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Sheraton Charlotte Hotel

4.0 star property
4-star hotel near Charlotte Convention Center, connected to the convention center

Choose dates to view prices

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
1 bedroom, in-room safe, desk, blackout drapes
Daily buffet breakfast (USD 25 per person)
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
555 South McDowell Street, South Tower, Charlotte, NC, 28204
  • Place, Charlotte Convention Center
    ‪10 min walk‬
  • Place, Spectrum Center
    ‪12 min walk‬
  • Place, Bank of America Stadium
    ‪20 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(122 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(106 reviews)
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | View from room

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(18 reviews)
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

7.8 out of 10
Good
(19 reviews)
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

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View from property

Le Meridien Charlotte

Uptown Charlotte
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,025 reviews
$143 nightly
The price is $165
Jan 19 - Jan 20
Total with taxes and fees
Le Meridien Charlotte

About the neighborhood

Charlotte

City center retreat .Within a 15-minute walk of this Uptown Charlotte hotel, you'll find Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 miles (5 km).

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.6 miles
  • Charlotte Convention Center - 10 min walk - 0.6 miles
  • Queen City Quarter - 11 min walk - 0.6 miles
  • Spectrum Center - 12 min walk - 0.6 miles
  • Bank of America Stadium - 20 min walk - 1.1 miles

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk
  • ‪Dilworth Neighborhood Grille - ‬8 min walk
  • ‪Fahrenheit - ‬10 min walk
  • ‪Tiff's Treats - ‬7 min walk

About this property

Sheraton Charlotte Hotel

4-star hotel near Charlotte Convention Center, connected to the convention center
Sheraton Charlotte Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 29 meeting rooms. Event space at this hotel measures 66737 square feet (6200 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Charlotte Hotel. For a fee, parking is available. A complete renovation of Sheraton Charlotte Hotel was completed in June 2025.

This 4-star Charlotte hotel is smoke free.

  • 305 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 66737 sq ft of conference space
  • 6200 sq m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

View from property
Le Meridien Charlotte
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,025 reviews
$143 nightly
The price is $165
Jan 19 - Jan 20
Total with taxes and fees
Le Meridien Charlotte

Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open May 29 and close September 06.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

How close is Sheraton Charlotte Hotel to the airport?

Sheraton Charlotte Hotel is 7.3 mi (11-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Feb 8, 2026 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Charlotte Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Charlotte Hotel.

Does Sheraton Charlotte Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Charlotte Hotel, but buffet breakfast is offered for a fee of USD 25 for adults and USD 25 for children. It's available every day from 6:00 AM to 11:30 AM.

Is there a casino at Sheraton Charlotte Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Charlotte Hotel?

Free parking is not available at this hotel. Self parking is available for USD 25 per night, and valet parking for USD 35 per night.

Does Sheraton Charlotte Hotel have a pool?

Sheraton Charlotte Hotel features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Sheraton Charlotte Hotel have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and a poolside location.

Does Sheraton Charlotte Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Charlotte Hotel to downtown Charlotte?

Sheraton Charlotte Hotel is 0.7 mi away from Charlotte.

Sheraton Charlotte Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 954 out of 1536 reviews
Rating 8 - Good. 250 out of 1536 reviews
Rating 6 - Okay. 154 out of 1536 reviews
Rating 4 - Poor. 93 out of 1536 reviews
Rating 2 - Terrible. 85 out of 1536 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredible !! Southern Hospitals is real ! Only thing is the exterior of the building needs maintenance like a was or a paint job. Also the shower water pressure is so intense. Need to change the fixtures. Other than that everything else was great !
Stayed 3 nights in Oct 2025

10/10 Excellent

Evettea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. In the city and close to everything
Stayed 2 nights in Oct 2025

6/10 Okay

Akilah

Stayed 2 nights in Oct 2025

6/10 Okay

Sharon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room size was extremely deceptive, it wasn't very clean as well. Limited dining option. The late night check in gentleman the next day made our stay much more pleasant. He was helpful, told me some things we could do and that wAs nice. Oh, I didnt like the way the staff was treating what i assumed was a homless or less fortunate man. I brought him his food and I was then looked at by staff like a leopard. Sad but that was my experience so we extended our stay but stay elsewhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went so smooth and this my first time really planning a trip
Stayed 1 night in Oct 2025

4/10 Poor

Lizbeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t that clean, I expected more. Plus the plumbing was weird. Shower was always cold and the sink faucet would splash everything. Wouldn’t stay here again. Also the parking was kind of a hassle.
Stayed 1 night in Aug 2025

10/10 Excellent

Rainer J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last night for my BF birthday and everything was amazing!!! Very nice hotel and the staff was beyond extraordinary ❤️ we will be back and I will recommend to everyone!
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, enjoyable family time with food and a good time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ben

Stayed 8 nights in Sep 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with this hotel! Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Divonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing, definitely gonna rebook in the near future.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular and the roof top just topped it off.
Stayed 1 night in Oct 2025

6/10 Okay

Denisha

Traveled with group
Liked: Amenities
Disliked: Cleanliness
The bathroom wasn’t clean. There was a used toothbrush stuck between the shower gel and shampoo in the shower, and the trash was not emptied.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

8/10 Good

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Jul 2025

6/10 Okay

Krisztina, Raleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great from beginning to end
Stayed 1 night in Oct 2025

10/10 Excellent

Maansi

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful hotel in a great location
Stayed 1 night in Oct 2025

8/10 Good

Alex

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allow screen mirroring on the tvs
Stayed 2 nights in Oct 2025

6/10 Okay

Mitchell

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall, it was okay, but the overalls seemed a little old and not very clean. The reception could also be a bit more welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rose

Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Dor

Stayed 1 night in Sep 2025