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AC by Marriott Charlotte

3.5-star property
220 East Trade Street, Suite 500, Charlotte, NC 1-855-201-7819
4.8 out of 5
Exceptional!
See all 10 travelocity Reviews

"Everyone was very friendly,and helpful!! Walked a block to the basketball game!! Safe and sound!! Only drawback was no soap in the bathroom!! Good thi ... " More

By a verified traveler on Sun 30 Oct 2022

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Hotel Description

3.5-star hotel near Charlotte Convention Center

City center stay

Within a 10-minute walk of this Charlotte Center City hotel, you'll find Charlotte Convention Center and Spectrum Center. EpiCentre and Charlotte Bobcats Arena are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$171* Per night/room Dec 8 - Dec 9

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

AC by Marriott Charlotte ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for AC by Marriott Charlotte

Everyone (5) Couples (2) Family (3)
5 out of 5
Everyone was very friendly,and helpful!! Walked a block to the basketball game!! Safe and sound!! Only drawback was no soap in the bathroom!! Good thing we carry our own!!

Posted by on Oct 30, 2022

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Comment from Hotel Management

Oct 30, 2022 by Rob Cote/General Manager

Thank you or the feedback and so glad you enjoyed your stay. I will pass along the issue regarding the soap. Sorry about that!

5 out of 5

Posted by on May 1, 2022

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5 out of 5

Posted by on Feb 8, 2022

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5 out of 5
Great

Posted by on Jan 29, 2022

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Comment from Hotel Management

Jan 30, 2022 by Rob Cote/General Manager

Thank you for the rating and comments! We appreciate it! Hope to see you again soon!

5 out of 5

Posted by on Sep 20, 2021

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5 out of 5
Good location, lots of restaurants nearby.

Posted by on Aug 21, 2021

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Comment from Hotel Management

Sep 8, 2021 by Rob Cote/General Manager

Thank you for your time and feedback regarding your recent stay. I will share with our team as our guest’s satisfaction is our #1 priority! Come see us again soon!

5 out of 5

Posted by on May 20, 2021

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4 out of 5
From the booking with Travelocity to the staff at AC Marriott..everyone was fabulous.. will definitely be staying in this plush hotel and room with amazing staff

Posted by , from Greensboro on Oct 5, 2020

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Comment from Hotel Management

Oct 5, 2020 by carrie duncan

Thanks for staying with us. We appreciate your feedback!

5 out of 5
This is the best hotel I’ve ever stayed at! The staff is so friendly and the rooms are well kept.

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 14, 2020 by Guest Services Manager

Thank you for choosing the AC Hotel and for your review. We look forward to hosting you again!

4 out of 5
Room needs more mirrors for drying hair, doing makeup, etc if someone is using the bathroom.

Posted by on Jul 13, 2019

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About the AC by Marriott Charlotte

Location 220 East Trade Street, Suite 500, Charlotte, NC 28202

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. Event space at this hotel measures 2728 square feet (253 square meters) and includes conference space. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly AC by Marriott Charlotte. Parking is available for a fee. This 3.5-star Charlotte hotel is smoke free.

  • 184 guestrooms or units
  • 12 levels
  • 2728 sq ft of conference space
  • 253 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Charlotte Station (2.9 km / 1.8 mi)
  • Metro station: 3rd St - Convention Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

AC Lounge - This lobby lounge specializes in Mediterranean cuisine.

Nuvole - Onsite rooftop bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16 for adults and USD 12 for children (approximately)
  • Self parking fee: USD 29 per day (in/out privileges)
  • Valet parking fee: USD 38 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Marriott Charlotte Hotel
  • AC Marriott Charlotte
  • AC by Marriott Charlotte Hotel
  • AC by Marriott Charlotte Charlotte
  • AC by Marriott Charlotte Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.