Sheraton Charlotte Hotel

4.0 star property
4-star hotel near Charlotte Convention Center, connected to the convention center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
View from room
Daily cooked-to-order breakfast for a fee
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
555 South McDowell Street, Charlotte, NC, 28204
  • NASCAR Hall of Fame
    9 min walk
  • Charlotte Convention Center
    10 min walk
  • Spectrum Center
    13 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    11 min drive

Room options

Club Room, 1 King Bed, City View

  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, City View

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Corner

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Corner

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Corner

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Charlotte

City center retreat .Within a 15-minute walk of this Uptown Charlotte hotel, you'll find Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 miles (5 km).

What's nearby

  • NASCAR Hall of Fame - 9 min walk
  • Charlotte Convention Center - 10 min walk
  • Spectrum Center - 13 min walk
  • Bank of America Stadium - 20 min walk
  • Fillmore Charlotte - 5 min drive

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

4-star hotel near Charlotte Convention Center, connected to the convention center
Sheraton Charlotte Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 29 meeting rooms. Event space at this hotel measures 68195 square feet (6335 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Charlotte Hotel. For a fee, parking is available.

This 4-star Charlotte hotel is smoke free.

  • 305 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 68195 sq ft of conference space
  • 6335 sq m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 8 to 18 for adults and USD 8 to 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 21 2024 to January 21 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 18.00 for adults, and USD 8.00 to 18.00 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open May 29 and close September 06.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

How close is Sheraton Charlotte Hotel to the airport?

Sheraton Charlotte Hotel is 7.3 mi (11-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of Oct 27, 2024, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Nov 10, 2024 start from $177.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Charlotte Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Charlotte Hotel.

Does Sheraton Charlotte Hotel offer free breakfast?

Free breakfast isn’t offered at Sheraton Charlotte Hotel, but cooked-to-order breakfast is offered for a fee of between USD 8.00 and 18.00 for adults, USD 8.00 and 18.00 for children. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Sheraton Charlotte Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Charlotte Hotel?

Free parking is not available at this hotel. Self parking is available for USD 25 per night, and valet parking for USD 35 per night.

Does Sheraton Charlotte Hotel have a pool?

Sheraton Charlotte Hotel features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.The property will be renovating one of the pools from October 21 2024 to January 21 2025 (completion date subject to change).

Does Sheraton Charlotte Hotel have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and a poolside location.

Does Sheraton Charlotte Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Charlotte Hotel to downtown Charlotte?

Sheraton Charlotte Hotel is 0.7 mi away from Charlotte.

Reviews

8.4

Very Good

Rating 10 - Excellent. 749 out of 1327 reviews" "
Rating 8 - Good. 246 out of 1327 reviews" "
Rating 6 - Okay. 150 out of 1327 reviews" "
Rating 4 - Poor. 101 out of 1327 reviews" "
Rating 2 - Terrible. 81 out of 1327 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gonul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vero

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing , hotel was clean & bed was comfy. Was a $25 parking fee added last minute but it’s cool! It’s easy check in process too
Stayed 1 night in Jul 2024

8/10 Good

Myasia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of uptown.
Stayed 1 night in May 2024

8/10 Good

Robert, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely book here when I’m in Charlotte!
Stayed 2 nights in Jun 2024

10/10 Excellent

Roland

Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Harold

Stayed 3 nights in Jul 2024

8/10 Good

Greg L

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Margie, Greensboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean location. It wasn’t quite because there were activities going on. But only on the main level. The room was clean and quiet. Staff very friendly. Food was good. Great location. It was just my husband and I for a romantic getaway. It was worth it.
Stayed 2 nights in Jul 2024

10/10 Excellent

PERRY

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 2 nights in May 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Overall, the trip was great. One thing I do have a question about is the breakfast. I paid the surcharge when booking for “breakfast for two”, but was still charged separately when having the breakfast buffet Saturday. Did the surcharge not include the breakfast buffet? If so, that’s okay.
Stayed 2 nights in Jul 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Terrance

Stayed 2 nights in Jul 2024

10/10 Excellent

Donald

Stayed 1 night in Jul 2024

6/10 Okay

Varonte

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cleidir

Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nadine, JAMAICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Kendrick

Stayed 1 night in Jul 2024

10/10 Excellent

Lena

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

MIREILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the photos of the room i booked showed a view of Charlotte but the view i got was of a dirty enclosed roof where i had to keep the curtains closed. The staff said oh you booked with a 3rd party. Due to being busy we cant change your room. I wasn't happy about this but i am still giving a 4 rating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024