30% Based on 355 reviews TripAdvisor Traveler Rating 3.5 out of 5

Enter dates to see availability

Hotel Description

Sheraton Charlotte Hotel puts you in the center of Charlotte, 1.3 km (0.8 mi) from Spectrum Center and 1.6 km (1 mi) from Bank of America Stadium. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 305 rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. Premium bedding and designer toiletries are nice touches to enhance your stay. Additionally, 24-hour room service, hair dryers, and irons/ironing boards are available.

The restaurant, Social Bar & Kitchen, serves American cuisine and is open for breakfast, lunch, and dinner. Craft City Social Club is the hotel's own gastropub, serving drinks along with dinner and light fare. Enjoy the indoor swimming pool, fitness center, spa tub, and seasonal outdoor swimming pool. 50000 square feet (4645 square meters) of event facilities include 29 meeting rooms and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas and a coffee shop/café. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of a free area shuttle.

Within a 20-minute drive of this 3.5-star Second Ward hotel, attractions include Carowinds Theme Park and University of North Carolina at Charlotte.

Traditional Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$135 per night

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

30% of guests recommend out of 355 reviews

Excellent 93
Good 84
Average 90
Poor 44
Terrible 44
Value <span>3.0</span> out of 5
Rooms <span>3.5</span> out of 5
Cleanliness <span>3.5</span> out of 5
Service <span>4.0</span> out of 5

Property Features

Sheraton Charlotte Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 50000 square feet (4645 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Charlotte Hotel. A free area shuttle within 1.00 mi is available. For a fee, parking is available. A complete renovation of Sheraton Charlotte Hotel was completed in October 2014. This 3.5-star Charlotte hotel is smoke free.

  • 305 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • 29 conference rooms
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Free area shuttle
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (11.8 km / 7.3 mi)
  • Train station: Charlotte Station (5 km / 3.1 mi)
  • Metro station: Stonewall Station (0.9 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 1.00 mi
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Craft City Social Club - This poolside gastropub specializes in Latin American cuisine and serves dinner and light fare. Open daily.

City Lights Rooftop - This rooftop bar specializes in American cuisine and serves dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Guests enjoy a seasonal outdoor pool, pool cabanas, year around indoor pool, and strength-training equipment in the on-site fitness room. A park across the street from the hotel attracts joggers and walkers.

The recreational activities listed below are available on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 40 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 for adults, USD 5 and USD 20 for children (approximately)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.