsite restaurants including Social Bar & Kitchen, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.

Rooms

An LCD TV comes with cable channels, and guests can stay connected with WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a coffee maker, a safe, and an ironing board.

Property features

Sheraton Charlotte Hotel features an indoor pool, an outdoor pool, and a fitness center. Parking is available for USD 20 per night (USD 25.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and 29 meeting rooms.

Highlights

  • Close to Spectrum Center and Bank of America Stadium
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Outdoor pool and indoor pool

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$109 per night

Club Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

30.0% of guests recommend out of 428 reviews

Excellent 129
Good 100
Average 93
Poor 53
Terrible 53
Value <span>3.0</span> out of 5
Rooms <span>3.5</span> out of 5
Cleanliness <span>3.5</span> out of 5
Service <span>4.0</span> out of 5

Property Features

Sheraton Charlotte Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 50000 square feet (4645 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Charlotte Hotel. A free area shuttle within 1.00 mi is available. For a fee, parking is available. This 3.5-star Charlotte hotel is smoke free.

  • 305 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • 29 conference rooms
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (11.8 km / 7.3 mi)
  • Train station: Charlotte Station (4.8 km / 3 mi)
  • Metro station: Stonewall Station (0.9 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 1.00 mi
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Craft City Social Club - This poolside gastropub specializes in Latin American cuisine and serves dinner and light fare. Open daily.

City Lights Rooftop - This rooftop bar specializes in American cuisine and serves dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Guests enjoy an outdoor pool, pool cabanas, year around indoor pool, and strength-training equipment in the on-site fitness room. A park across the street from the hotel attracts joggers and walkers.

The recreational activities listed below are available on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 80 lb
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 for adults, USD 5 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per day (rates may vary)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per night
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Sheraton Hotel
  • Sheraton Charlotte
  • Sheraton Charlotte Hotel
  • Sheraton Hotel Charlotte

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.